Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. Clear communication between front-of-house and back-of-house staff is also vital for efficient service.

Scheduling 158

Scheduling Reservations Communication Training 158

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. Server Servers have direct communication with customers. FOH defines your customer experience.

Front of House 52

Front of House Server Back of House Training 52

EATER

NOVEMBER 27, 2023

Minutiae and the seemingly mundane are Wiseman’s bread and butter and he uses them to construct a big picture, here a vivid portrait of the restaurant ecosystem, marked by the interconnected dynamics and exchanges among chefs, servers, producers, and customers — each an integral element relying on the another in a mostly symbiotic harmony.

Front of House 128

Front of House Presentation Server Marketing 128

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. I was cooking for a very long time before I actually presented my food to anyone because I didn’t have TV-level production for my food content. It was half back-of-house, half front-of-house.

Front of House 126

Front of House Events Catering Back of House 126

7 Shifts

DECEMBER 8, 2020

Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff. For the front-of-house, a cocktail or coffee drink. If one of your servers is a musician, give them a giftcard to a music store.

Front of House 148

Front of House Server Events Special Events 148

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. We didn’t want a huge crowd,” she says. “We

Front of House 111

Front of House Server Catering Scheduling 111

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

Server 144

Server Training Front of House Back of House 144

OpenTable

AUGUST 10, 2023

Think about the roles and responsibilities needed—everything from line cooks and dishwashers to servers and marketing. A tiny spot with a dozen tables and no bar might be able to run smoothly with a dishwasher, a few cooks, a chef, and a single server. How many workers do you need for your restaurant?

Server 111

Server Front of House Information Definition 111

7 Shifts

SEPTEMBER 20, 2021

Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. You know the mix of front-of-house and back-of-house roles you require for every shift. If you hired two new servers last week, would you want both of them working the same Friday shift?

Scheduling 148

Scheduling Server Accounting Front of House 148

Modern Restaurant Management

MARCH 10, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. As the pandemic presented unprecedented challenges to the restaurant industry, off-premise dining became an imperative opportunity for revenue. Waitlist & Seating Management.

Back of House 190

Back of House Front of House Information Reservations 190

7 Shifts

DECEMBER 4, 2020

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For hourly roles like servers, multiple hourly rates by hours worked during the pay period. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders.

Scheduling 148

Scheduling Server Information Accounting 148

EATER

SEPTEMBER 11, 2024

Because there’s a cultural expectation in America around how much Vietnamese food should cost, especially if it’s not presented as fine dining. Our staff’s prep lists have gotten a little bit longer, servers might have an extra table or two, and less support on some days. That’s still not quite enough. And we have to eat these prices.

Pricing 145

Pricing Definition Front of House Server 145

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Sanitation 148

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. In the current economy and post-pandemic landscape, frustration and dissatisfaction are present among all involved parties. Tipping has a complicated past, present, and future.

Presentation 194

Presentation Server Front of House Back of House 194

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. General maintenance Restaurant management requires being ever-present and extremely attentive. This calls you to always lead by example and foster a sense of team camaraderie that carries over even when you're not present.

Scheduling 78

Scheduling Front of House Training Customer Service 78

Modern Restaurant Management

MARCH 25, 2021

Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way. As the pandemic presented unprecedented challenges to the restaurant industry, off-premise dining became an imperative opportunity for revenue. Waitlist & Seating Management.

Back of House 88

Back of House Front of House Information Reservations 88

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. The Future of Hotel Management Fast forward to the present day, and the global hotel landscape has exploded.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

EATER

JULY 21, 2022

To sell an item, this style of menu relies on the diner’s blind trust in the restaurant’s chef and the persuasive power of the front-of-house staff to tell the story of a dish, making it an especially popular choice in fine dining. They no longer want to be so passive when facing a menu.”.

Information 103

Information Front of House Server Communication 103

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. For hourly roles like servers , multiple hourly rates by hours worked during the pay period. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders.

Scheduling 78

Scheduling Document Information Server 78

7 Shifts

NOVEMBER 17, 2021

That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below. Kitchen items should be counted separately from the front-of-house and bar inventory. Table of Contents. Inventory Basics. Best Practices. The Best Restaurant Inventory Management Software.

POS Systems 148

POS Systems Pricing Scheduling Front of House 148

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. As the original Lil’ Deb’s crew moves on, Perez-Gallardo is welcoming new cooks, servers, and artists to the space.

Server 98

Server Training Definition Front of House 98

7 Shifts

SEPTEMBER 9, 2019

New York Tipped Minimum Wage Like most states, New York allows employers to pay servers a tip credit wage rather than the full minimum wage if the tips make up the difference. See the chart below to see how much servers and bartenders should be paid and how much you’ll have to chip into their paychecks yourself: Part of New York.

Scheduling 113

Scheduling Article Information Server 113

7 Shifts

AUGUST 15, 2022

For example, being personable and communicative lends itself much more closely to a server job than a busser job. My manager approved, and I presented him with the gifts and apologized again. For example, being personable and communicative lends itself much more closely to a server job than a busser job.

Scheduling 158

Scheduling Communication Special Events Server 158

OpenTable

JULY 12, 2022

Carefully consider the placement of key front-of-house elements to ensure efficient flow, as well as the necessary level of comfort for guests. Tables that are close to service stations, near the front door, in high-traffic areas, or far away from any kind of anchor (like a banquette or pillar) tend to be the least desirable.

Budgeting 52

Budgeting Scheduling Front of House Communication 52

EATER

JULY 8, 2024

On June 6, just three weeks before the deadline, Senator Bill Dodd introduced SB 1524 , which carved out an exemption for restaurants so long as they present fees “clearly and conspicuously.” Under this model, servers often earn a little less than they might at their city’s highest-volume, highest-priced restaurants.

Server 122

Server Pricing Front of House Back of House 122

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” The new Tipping Point resources include server tip cards, back-of-house posters and 30-second videos for every Scoop item included in Tipping Point.

Procurement 155

Procurement Marketing Scheduling Events 155

Modern Restaurant Management

SEPTEMBER 14, 2021

TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The companies will launch a two-way integration. All existing P.F. Additionally, there are P.F.

Accounting 173

Accounting L&D Marketing POS Systems 173

Modern Restaurant Management

DECEMBER 31, 2019

Combined with limited space for product storage given the need to devote space to front of house activities, restaurant managers will need creative solutions to make their business more efficient. Further, kitchen staff will have to refine preparing and styling to-go orders to present well after transit.

POS Systems 138

POS Systems Marketing Training Pricing 138

Modern Restaurant Management

AUGUST 5, 2020

rolled out its contactless ordering and payment features for servers, designed to complement its existing contactless ordering and payment technology for guests. Guests no longer have to handle menus and servers no longer have to touch cash or credit cards, keeping physical interactions to a minimum. GoTab Adds Features.

Server 211

Server Marketing Bookkeeping Document 211

EATER

DECEMBER 21, 2020

It’s notable that Chang’s acknowledgement of this incident, complete with the benefit of hindsight, is presented to the reader as a lesson about how his anger affected the restaurant’s guests. Still, being presented with my private life was gutting. Word had, I suspected, gotten around, as it does in New York restaurants.

Accounting 145

Accounting Book Front of House Server 145

Modern Restaurant Management

SEPTEMBER 23, 2020

” Any customer who clicks on the menu item will be presented with a voter-registration application, along with their tasty meals. Currently underway is the rollout of GoTab’s Mobile POS; i.e., contactless ordering and payment features for servers, making every guest transaction effortless, convenient and contact-free.

Marketing 207

Marketing Server Events Catering 207