Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. But it doesn’t stop there.

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Back of House Front of House Server Budgeting 223

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Likewise, ensure that servers are trained to ask all customers about potential allergies when taking orders.

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Server Communication Training Front of House 189

7 Shifts

NOVEMBER 14, 2024

Have you ever walked into a restaurant, excited for a great meal, but the server can’t answer your questions about the menu? Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills.

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Training POS Systems Server Customer Service 78

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. Robin Zheng.

Server 180

Server Front of House Back of House Marketing 180

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

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Communication Server Front of House Back of House 172

Modern Restaurant Management

OCTOBER 30, 2020

In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Likewise, some contactless tech includes SMS texts to guests on the waitlist to inform them that their table is ready. Self-Serve.

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Front of House Training Server Budgeting 197

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. There’s just not enough information to eliminate all risk. We’re in a fast-moving environment in terms of information.”

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Server Back of House Front of House Information 131

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen Operations.

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Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Restaurant Logistics.

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Communication Front of House Server Information 208

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. As restaurant discoverability moves from foot traffic to web traffic, is it absolutely essential that you have as much information out there as possible for potential diners. Optimize Your Labor ?????

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Front of House Accounting Back of House Server 148

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Mental Math.

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Back of House Server Front of House Download 148

Modern Restaurant Management

FEBRUARY 2, 2024

With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences. This data can be used to make informed decisions about staffing, menu changes, and promotional offers. Moreover, advanced networking facilitates better coordination and efficiency.

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Customer Service Front of House Communication Training 189

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

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Server Front of House Pricing Back of House 98

Modern Restaurant Management

AUGUST 26, 2024

Driver Interface Profile creation and verification: Couriers should be able to create a profile and add personal information. Order information: Couriers should know the delivery address, order contents, and customer phone number. By addressing these factors, restaurants can make informed decisions.

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POS Systems Training Front of House Information 179

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. A customer will complain, the expo line will get backed up, a server may fall and drop an order. Set goals for your staff.

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Budgeting Server Front of House Back of House 166

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. From there, an API connects to your front-and-back-of-house to communicate the order. A robust KDS that includes features like: ?

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

DECEMBER 4, 2020

Collect bank information from employees during the onboarding process and deposit payments directly into their accounts on payday. You’ll need to collect a variety of information from your staff to run payroll properly. Ask them for: Personal contact information , including a legal name and address.

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Scheduling Server Information Accounting 148

LimeTray

FEBRUARY 17, 2025

Features like Kitchen Display Systems (KDS) strengthen communication between front-of-house and kitchen staff, minimizing delays and reducing errors. Unlike traditional POS systems, which primarily handle transactions, these modern systems integrate both front-of-house and kitchen operations.

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POS Systems Front of House Kitchen Operations Communication 52

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

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Scheduling Server Communication Information 167

Modern Restaurant Management

APRIL 29, 2021

He used his restaurant's Facebook business page to recruit fans who already understand and appreciate his brand, posted information on his website and at the register. Our servers have the capacity to serve a significantly increased number of guests. He got creative on how to source employees.

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Scheduling Training Server Pricing 221

LimeTray

FEBRUARY 9, 2025

Order Management Picture a busy night at your restaurant, with servers running around and orders flying init’s easy for things to get lost in the shuffle. This cuts down on confusion, speeds up order fulfillment, and improves communication between front-of-house and back-of-house staff.

Pricing 52

Pricing POS Systems Server Scheduling 52

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

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Server Front of House Back of House Marketing 107

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

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Server Training Front of House Back of House 144

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. The power of an integrated POS. All of this (and more!) Partender.

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POS Systems Scheduling Sanitation Back of House 148

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

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Scheduling Server Front of House Back of House 148

LimeTray

JANUARY 9, 2025

Order Management Restaurant POS systems handle orders in a timely manner, integrating directly with the kitchen and front-of-house teams. For example, a popular chain like Shake Shack implemented mPOS at their locations, allowing servers to take payments right at the table. Explore how this can upgrade your businessread here !

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POS Systems Front of House Information Demo 52

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. Cloud-based Operations . Online Payments .

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POS Systems Server Information Front of House 98

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. Because our original space was a chef’s counter, so we were cooking in front of the guests. It was half back-of-house, half front-of-house. And it all started with too much partying.

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Front of House Events Catering Back of House 126

7 Shifts

OCTOBER 1, 2024

Clear descriptions and appealing photos help customers make informed choices and anticipate the flavors and presentation of their meals. Consider including photos, descriptions, and dietary information to further enhance the menu. Clear communication between front-of-house and back-of-house staff is also vital for efficient service.

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Scheduling Reservations Communication Training 158

EATER

FEBRUARY 18, 2021

Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. Seeing the effects of COVID informed his decision not to return to indoor restaurant work. We wanted to protect our front-of-house staff.”. We didn’t want a huge crowd,” she says. “We

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Front of House Server Catering Scheduling 111

7 Shifts

FEBRUARY 7, 2024

It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Use order information with inventory management software for smarter purchasing. Point of sale (POS) terminals The point of sale (POS) terminal is the brain of your restaurant. All of this (and more!)

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POS Systems Scheduling Front of House Accounting 125

EATER

JULY 21, 2022

The minimalist menu trend replaced the descriptions and information that may have previously accompanied the names of dishes — details like preparation — with austere, spartan lines that are simply lists of ingredients. But just as that information once did, the minimalist menu is disappearing.

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Information Front of House Server Communication 103

Modern Restaurant Management

JANUARY 8, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. Robot servers, QR-Code Ordering and Even More Tech!: "2023 has still been less predictable than we would have hoped for.

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Pricing Catering Training Marketing 215

Modern Restaurant Management

AUGUST 5, 2020

For more information on eligibility, complete contest details and the official contest rules, restaurants should contact their General Mills Foodservice representative, call 1.800.215.6120 or visit www.NeighborhoodtoNation.com. As an example, guests no longer have to get a server’s attention to place an order or wait for the check.

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Server Marketing Bookkeeping Document 210

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. – Tim McLaughlin, Founder & CEO, GoTab. "We

Pricing 197

Pricing POS Systems Front of House Marketing 197

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Office setting, front of house, or back of house? Keep it clean, comfortable, and professional.

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Front of House Server Back of House Bookkeeping 52