Modern Restaurant Management

MARCH 1, 2022

From recruiting to retention, if the employee experience is positive and fulfilling, loyalty is fostered, and staff is more likely to stay put. Empowering Employees with the Right Tools and Training. Restaurant people are “people-people.”

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Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. One staff member could be lost from the front of house for up to an hour taking phone calls for 20 takeaway orders. With restrictions easing, customers are excitedly returning to their favorite restaurants.

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Hotel Owner

APRIL 11, 2023

In his new role, he will lead the front of house and hotel team as well as being responsible for the management and running of the hotel and supporting recruitment and training. In addition, Laine joins the team at a significant time for the hotel, as it prepares to celebrate its 125 th anniversary.

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Hotel Owner

JULY 12, 2024

Once upon a time, the wider hospitality industry within the UK had an easy time recruiting from a pool of European employees. Recruitment challenges continue to affect Scottish hospitality’s ability to grow, as new figures showed that vacancies in Scotland increased by 60% in April 2024, compared to January 2024.

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Modern Restaurant Management

SEPTEMBER 7, 2021

It is increasingly difficult to recruit, attract, hire, and retain employees, but there are some insights that can help you navigate a tough labor landscape. ” These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions).

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Modern Restaurant Management

OCTOBER 5, 2021

Particularly impacted by the staffing shortage, restaurants are struggling to beat the labor crisis, with staffing shortages felt in both back-of-house and front-of-house staff. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5 But not all hope is lost.

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Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. This includes things like clocking enforcement, which is managed by the back-of-house.

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The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Continue reading to understand the back-of-house of a restaurant, how it functions, the different back-of-house positions, and tips on how to manage back-of-house operations.

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SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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Hotel Owner

NOVEMBER 25, 2022

With staffing shortages a long-standing issue in the industry, particularly during the holiday season, businesses must look to adapt their recruitment searches to find the most creative, loyal, and hardworking employees. Invest in training . An innovative workplace will also facilitate training throughout someone’s career.

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OpenTable

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. A quality candidate should have several years of experience in different front-of-house roles. Recruiting for restaurants works best when you can reach as many potential employees as possible.

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Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people. .

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Modern Restaurant Management

OCTOBER 7, 2021

According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Restaurants are very particular when it comes to cleanliness—from the front of house to the back of house setting.

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7 Shifts

FEBRUARY 13, 2023

And we’re here to help support any operators who may be interested in learning more with one-on-one wage model training , racial equity toolkits , and other resources that may help evolve and improve our collective employment practices. But they are important.

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Hotel Business

JANUARY 5, 2023

The updates: The creation of a new corporate food & beverage department and hiring of two corporate F&B managers and two task force F&B managers; these new roles will specifically address back-of-house and front-of-house needs across the company’s managed F&B restaurants and bars.

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7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

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Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

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Modern Restaurant Management

FEBRUARY 15, 2022

With a critically shrunken talent pool, restaurants are racing to fill positions in every part of the business — front of house, back of house, and corporate teams. However, once team members are hired and restaurants have invested time and money in their training, retaining new staff is key.

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The Restaurant Times

MARCH 14, 2022

So, you have to be selective because this recruitment decision can either make or break your restaurant business – a suitable person can lead to growth, while a wrong person can bring disaster. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH).

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7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

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7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling.

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Hospitality Magazine

DECEMBER 7, 2022

The spaces allow back- and front-of-house staff to get out of a venue and experience the cycle of planting a seed and watching it grow into an ingredient. Select venues are taking on the challenge of becoming as close to self-sufficient as possible (just take a look at Brae, Margan and O.My) via their own farms and kitchen gardens.

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Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Retention is just as important as recruitment. The hospitality industry is still facing the fallout from the challenges of the pandemic.

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7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

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7 Shifts

FEBRUARY 18, 2020

We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. When employee engagement and wellbeing wane, job performance, customer happiness, and the bottom line suffer.

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Les Roches

MAY 24, 2023

This includes recruiting competent staff, dealing with conflicts and disciplinary action, as well as implementing schemes for good staff retention and motivation. You can also acquire many skills through experience working in hospitality and front-of-house roles.

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Les Roches

MAY 9, 2023

This includes recruiting competent staff, dealing with conflicts and disciplinary action, as well as implementing schemes for good staff retention and motivation. You can also acquire many skills through experience working in hospitality and front-of-house roles.

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The Restaurant Times

JULY 27, 2020

Reduced turnover rates can, in turn, help restaurants save on additional expenses, which would otherwise be incurred on repeated recruitment and training. Try pairing a member from your restaurant’s kitchen staff with a front-of-house member. Effective Incentive Ideas To Retain Your Employees In The UAE.

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Hotel Owner

NOVEMBER 1, 2022

An ongoing recruitment crisis means that cutting back on staffing costs is out of the question for some hotels as the headcount is already too low. For already beleaguered teams front of house, they are working with guests who are watching every penny and expect excellent value for money for their stay – more so than ever before.

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The Restaurant Times

APRIL 13, 2022

Although the kitchen staff mainly uses it, it may also be a valuable reference for the front of house staff as they too should be able to answer customer queries about food preparation. Although you can arrange a few training sessions, it is a better option to have all the information stated in a manual for future reference.

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Les Roches

AUGUST 12, 2022

Part of your role can include managing a group of departmental managers and overseeing budgets, sales targets, recruitment, customer complaints, building maintenance, housekeeping, and all licensing and health and safety regulations. Hire and train the best people. Revenue management. 6 ways to manage your hotel’s business.

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7 Shifts

JUNE 8, 2020

Andrea: “ Recruiting and retaining a strong team in an industry where high turnover is a known concern.” Katy: “For the front of house positions you should be sociable, empathetic, and able to multitask. For the back of house positions, you should be organized and detail-oriented. Everyone was always in a great mood.

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7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And we're really excited to continue to lean into ways we can diversify our training.”

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Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. As such, a big focus in 2020 will be on how to find, recruit and keep team members. Recruiting Platforms. Automation will cause workforce to adjust focus. Off-premise dining is here to stay.

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Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Annual DEI Training will be required and provided for judges and committee members. ?

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SiteMinder

JULY 4, 2024

Analysing this feedback helps identify areas for improvement, train staff accordingly, and implement changes to enhance service quality. Look for hotel staff with a high EQ Recruit emotionally intelligent staff with high emotional quotient. Include empathy and thoughtfulness in your requirements to outline your expectations.

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SiteMinder

DECEMBER 7, 2023

The Hotel Experience – New York HX covers everything that’s trending and innovative in the hospitality industry, from front-of-house to back-of-house. Some people are happy to read for hours, while others prefer a ‘show and tell’ approach. With plenty of guest speakers and exhibitors you’re sure to learn something new.

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