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Service Robots Solve Everyday Restaurant Problems

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years? Robin Zheng.

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Consumers Welcome Some Restaurant Automation, Reject Others

Modern Restaurant Management

Some diners are more open to robot servers at quick service restaurants (30 percent) and table service (10 percent), but are still in the minority. Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst at Software Advice, to elaborate on the findings and offer practical advice on automation investments.

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Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. only bussers clear tables; only servers wipe down tables between seatings), and enhanced sanitation schedules.

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Restaurant Staffing Crisis Solutions: Experts Weigh In

Modern Restaurant Management

Instead of belaboring the issue, Modern Restaurant Management (MRM) magazine went to the experts for some solutions. “A bubble tea person, a sandwich person, a dedicated register person and I’ve introduced a new role, front of house takeout specialist, to organize the online orders so I hire for that skill set.

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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry.

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2023 Reflections: The Year That Was in Restaurants, Part One

Modern Restaurant Management

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Human connections have been the foundation of the industry – whether it’s the interaction with a server or a concierge at a hotel that makes each experience memorable and can serve to drive repeat business.

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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. You can also incentivize your front-of-house staff to encourage customers they see having a great time to capture a short video of their experience and share it.”

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