Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Best practices for approaching front-of-house and back-of-house operations. Rethinking roles and responsibilities front-of-house and back-of-house.

Front of House 208

Front of House Back of House Sanitation Information 208

Modern Restaurant Management

MAY 8, 2024

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. The results give the green light for certain restaurants to introduce more front-of-house automation. Another consideration is how automation tech may conflict with legislation.

Customer Service 193

Customer Service Front of House Server Pricing 193

Modern Restaurant Management

NOVEMBER 3, 2020

Servers can limit their menu-wrangling with guests, while optimizing contact time to engage, answer questions, upsell or recommend wine choices. Marketing benefits include the ability to do A/B menu testing and easier social sharing for guests (via single-click sharing of your menu). Capitalize on Accessibility for Marketing.

Front of House 218

Front of House Sanitation Back of House Download 218

Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. based manufacturer, distributor, and marketer of advanced Personal Protective Equipment (PPE). Here's some of their advice. Chu, President & CEO, Tronex International, Inc.,

Sanitation 215

Sanitation Front of House Server Scheduling 215

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. The traditional lineup of front of house and back of house is shifting, and will likely not go back to how it was before. There is simply less front of house staff right now.

Front of House 148

Front of House Accounting Back of House Server 148

Modern Restaurant Management

AUGUST 6, 2020

To build this community is not easy and chefs, servers, hosts and managers should all work together to build social media presence by asking customers to follow the restaurant when possible. Many recent surveys show that restaurants with professional food photos featured on delivery apps perform significantly better. Adopt Technology.

Front of House 212

Front of House Back of House Server Scheduling 212

7 Shifts

JUNE 20, 2022

There's no dining room, no storefront, no servers, and in some cases not so much as a sign. Ghost kitchens emerged in the back half of the 2010s as delivery apps began to take hold of the dining market. No front of house staff, smaller spaces, and no need for prime real estate that all contribute to the lower costs.

Front of House 174

Front of House Presentation Kitchen Operations Server 174

Modern Restaurant Management

OCTOBER 7, 2021

Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. In addition, advanced systems allow restaurants to take vital customer information such as their contact numbers, birthdays, and so on, which can be used for marketing. Food Safety and Restaurant Cleanliness.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

Server 98

Server Front of House Pricing Back of House 98

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers. Shutterstock.

Front of House 128

Front of House Server Back of House Document 128

Modern Restaurant Management

APRIL 29, 2021

Other tactics he used: reaching out to community centers, reaching back to former employees for temp help and recruiting marketing or culinary students. With the increase in online ordering, he suggests creating a new front-of-the-house role of Takeout Specialist to process orders. This is what has been working for me.”

Scheduling 221

Scheduling Training Server Pricing 221

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. For front of house workers set goals on the number of turnovers of tables or good reviews. Having a large menu puts added pressure on the kitchen and servers.

Budgeting 166

Budgeting Server Front of House Back of House 166

Modern Restaurant Management

AUGUST 26, 2024

This convenience has made the online food delivery market massive, with global revenues of over $1 trillion in 2023 alone. As the huge market keeps growing, expected to hit $1.8 They must choose whether to use third-party online ordering platforms or handle delivery in-house. trillion by 2028, restaurants face a big decision.

POS Systems 179

POS Systems Training Front of House Information 179

Modern Restaurant Management

MAY 7, 2020

It’s an example of what Prague’s Manifesto Market is doing as part of its reopening operation. Manifesto uses the unit of a horse length to help people visualize social distancing and the market layout will increase gaps between the tables to meet the mandatory distance requirement. Employees wearing masks and gloves.

Sanitation 204

Sanitation Training Server POS Systems 204

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 109

Server Front of House Back of House Marketing 109

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. With a connected network, orders from the front end can be instantly transmitted to the kitchen, ensuring quick and accurate preparation.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

JANUARY 8, 2024

– Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing! Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” Tyga Bites Launches. .

Server 210

Server Marketing Bookkeeping Document 210

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! That’s a significant amount of money that you could be investing in a renovation or marketing, or giving to high performing staff as a bonus to encourage them to stay at your restaurant.

Server 144

Server Training Front of House Back of House 144

7 Shifts

FEBRUARY 13, 2023

Alternative compensation models aren’t one-size-fits-all, and it’s important that every business makes the choice that works best for its concept, market, employee population and audience. We operate as a tip pool restaurant with equal parts shared between the back and front of the house, weighted by position and number of hours worked.

