Modern Restaurant Management

JUNE 3, 2021

Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Kitchen and front-of-house employees are simply harder to find. Interviews with potential employees are being scheduled, but no-shows are the norm.

Front of House 179

Front of House Events Budgeting Scheduling 179

Modern Restaurant Management

DECEMBER 17, 2024

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems.

Marketing 167

Marketing Pricing Customer Service Catering 167

7 Shifts

OCTOBER 1, 2024

Presentation also matters. Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. You should also create a cleaning schedule that assigns specific tasks to designated staff members. Moreover, the menu sets expectations for the dining experience.

Scheduling 158

Scheduling Reservations Communication Training 158

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 158

Scheduling Front of House Training Customer Service 158

EATER

JULY 1, 2024

And so when it came time to prepare for her role as Natalie, Elliott turned first to Unreasonable Hospitality , the book written by The Bear co-producer and prolific restaurateur Will Guidara, for insight into how front-of-house employees approach their work.

Front of House 116

Front of House Reservations Scheduling Presentation 116

Modern Restaurant Management

JUNE 15, 2020

There are several considerations that owners and managers must take when establishing new cleaning procedures, including: Frequency – Enhanced cleaning and disinfection, in both front-of-house (FOH) and back-of-house (BOH) areas, will reduce the spread of potentially harmful germs throughout the restaurant.

Training 179

Training Front of House Sanitation Back of House 179

Modern Restaurant Management

MAY 8, 2024

The results give the green light for certain restaurants to introduce more front-of-house automation. Restaurant leaders already recognize that conflict, and that awareness is driving the rise of fully-automated restaurants as well as increased investment in automation and deprioritization of front-of-house hiring.

Customer Service 193

Customer Service Front of House Server Pricing 193

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

DECEMBER 4, 2020

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. How to create a payroll schedule. How to create a payroll payment schedule ?? A two-week pay cycle , resulting in a bi-weekly pay schedule. All the paperwork you’ll need to run payroll.

Scheduling 148

Scheduling Server Information Accounting 148

Hospitality Magazine

FEBRUARY 12, 2024

Front of house is also across scheduling, too. “In In our pre-service briefings, we discuss the start times of the shows at the Opera House, and the team always checks with guests to see what show they’re going to see,” says Gorringe.

Front of House 130

Front of House Catering Scheduling Presentation 130

7 Shifts

NOVEMBER 17, 2020

During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching. Create a digital sign-up sheet for scheduling performance reviews.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

SEPTEMBER 9, 2019

The only people who may participate in the tip pool are front-of-house employees who “perform, or assist in performing, personal service to patrons.”. On-Call Laws in New York Don’t be so quick to schedule employees for on-call shifts – New York law mandates that these hours count towards employee pay. and 2:00 p.m. and 6:00 a.m

Scheduling 113

Scheduling Article Server Information 113

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Get Staff Buy-in On Scheduling. Within reason, give your employees ownership over their scheduling format. Work on Yourself.

Scheduling 148

Scheduling Server Communication Sanitation 148

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Attention to Detail.

Back of House 148

Back of House Server Front of House Download 148

EATER

FEBRUARY 18, 2021

For those who are at above-average risk for severe COVID-19, or who care for someone in this category, following this guidance can present a seemingly impossible choice. She set that boundary out of concern for her mother, with whom she co-owns Tao Yuan and Bao Bao Dumpling House, and her small staff, some of whom are high-risk.

Front of House 116

Front of House Server Catering Scheduling 116

7 Shifts

NOVEMBER 12, 2020

By providing new employees with an overview of their onboarding schedule, they’ll be better prepared to tackle orientation and training. During orientation, share a presentation or video that reviews the key principles of your restaurant's culture. Schedule trainees and their buddies for the same shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles. So what’s to blame for the high turnover?

Server 144

Server Training Front of House Back of House 144

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Front of House 52

Front of House Back of House Server Customer Service 52

SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. Job titles and roles within the front of house department vary depending on the size and type of hotel.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

7 Shifts

NOVEMBER 17, 2021

That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below. Kitchen items should be counted separately from the front-of-house and bar inventory. Stop wasting time on tedious, repetitive scheduling tasks. Table of Contents. Inventory Basics.

POS Systems 148

POS Systems Pricing Scheduling Front of House 148

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. This schedule can be difficult to run manually for managers with more than a handful of employees.

Scheduling 78

Scheduling Document Information Server 78

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

OpenTable

AUGUST 10, 2023

A quality candidate should have several years of experience in different front-of-house roles. If they’re not presenting positively in this setting, they probably won’t perform much better under pressure. You’ll also want to think about what makes a candidate qualified to excel in their role.

Server 111

Server Front of House Information Definition 111

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” These include marketing, website development, appointment scheduling, digital loyalty, review management, and both retail and restaurant POS solutions.

Procurement 154

Procurement Marketing Scheduling Events 154

EATER

DECEMBER 21, 2020

It’s notable that Chang’s acknowledgement of this incident, complete with the benefit of hindsight, is presented to the reader as a lesson about how his anger affected the restaurant’s guests. Ostensibly, it was to discuss my schedule, but the only thing I remember, 12 years later, is the question he asked in that cramped cellar room.

Accounting 145

Accounting Book Front of House Server 145

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. These are strategic jobs that require overseeing kitchen staff, food production and front-of-house teams.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

AUGUST 15, 2022

For instance, were you responsible for restaurant employee scheduling or managing a log book ? For example, what is the shift schedule like, and who manages that? My manager approved, and I presented him with the gifts and apologized again. For example, what is the shift schedule like, and who manages that? How to Answer.

Scheduling 158

Scheduling Communication Special Events Server 158

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

SiteMinder

SEPTEMBER 6, 2023

Wholesale hotel supplies serve as the backbone of a hotel’s day-to-day operations, enabling a seamless transition from behind-the-scenes management to front-of-house guest satisfaction. Wholesale food supplies ensure you can offer a diverse and delicious menu, maintaining consistency in both taste and presentation.

Guest Satisfaction 52

Guest Satisfaction Front of House Budgeting Procurement 52

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. Scheduling and managing staff Managers are also responsible for creating and maintaining employee schedules.

Customer Service 52

Customer Service Budgeting Communication Training 52

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

SEPTEMBER 23, 2020

” Any customer who clicks on the menu item will be presented with a voter-registration application, along with their tasty meals. " Visit blackrestaurantweeks.com to view the complete tour schedule and learn more about upcoming events and resources. Stay connected with @BlackRestaurantWeek and @Pepsi on social networks.

Marketing 207

Marketing Server Events Catering 207

Modern Restaurant Management

DECEMBER 31, 2019

Of course Gen Z is driving this trend to some extent , but a recent study also found that people looking for temporary work this holiday season wanted a flexible schedule more than any other perk – including high pay. Further, kitchen staff will have to refine preparing and styling to-go orders to present well after transit.

POS Systems 138

POS Systems Marketing Training Pricing 138

The Restaurant Times

FEBRUARY 26, 2023

Upsell Orders Happy hours present a wealth of opportunities for upselling – the skill of slightly raising the price of a customer’s order – making them so financially rewarding. In addition, you should schedule employee shifts most productively.

POS Systems 52

POS Systems Pricing Front of House Marketing 52