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Five Ways to Improve Retention in Your Restaurant’s Front-of-House Team

Horizon Hospitality

Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. Here are five actionable strategies to improve retention among your front-of-house staff: 1. Here are five actionable strategies to improve retention among your front-of-house staff: 1.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three

Modern Restaurant Management

Workforce : COVID fundamentally changed the labor market. Point-of-sale systems needed seamless integration with online ordering platforms and third-party delivery services, while customer relationship management tools facilitated personalized marketing and loyalty programs. as of December 2024, according to Homebase payroll data.

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How Small but Mighty Restaurants Can Optimize Data to Muscle Up Growth

Modern Restaurant Management

In a restaurant world filled with heavy hitters armed with deep pockets and marketing power, it can seem difficult for smaller concepts to compete. You can also compare scheduled versus actual labor reports for a specific date range and weigh sales dollars against labor dollars. Use data to rethink – not overthink.

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Table for One – Elevating the Solo Dining Experience

Modern Restaurant Management

As we witness a rise in remote work, busier than ever schedules and evolving family structures, it is no wonder that more and more people today are engaging in solo dining. In a joint survey by OpenTable and KAYAK, 60 percent reported having dined solo at a sit-down restaurant within the past year.

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Six Trends to Expect from Back of House in 2022

Modern Restaurant Management

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Data is driving the decisions of forward-looking restaurant brands, and those who have strong data are quickly differentiating themselves in a competitive market.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

With only half of restaurants using advanced tools like scheduling software and performance tracking, there is a clear opportunity for growth. We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems.

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How to Strategically Plan Your Restaurant Renovation

Modern Restaurant Management

As such, your first consideration should be getting your scheduling right. They’ll have insights on how best to divide and schedule the components of the full renovation to suit your timing needs. In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor.