Modern Restaurant Management

DECEMBER 17, 2024

We've already seen how technology has transformed front-of-house operations with the rise of apps like UberEats and DoorDash, as well as advanced point-of-sale systems. Now, this revolution is extending to the back-of-house. Technology, like e-commerce platforms, is changing the way distributors and restaurants interact.

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Marketing Pricing Customer Service Catering 167

7 Shifts

DECEMBER 16, 2020

I was physically driving the orders and I found it to be a nightmare logistically. And I can pull up the numbers, but it's now, I think, 60 to 70% of our in-house revenue is through the phone, Order & Pay versus people wanting to come up and order with our window." Everybody wants their food at the same time of day.

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Scheduling Front of House Server Marketing 113

7 Shifts

FEBRUARY 13, 2023

Janel Inouye of Magpie Cafe Logistically, a tip pooling model is often the most appealing: there are few guest-facing changes that need to be made, there are no additional taxes or fees that need to be considered, and the administration tends to be pretty straightforward. We see a better Magpie.”

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Training Front of House Server Scheduling 156

Modern Restaurant Management

APRIL 29, 2021

“You don’t need to say restaurant only when you may just need a good communicator for a logistics role.” “A bubble tea person, a sandwich person, a dedicated register person and I’ve introduced a new role, front of house takeout specialist, to organize the online orders so I hire for that skill set.

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Scheduling Training Server Pricing 221

7 Shifts

JULY 12, 2024

Another factor to consider is how to manage logistics and maintain food quality during transport. These have significantly lower overhead costs since there’s no need for a dining area or front-of-house staff. High competition and delivery logistics are other challenges this type of restaurant faces.

Catering 158

Catering Maintenance Pricing Scheduling 158

7 Shifts

MAY 27, 2021

While some extra back-office work might be required to iron out the logistics here, it might be the best use of everyone's talents. Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

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Scheduling Server Front of House Back of House 148

7 Shifts

JANUARY 14, 2021

The share of front of house shifts have dropped 7.6% Before March of 2020, front of house shifts made up 34% of all shifts. If to-go is going to become a thing [of the] future, there’s going to be more labor allocated towards the back of the house and the expediting and the logistics of all of that.

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Download Front of House Scheduling Back of House 78

EATER

OCTOBER 26, 2020

When Los Angeles locked down in March, Nolasco and Diaz watched restaurant GoFundMes sprout across social media for front-of-house employees, who tend to be better paid and have citizenship status, making them eligible for government relief. Who was taking care of back of house?” Nolasco wondered.

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Front of House Sanitation Book Back of House 135

The Restaurant Times

JUNE 11, 2020

As there are no front-of-house operations, cloud kitchens save substantially on the infrastructure costs. The cloud kitchen operators handle the entire logistics by establishing its own delivery fleet or outsourcing to a third party. Online ordering website or mobile app.

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Definition Front of House Maintenance Kitchen Operations 83

LimeTray

FEBRUARY 2, 2025

LimeTrays restaurant POS integrates with delivery platforms like Swiggy, Zomato, Uber Eats, and logistics services such as Dunzo, Shadowfax, and Pidge. Integrating these platforms ensures that you can manage your entire business, from order processing to logistics, from a single location.

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POS Systems Scheduling Accounting Bookkeeping 52

The Restaurant Times

SEPTEMBER 20, 2020

Moreover, there is no need to hire expensive consultants or Front Of House (FOH) staff. . While discussing the relevance of discounts and having one’s own logistics, Mr. Mocherla emphasizes that the relationship between brand and customers is based on quality. It is about gaining better control over logistics.

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Front of House Presentation Definition Events 52

7 Shifts

JULY 16, 2020

For example, if you always seem to come in to supervise the Wednesday morning shift and notice the front-of-house floor isn’t sparkling, you may want to follow up with the employee who’s responsible for mopping on Tuesday evenings. While you should trust the employees that you hired, some tasks just require a second set of eyes.

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Communication Scheduling Accounting Training 113

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Scott Landers – Co-Founder and Systems Engineer, Figure 8 Logistics.

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Marketing Catering Customer Service Front of House 215

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. They must handle budgets, manage vendors and deal with logistics. Salary range: $66,000 to $93,000.

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Travel and Tourism Front of House Back of House Hospitality Management 52

EATER

MARCH 2, 2022

The arrangement counters the standard economic divide between front and back of house (it wasn’t long ago that Szymanski was a line cook making sub-minimum wage, on which no one can live in New York) and the culture that chasm creates. “We Running a $10 million-a-year restaurant sounds like a logistical nightmare.

Pricing 98

Pricing Front of House Back of House Book 98

7 Shifts

MAY 27, 2021

While some extra back-office work might be required to iron out the logistics here, it might be the best use of everyone's talents. Depending on your restaurant's makeup, it could be worthwhile to have separate shift groups or schedule types for back-of-house and front-of-house staff, or even by specific role.

Scheduling 78

Scheduling Server Front of House Back of House 78

SiteMinder

SEPTEMBER 6, 2023

Wholesale hotel supplies serve as the backbone of a hotel’s day-to-day operations, enabling a seamless transition from behind-the-scenes management to front-of-house guest satisfaction. Minimum order quantities While buying in bulk is cost-effective, being saddled with excess inventory can be a logistical nightmare.