Training 156

Training Front of House Server Scheduling 156

7 Shifts

JUNE 28, 2023

Chulita doesn't have traditional managers, but lead servers with different managerial responsibilities. Tara Edie, for example, is a Lead Server who also runs PR and Marketing for the brand. Doing it in the app gave them the assurance that their vacation time was approved.

Server 78

Server Front of House Scheduling Communication 78

7 Shifts

MARCH 20, 2020

Be sure to promote this offering on your Instagram account like BRATO Brewhouse & Kitchen did (don’t worry, we’ll get to more marketing ideas later!). Simply utilize a shelf in your front-of-house like Sweetgreen does in the example below. No problem!

Sanitation 146

Sanitation Back of House Front of House Server 146

EATER

FEBRUARY 18, 2021

Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. Anderson, a server, beer buyer, and organizer with Service Industry Workers of the Ann Arbor Area (SIWA3), says she was “terrified” to return to the restaurant when it reopened for outdoor dining.

Front of House 113

Front of House Server Catering Scheduling 113

Modern Restaurant Management

MARCH 10, 2021

Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels. From there, an API connects to your front-and-back-of-house to communicate the order. Waitlist & Seating Management.

Back of House 189

Back of House Front of House Information Reservations 189

LimeTray

FEBRUARY 9, 2025

Top 10 Restaurant POS Systems and Their Features With so many restaurant POS options on the market, finding the perfect POS solution for your restaurant can feel overwhelming. Order Management Picture a busy night at your restaurant, with servers running around and orders flying init’s easy for things to get lost in the shuffle.

Pricing 52

Pricing POS Systems Server Scheduling 52

Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

SEPTEMBER 23, 2020

These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're “We will continue to create innovative products and further our go-to-market approach to ensure merchants nationwide have access to the tools they need to run their businesses. ” Tastewise Data.

Marketing 207

Marketing Server Events Catering 207

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers have the opportunity to upsell to make more commission, like with caviar or truffles.

Server 88

Server Front of House Back of House Communication 88

Modern Restaurant Management

DECEMBER 27, 2023

Beyond recruiting, many employers are responding to the tight labor market by sharpening their focus on the kind of employee experience they’re providing. Insurers are adding wage and hour exclusions to policies and reducing limits in response to class-action litigation filed by servers and other front-of-house staff.

Front of House 117

Front of House Training Document Server 117

Modern Restaurant Management

DECEMBER 21, 2022

We’ll also see AI being used to handle everything from text marketing campaigns, managing inventory to counting orders, tracking customers in real-time, and monitoring the number of people at dining tables. Customers will in turn become more accustomed to conversing with AI in these situations, creating a win-win situation. and the U.K.,

Pricing 197

Pricing POS Systems Front of House Marketing 197

7 Shifts

FEBRUARY 21, 2023

Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” Servers helping in the dish pit or running their own load. When teams participate in non-work activities together, it increases trust, which in turn boosts morale and improves communication.

Communication 152

Communication Events Front of House Back of House 152

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Marketing efficiency and effectiveness.

Marketing 215

Marketing Catering Customer Service Front of House 215

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. Recommended Reading: 7 Creative Marketing Ideas for Restaurants.

POS Systems 148

POS Systems Scheduling Sanitation Back of House 148

LimeTray

JANUARY 9, 2025

Order Management Restaurant POS systems handle orders in a timely manner, integrating directly with the kitchen and front-of-house teams. Restaurant POS systems allow for the collection of customer data, which can be used to create targeted marketing campaigns, loyalty programs, and personalized offers that hit the mark.

POS Systems 52

POS Systems Front of House Information Demo 52

Modern Restaurant Management

DECEMBER 19, 2023

As guests gravitate towards digital for control and convenience and operators sought to improve operational efficiencies, brands realized the importance of implementing technology both back- and front-of-house in an effort to do more with less and make every guest feel like a regular.

Front of House 117

Front of House Customer Service Marketing Concierge 117

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers have the opportunity to upsell to make more commission, like with caviar or truffles.

Server 78

Server Front of House Back of House Communication 78

Restaurant Engine

JULY 13, 2022

4: Marketing Options. With your upgraded POS system, you’ll want to leverage its marketing features for even more enhanced productivity. Using the system, you can send custom marketing campaigns and promotions right to your current customers. You know how important marketing tools are to your restaurant business.

POS Systems 102

POS Systems Scheduling Front of House Reservations 102