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Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. Here are five actionable strategies to improve retention among your front-of-house staff: 1. Here are five actionable strategies to improve retention among your front-of-house staff: 1.
You walk into your favorite restaurant, but there’s no human host to greet you at the door. Pudu Robotics and Bear Robotics are deploying food-running robots in restaurants across the globe. For example, once fully automated kitchens and robot servers are perfected, there will be little need for human staff in many restaurants.
Victorian restaurant Brae has welcomed back alumni chef Damien Neylon to the fold. The chef is now the head of creativity and development, which is a newly created role at the award-winning Birregurra restaurant helmed by Dan Hunter. Hunter and Neylon first met back in 2008 when Neylon was an apprentice at the Royal Mail Hotel.
Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Not only does this boost your business reputation, but it also improves customer retention.
Restaurants are one of the most powerful mediums when it comes to creating memories. The modern French restaurant and bars fit-out speaks for itself: you just need to catch a glimpse of rooftop bar La Terrasse which has a maple tree as its centrepiece or the marble ceiling accents and plush velvet seating in the main dining room.
As we head into the New Year, restaurants of all sizes continue to grapple with a number of major challenges impacting the industry. Despite these challenges, restaurants are still planning for growth in the year ahead, with popular brands focused on continued expansion. Automating the Front of House.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.
Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's 2025 American Diner Trends Report. Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now.
He spent five years learning the ropes and moving from kitchen to kitchen until he ended up cooking for the hotels Michelin-star restaurant Number One. The initial email resulted in the sale of the restaurant, with the four keeping in touch until the handover, which took place earlier this year. Their support has been incredible.
The Sydney-based hospitality group is calling on diners to create their own restaurant using AI for the chance to have it created by the team. The submission will need at minimum a restaurant name; logo mock up; brand story; food and drink menus; information on service style and an overview of the look and feel for the space.
For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three , What’s Next?: launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.
Chef Mauro Colagreco will bring his globally acclaimed French restaurant Mirazur to Sydney this March. Mirazur, located in Menton, France, was named the number one restaurant in 2019 by The World’s 50 Best in 2019, marking the first time a restaurant from the country secured the top honour. . The post 2019’s no.1
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Restaurant efficiency is the key to making a profit in an industry with thin margins and fierce competition. Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. This positively affects team morale, staff loyalty, and restaurant efficiency.
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Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news.
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Restaurants, like retail before them, are battling the rising tide of digital services by ensuring an experience that can’t be had online and that reflects well on their brand. All of these convenient ways to get great meals means less people are visiting restaurants (especially millennials) , and sales are down.
Despite industry-wide recovery from pandemic closures, restaurant owners and operators find themselves squeezed from both sides. In the back of the house, rampant inflation and ongoing supply chain disruptions are cutting into margins. Simultaneously, staffing is an urgent and ongoing front-of-house concern.
Despite facing the pressure to stay open and operational over the last year, restaurants have gone above and beyond the “new normal” to rethink their operations, including seating arrangements and menu offerings, and in many cases reducing their staff to just the barebones.
Performing a restaurant renovation is a big step, but it help create a more positive and attractive environment. We’re going to review a few of the key elements of a workable renovation strategy for your restaurant. This is no different where restaurant renovations are concerned. Knowing the Right Time.
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Across the country, states are beginning to lift restrictions so that restaurants can open with limited occupancy and enforced social distancing measures. As they reopen, restaurant operators will need to make some immediate changes so guests and employees feel safe. Focus on the Endpoint. Build Data-First Architectures.
In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. However, for data to make a real difference in your restaurant, don’t focus solely on numbers – go beyond the math to understand trends.
Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. Historically, the restaurant industry has been laggards when it comes to adopting technology.
The development of robotics in the post pandemic scenario has changed the overall scenario for the industries, especially the restaurants industry. The prominence of food delivery and service robots has increased in the overall restaurant industry. This is owed to the uncertainties faced by the restaurants at the global level.
Every restaurant owner, operator, and manager are currently asking themselves: how do I hire restaurant employees in today’s labor market? The Restaurant Labor Shortage. The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. Always Be Hiring with an Eye on Retention.
When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. Restaurants face a multifaceted compliance situation.
Are you running a finely tuned front of the house? What about your back of the house? Is your restaurant set up to be as efficient as possible? Do your diners feel as special when they come through the door as when they’re being served at the table? Are you giving your employees everything they need to do their job?
As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.
The same goes for any restaurant or bar. Throughout my almost two decades of experience working with restaurant and bar owners these are the areas I always discuss with them when they decide to give their establishment a new look. Prepare Your Staff Staff members need to prepare for the painting of a restaurant or bar.
Improving air quality in restaurants can provide an economic benefit, as customers will feel more confident in dining out once more. Also, there is increasing pressure on restaurants to correct emissions problems and provide a clean and safe environment for guests. Hesitancy to Return to Normality.
Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. restaurant industry suffered from a 74.9 At the onset of the pandemic, around two thirds of all restaurant employees were displaced , with many restaurants pivoting to off-premise dining to survive. The Investment. Tech Trainers.
If you're struggling to staff your restaurants, know that your operation isn't alone. is facing a critical labor shortage, particularly hourly restaurant and hospitality workers. "The Workers have left the restaurant industry to find work elsewhere, not collect unemployment. So what pushed them to leave?
Restaurants owners across the country are cleaning, sanitizing, and organizing in preparation for reopening in the post-COVID-19 era. states are continuing to mandate complete restaurant dining room shut-downs, the majority of them are engaging in either regional or complete reopenings. Have two words ever sounded so sweet?
Nowhere is this more clear than in restaurants; many wonder if parts of the workforce left the industry for good and how they will fill that gap. With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams.
Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. Training must take place and periodically measuring their performance is critical in making sure the restaurant is running smoothly. Restaurant managers need to create categories for each position.
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