Modern Restaurant Management

MARCH 22, 2023

As if hiring struggles weren’t enough of a problem, retaining employees remains a challenge, with the quit rate in food service at approximately 5.4 – 6.2 percent in late 2022. According to research , the cost to replace a single employee could be as high as $6,000. Monitoring energy use to reduce consumption and costs.

Back of House 179

Back of House Front of House Maintenance 179

Modern Restaurant Management

AUGUST 10, 2020

Owners who continue to focus on carryout services may also benefit from setting up a branded curbside pop up tent for quick pickup during high traffic times. Front of House. In your parking lot, designate spots for curbside pickup that includes a number to call upon arrival.

Communication 197

Communication Sanitation Front of House Information 197

Hotel Owner

NOVEMBER 16, 2023

They are undertaking three bespoke rotations across the hotel’s various departments including the restaurant, spa and leisure centre, front of house, maintenance, housekeeping and the kitchen. This diverse exposure is intended to “cultivate a multitude of skill sets, from customer service to technical prowess”.

Front of House 98

Front of House Housekeeping Maintenance Customer Service 98

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. The purpose of the role is to ensure that all guests receive high quality customer service. Front of house manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Hotelogix

OCTOBER 18, 2023

One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  👉It streamlines interactions between guests and hotel staff, resulting in quicker service, accurate billing, and improved guest satisfaction.

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POS Systems Guest Satisfaction Training Front of House 130

The Restaurant Times

JUNE 3, 2020

Irrespective of the format, most restaurants fail not because of the food or services; they fail because of poor financial planning. According to industry experts, the dark kitchen model is more cost-effective than front-of-house restaurants. Reduce maintenance costs.

Maintenance 88

Maintenance Accounting POS Systems Front of House 88

SiteMinder

OCTOBER 11, 2022

The front office department can also be referred to as the reception, front of house, or front desk. Job titles and roles within the front of house department vary depending on the size and type of hotel. However, some of the positions you might expect to find at front of house can include: Receptionist.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Maintenance 136

Maintenance Front of House Training Blog 136

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. You should expect to spend some of your time approving comps and monitoring staff's service quality to ensure they maintain high standards.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Synergy Suite

NOVEMBER 1, 2024

Efficient management of these operations can drastically impact service quality and overall customer satisfaction, making it vital for restaurant owners and managers to understand this crucial aspect of their business. At this first touchpoint, customer service is paramount. Most interaction with customers takes place in the FOH.

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Front of House Back of House Scheduling Server 52

The Restaurant Times

MAY 9, 2020

As the trend of delivery-only restaurants continues to pick up, restaurateurs can now avail the benefits of a new concept of operations-Kitchen as a Service (KaaS). Kitchen As A Service aka Shared Kitchen Space: A Brief Description. Multiple brands can function within the same infrastructure, which brings down the CapEx cost. .

Kitchen Operations 89

Kitchen Operations Front of House Maintenance Catering 89

Revenue Hub

NOVEMBER 21, 2022

For example, it’ll be easier for you to schedule cleaning, maintenance and front-of-house teams, because you can gauge the level of guest turnover. Entice guests to spend more time If you want guests to stay longer, make the idea irresistible by highlighting all the activities and services at your hotel and in the nearby area.

Book 97

Book Front of House Pricing Catering 97

Les Roches

AUGUST 16, 2022

Hotel owners hire hotel management companies to take on responsibility for all essential operations and services associated with running a successful hotel. This typically includes handling day-to-day responsibilities like staffing, building maintenance, payroll, housekeeping, front of house and marketing.

Front of House 52

Front of House Maintenance Housekeeping Facility Management 52

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry? What is the tourism industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

The Restaurant Times

JUNE 11, 2020

As there are no front-of-house operations, cloud kitchens save substantially on the infrastructure costs. Moreover, opening a ghost kitchen involves a one-time investment as there are no hidden or maintenance costs. Setting up a cloud kitchen requires lower overhead costs when compared to setting up a physical restaurant.

Definition 83

Definition Front of House Maintenance Kitchen Operations 83

Hotel Owner

JANUARY 20, 2023

The first is a generalised assessment of our standards and our service provision, identifying trends and commonalities that require maintenance or improvement. He ultimately found guest interaction a little more rewarding, switching to front of house for much of his early career. Guest feedback is good.

Travel and Tourism 111

Travel and Tourism Book Front of House Maintenance 111

The Restaurant Times

APRIL 18, 2020

With a paradigm shift towards online delivery services, the virtual restaurant model is upping its operational efficiency to fulfill the increased demand for food delivery. The largest quick-service chain in India, Jubilant FoodWorks, is also scouting for space to establish its own cloud kitchen business. .

Kitchen Operations 87

Kitchen Operations Front of House Inventory Planning Maintenance 87

Revenue Hub

DECEMBER 8, 2023

Beyond transforming back-of-house financial duties and front-of-house guest interactions, AI and automation can also optimize the sales process. This allows for proactive maintenance, saving money in the long run. Automated sensors can predict when equipment, like HVAC systems or kitchen appliances, is about to fail.

