Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Sanitation Back of House 179

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. This is also well-known in foodservice with the fast-paced work required in back and front of house. There is no slow moving in these industries.

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Front of House Customer Service Accounting Communication 187

Modern Restaurant Management

JULY 23, 2024

With expert systems AI present in the WFM platform, managers can automatically generate schedules that balance employees' needs and incorporate complex compliance parameters. With this time freed up (and their minds at ease), they can invest more deeply in customer service and staff training.

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Scheduling Accounting Training Front of House 203

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. We also prepared a formal Schematic Design presentation for approval.

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Presentation Front of House Training Magazine 167

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. Think of a way to get at the core of an idea and present it quickly. Frequently asked questions.

Scheduling 158

Scheduling Training Front of House Back of House 158

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By integrating perks and incentives in real-time, order sizes and cheque sizes increase. These opportunities not only increase cheque size but also provide a much better customer experience.

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Server Concierge Front of House Back of House 197

Hospitality Magazine

DECEMBER 7, 2022

The spaces allow back- and front-of-house staff to get out of a venue and experience the cycle of planting a seed and watching it grow into an ingredient. Select venues are taking on the challenge of becoming as close to self-sufficient as possible (just take a look at Brae, Margan and O.My) via their own farms and kitchen gardens.

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Front of House Bookkeeping POS Systems Reservations 246

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

Back of House 148

Back of House Server Front of House Download 148

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling.

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Server Training Front of House Back of House 144

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

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Training Customer Service Communication Information 122

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

MARCH 10, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Back of House 189

Back of House Front of House Information Reservations 189

Hotelogix

OCTOBER 18, 2023

User-Friendly Interface An intuitive and user-friendly interface is essential to ensure that hotel staff across various departments can quickly learn and navigate the system without extensive training. Train Your Staff 👉Provide comprehensive training to your staff on how to use the new POS system.

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POS Systems Training Guest Satisfaction Front of House 130

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff.

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Front of House Server Events Special Events 148

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Front of House Back of House Server Customer Service 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

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Maintenance Concierge Front of House Budgeting 72

LimeTray

FEBRUARY 12, 2025

It gives you a clear overview of whos excelling and who may need additional training or motivation. Get deeper insights with LimeTrays order analytics, as presented in the screenshot below. Toast POS Toast is a highly-rated restaurant POS monitoring system that integrates front-of-house and back-of-house operations.

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POS Systems Front of House Back of House Information 52

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Next year, we will see even greater adoption of technologies that lend to operational efficiencies – in both the back- and front-of-house. For example, BOHA!

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Sanitation Events Marketing Communication 230

Synergy Suite

OCTOBER 28, 2024

This article will delve into the essentials of mastering restaurant SOPs, offering checklists to benefit every aspect of your operation, including front-of-house and back-of-house prep, kitchen operations, and employee training. What Is Standard Operation Procedure (SOP)?

Customer Service 52

Customer Service Front of House Back of House Training 52

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Provide Ongoing Career Development or Training. Another key strategy is talent management. Compensate with Bonuses and Raises.

Scheduling 148

Scheduling Server Communication Sanitation 148

The Restaurant Times

JULY 5, 2020

Not only must the staff be trained to follow the new safety guidelines, but restaurants must also be mindful of various customer touchpoints that may present risks. Menus or card machines that were earlier passed on across different tables will now require more attention as customers might perceive them as unsafe. .

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Sanitation Communication Front of House Pricing 90

7 Shifts

NOVEMBER 17, 2020

Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Poor performance could lead to probation and extra training, while outstanding performance could lead to promotions. Attendance: Is this person always on time, or are they always late and ask to drop a lot of shifts?

Download 148

Download Scheduling Communication Accounting 148

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. These are strategic jobs that require overseeing kitchen staff, food production and front-of-house teams.

Front of House 52

Front of House Server Back of House Training 52

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

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Front of House Scheduling Communication Bookkeeping 52

OpenTable

AUGUST 10, 2023

A quality candidate should have several years of experience in different front-of-house roles. Train interviewers on physical cues A good interviewer will do more than ask questions. If they’re not presenting positively in this setting, they probably won’t perform much better under pressure.

Server 111

Server Front of House Information Definition 111

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Annual DEI Training will be required and provided for judges and committee members. ?

Accounting 173

Accounting Marketing L&D POS Systems 173

Modern Restaurant Management

MARCH 25, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Back of House 88

Back of House Front of House Information Reservations 88

Hotel Owner

FEBRUARY 20, 2024

There are instances where technology, while efficient, risks diluting the sense of occasion, particularly for front of house within luxury hospitality. These technologies can automate repetitive tasks, allowing staff to focus on delivering a personalised service to guests.

Catering 52

Catering Front of House Guest Satisfaction Budgeting 52

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” Tools to Simplify Staff Training. A comprehensive training program. The fiber- and protein-rich combo is also vegan and gluten-free certified.

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Procurement Marketing Scheduling Events 154

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. A classically trained ballet dancer, Rainey leapt through the packed dining room, twirling and extending in every direction.

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Server Training Definition Front of House 98

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. They include: Hiring and training employees The first step in being a restaurant manager is hiring the right staff.

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Customer Service Budgeting Communication Training 52