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Guest Satisfaction Front of House Budgeting Procurement 52

Modern Restaurant Management

AUGUST 5, 2020

Ervin Cohen & Jessup launched a Food, Beverage and Hospitality practice to more efficiently advise industry-related clients to recover from the devastating financial and logistical impacts of the coronavirus pandemic and beyond.

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Server Marketing Bookkeeping Document 210

Modern Restaurant Management

SEPTEMBER 23, 2020

Menish Gupta, Citrus CEO, commented: "Today's curbside pick-up logistics are inefficient and disorganized. Also, in today's Covid challenged environment, Citrus safeguards both employees and customers by completely eliminating contact, enabling businesses to thrive, providing a safe pickup experience for all.

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Modern Restaurant Management

OCTOBER 16, 2019

Created by alumni from companies in automation and logistics, including Instacart, Cafe X, L2F (systems integrator for Zume Pizza, Tesla, and SpaceX), and more. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo.

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Marketing Training Maintenance Information 126

Modern Restaurant Management

MAY 27, 2020

. “TableSafe’s technology helps restaurants and hospitality providers deliver a swift, low-touch experience for diners that can reduce check wait times and increase efficiencies for front of house staff. ” Restaurants using TableSafe’s payment platform turn tables six to ten minutes faster.

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L&D Sanitation Marketing Download 176

Les Roches

DECEMBER 29, 2022

While many people with business degrees might want to work in factory management, logistics, or the running of other businesses, hospitality is unique. It can lead to experiencing many different roles throughout your career, including human resources management , front-of-house management, and more.

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Travel and Tourism Front of House Budgeting Hospitality Management 52

EATER

JUNE 2, 2021

Her concern about reopening was more than just logistical: Without the original crew of queer artists and cooks, she questioned if Lil’ Deb’s Oasis would still be Lil’ Deb’s Oasis. Giving employees the resources and space to change and evolve — even when that means outgrowing the restaurant — is as central to Lil’ Deb’s Oasis as the food.

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Server Training Definition Front of House 98

Les Roches

AUGUST 2, 2024

Strong leadership, strategic planning and business acumen are essential for this role Front office manager: supervises the front-of-house staff, ensuring efficient check-in and check-out processes, handling guest inquiries and maintaining a welcoming atmosphere.

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Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites.

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Procurement Marketing Scheduling Events 154

Modern Restaurant Management

DECEMBER 16, 2019

In Australia, the government announced a new innovation fund to support innovation in the grain industry, including for grain storage logistics, while in Kuwait, the government has invested in new grain silos and expanded crop storage at a major port. ?

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Events Marketing Pricing Cost Reduction 128

Modern Restaurant Management

MARCH 11, 2025

This surge in off-premise orders forced restaurants to optimize their operational workflows, from kitchen management and packaging to delivery logistics. During pre-Covid times, restaurant owners would have a minimum number of shifts for staff to work, basically three to four shifts a week in the front of house.

Reservations 167

Reservations Front of House Scheduling Inventory Planning 167

7 Shifts

FEBRUARY 26, 2021

We use this idea of the delivery cycle with the marketplace, the kitchen, the logistics and feedback, and as each different building blocks that you have to put together to get a delivery done,” says Landers. Logistics and Delivery ?? Join the Marketplace ?? Does it integrate with my restaurant’s website?

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Maintenance Front of House Training Blog 136

7 Shifts

NOVEMBER 2, 2021

For front-of-house employees, a 9/80 work schedule might mean working an extra hour on busier days (Thursday-Saturday) in exchange for taking a slower day off. The switch could result in more tips for the same amount of hours worked, effectively boosting their hourly rate.

Scheduling 158

Scheduling Front of House Budgeting Communication 158

EATER

MAY 29, 2020

I brought in, we have about 22 front of house and back of house managers across the group in Chicago. That’s because I was basically convinced that we weren’t going to avoid all of this and that there was no way to operate a restaurant amidst it. I had a very serious talk, and I said it was not normal business operations.

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Reservations Pricing Accounting Article 87

EATER

MAY 19, 2020

Are you safer in a restaurant with fewer front-of-house employees? Changing restaurant layouts to accommodate social distancing will require them to reduce the number of people they serve, and for restaurants that get by on very thin margins under normal circumstances, reducing capacity in this way might not be sustainable financially.

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Sanitation Server Information Front of House 143

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. Off-premise dining is here to stay.

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POS Systems Marketing Training Pricing 138

Modern Restaurant Management

OCTOBER 29, 2020

.” With Reopen for Delivery, DoorDash is committing to providing another option for restaurants to come online with additional infrastructure, marketing and last-mile logistics support so that merchants can focus on their passion, serving their communities with great food. as the restaurant group’s front-of-house platform.

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Catering Marketing Communication Events 143

EATER

MAY 20, 2020

As a result, private organizations like the National Restaurant Association, José Andrés’s World Central Kitchen , and others have stepped up to lay out their own logistical advice. The groups behind Safety First plan to release more front of house guidance soon. There are also plans for versions in Spanish and Mandarin.

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Sanitation Communication Front of House Information 117

EATER

MAY 14, 2020

As a result, private organizations like the National Restaurant Association, José Andrés’s World Central Kitchen , and others have stepped up to lay out their own logistical advice. The groups behind Safety First plan to release more front of house guidance soon. There are also plans for versions in Spanish and Mandarin.

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Sanitation Communication Front of House Information 98