Travel and Tourism 109

Travel and Tourism Procurement Maintenance Information 109

Synergy Suite

OCTOBER 28, 2024

From cooking techniques to customer service interactions, SOPs enhance quality, delineate routine tasks, streamline processes, and ultimately keep customers satisfied. Therefore, having restaurant checklists and detailed task instructions ensures you’re following the law while providing exceptional customer service.

Customer Service 52

Customer Service Front of House Back of House Training 52

NCC USA

AUGUST 31, 2022

One of the biggest reasons to consider deploying a kitchen display system (KDS) is the growing quick service restaurant (QSR) market. million job openings in accommodations and food services. As soon as a customer places an order at the counter, the drive-thru, or at a self-service kiosk, it appears on a display in the kitchen.

POS Systems 52

POS Systems Front of House Communication Maintenance 52

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Obtaining all needed peripherals from the same provider to create an all-in-one POS system for restaurants ensures compatibility and ease of integration and maintenance. . A good POS system for restaurants will also offer self-service functions via kiosks.

POS Systems 52

POS Systems Front of House Information Communication 52

The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. And, well, every world needs its own lingo.

Back of House 52

Back of House Front of House Communication Training 52

The Restaurant Times

JANUARY 30, 2022

Following an order issued by the Delhi Disaster Management Authority (DDMA) on Tuesday prohibiting restaurants from offering dine-in service, Omicron has dealt a blow to the restaurant industry in the national capital. Ready-to-eat food delivery has risen to become a significant segment as a result of a number of user-friendly applications.

Front of House 52

Front of House Maintenance 52

7 Shifts

JANUARY 31, 2024

The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience. You should expect to spend some of your time approving comps and monitoring staff's service quality to ensure they maintain high standards.

Scheduling 78

Scheduling Front of House Training Customer Service 78

SiteMinder

NOVEMBER 15, 2022

For example, it’ll be easier for you to schedule cleaning, maintenance and front-of-house teams, because you can gauge the level of guest turnover. If you want guests to stay longer, make the idea irresistible by highlighting all the activities and services at your hotel and in the nearby area.

Book 59

Book Front of House Pricing Catering 59

Les Roches

MAY 24, 2023

Setting goals and targets Setting goals and targets is very important to help make sure that everything runs smoothly, and it can also help you foster continual improvement in the services that you offer to guests. You need to make sure that you can set suitable targets for yourself, your team as a whole, and individual team members.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

Setting goals and targets Setting goals and targets is very important to help make sure that everything runs smoothly, and it can also help you foster continual improvement in the services that you offer to guests. You need to make sure that you can set suitable targets for yourself, your team as a whole, and individual team members.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

From front-of-house functions like guest reception and concierge services to back-of-house operations like finance, and marketing, every facet of a hotel’s functioning falls under the umbrella of hotel management. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Les Roches

AUGUST 12, 2022

Great customer service is paramount; but it’s not just about being a friendly and welcoming host. There are many vital hotel services and interlinked moving parts that all need to work together to create that all-important fantastic customer experience. Revenue management. Marketing manager. Master’s in Hotel Management.

Communication 52

Communication Housekeeping Customer Service Training 52

Synergy Suite

APRIL 24, 2023

By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service. While online ordering systems provide an easy experience for your customers, there’s a lot more to consider when choosing the right system for your food service business.

POS Systems 52

POS Systems Information Maintenance Pricing 52

SiteMinder

DECEMBER 7, 2023

Just look at the wide array of different workers a relatively standard, medium-sized hotel might employ: hotel managers, receptionists, admin staff, salespeople, maintenance workers, housekeepers, concierges, valets, bartenders, waitstaff, chefs, childcare workers and more. Hotel eBooks Hotel tips and advice are aplenty in eBooks.

Blog 59

Blog Travel and Tourism Events Download 59

SiteMinder

OCTOBER 11, 2022

The key functionality of the housekeeping module is for property maintenance, such as management of room status, cleaner assignment and assignment of tasks for housekeepers. Point of sale services. Self service interaction functionality. What level of customer service will you receive from the company? Multifunctional.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

OpenTable

JULY 12, 2022

Even if they offer kitchen layout design as a complimentary service, the plan may come back with a kitchen that takes up half of the restaurant space. Carefully consider the placement of key front-of-house elements to ensure efficient flow, as well as the necessary level of comfort for guests. Do the same exercise with guests.

Budgeting 52

Budgeting Scheduling Front of House Communication 52

Synergy Suite

NOVEMBER 30, 2023

Prime costs are a critical component of your restaurant’s profitability, and mastering them is essential for long-term success in the competitive food service industry. Labor Costs Labor costs are a crucial part of direct costs as they pertain to the staff directly involved in food preparation and service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Expanded service offerings to best meet consumer needs. Washroom station installation and servicing.

L&D 176

L&D Sanitation Marketing Download 176

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. He married Lorraine Pietryka on Aug. 20, 1955, and served in the U.S.

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Presentation Information Events Accounting 145