Modern Restaurant Management

JUNE 29, 2020

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Here's some of their advice. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

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Sanitation Front of House Server Scheduling 215

7 Shifts

FEBRUARY 13, 2023

Your current tip out model can simply be expanded to include the entire house, rather than just the front of house. If we didn't have a service charge, someone in the restaurant would be making $12/hr while someone else was making $40.

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Training Front of House Server Scheduling 156

7 Shifts

JUNE 11, 2021

The traditional back-of-house and front-of-house roles are a relic of the past. Larger organizations with multiple locations have positions in different departments that require all kinds of skills sets such as operations, HR, and more. Servers have become sanitation experts. Chefs have had to become food packing experts.

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Modern Restaurant Management

SEPTEMBER 29, 2020

From digital menus to contactless payment options, restaurants today are flocking to front-of-house touchless technologies to keep customers safe and coming back. But, behind the door marked “Employees Only,” there are several common coronavirus risk factors that many restaurants aren’t yet addressing.

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Hotel Business

JANUARY 5, 2023

Angela Muschek promoted to corporate director, HR. Introducing a new corporate HR manager position to further assist with evolving HR operations and recruiting needs. “We Regina Pruitt hired as VP, finance. Jennifer Jost promoted to VP, marketing. Karl DeHaven promoted to VP, revenue. New operational roles.

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Front of House Back of House Guest Services Training 59

7 Shifts

JANUARY 31, 2024

Human resources Beyond your normal staff management efforts like employee engagement and scheduling, you'll likely have to take on some more tactical duties that HR would typically handle in larger restaurants (or the owner in smaller ones). Operations This is the catch-all of all restaurant manager responsibilities.

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Scheduling Front of House Training Customer Service 158

Hotel Owner

APRIL 18, 2024

Notable additions to the leadership team at Art’otel London Hoxton include Christian Masters as hotel manager, Michael Emanuel as director of sales, Ryan Matheson as head chef,Mariano Camerlingo, Food and Beverage director and Sirio Sini as Front of House manager.

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Synergy Suite

MARCH 20, 2024

Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?

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Front of House Back of House Server Customer Service 52

Synergy Suite

NOVEMBER 1, 2024

BOH operations encompass everything from food preparation to staff coordination, ensuring the kitchen runs smoothly while supporting the front-of-house (FOH) staff. The house team ensures that dishes come out correctly and that dirty dishes are promptly cleaned, all while following strict health protocols.

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SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. However, as front of house operatives, reservation agents should also be willing to assist guests with other queries. Front of house manager. Table of contents. Reservation agent.

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OpenTable

MARCH 1, 2023

Office setting, front of house, or back of house? Bookkeepers, communications people, HR professionals, and others work in this space. Front of House People interviewing for front-of-house roles know they will be representing the restaurant and iterating with guests. Keep it simple.

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Front of House Server Back of House Bookkeeping 52

Les Roches

AUGUST 16, 2022

This typically includes handling day-to-day responsibilities like staffing, building maintenance, payroll, housekeeping, front of house and marketing. Typical responsibilities outsourced to a hotel management company include: Recruiting new staff, handling payroll, HR systems and processes.

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Front of House Maintenance Housekeeping Facility Management 52

7 Shifts

DECEMBER 4, 2020

Look into legal guides and consult a payroll specialist (lawyer, accountant, HR specialist, or another business owner) to make sure you understand your responsibilities. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders. Restaurant payroll guide to calculating payments ??

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Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. In the front of house, we are seeing more kiosk adoption. Guests will demand a personalized journey when food is delivered to their door.

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Marketing Catering Customer Service Front of House 215

7 Shifts

JANUARY 23, 2024

And finally, either work closely with your HR department to ensure you're not breaking any labor laws, or read up on the laws in your area to ensure you remain compliant. This could be Front of House, Back of House, Management, or any other departments that fit your restaurant.

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EATER

MARCH 2, 2022

Everyone at Dame starts at $15/hr, plus an equal share of the tip pool (owners excluded) that works out to take-home earnings between $30 to $40 an hour. We don’t have the front-of-house disparity that we’ve both experienced at other restaurants,” says Howard. Labor costs: $7.97. This is where having a small restaurant helps.

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Hotel Owner

FEBRUARY 16, 2024

Alongside the highly skilled chefs and front-of-house teams, there are those in management positions working with those who bring a unique expertise.

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Front of House Marketing 52

EATER

DECEMBER 21, 2020

Chang notes, in the lived-in clarity of black text, that “the ensuing report to HR nearly got me deported from Australia.”) Dave was always quick to remind those of us who made up the front-of-house team of our general lack of expertise. Chang claims, and so the reader experiences, an absence of memory.

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7 Shifts

JANUARY 31, 2024

Human resources Beyond your normal staff management efforts like employee engagement and scheduling, you'll likely have to take on some more tactical duties that HR would typically handle in larger restaurants (or the owner in smaller ones). Operations This is the catch-all of all restaurant manager responsibilities.

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Scheduling Front of House Training Customer Service 78

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

JANUARY 8, 2024

. – Lars Kristiansen , VP Food and Beverage of Oasis Marinas Next year, although getting better, I anticipate continued labor shortages to persist, impacting management, the kitchen and front of house. – Matt Luckey, opsi co-founder A destination rich with diverse culinary encounters brings many dining trends.

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Pricing Catering Training Marketing 215

7 Shifts

JANUARY 23, 2024

And finally, either work closely with your HR department to ensure you're not breaking any labor laws, or read up on the laws in your area to ensure you remain compliant. This could be Front of House, Back of House, Management, or any other departments that fit your restaurant.

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Scheduling Server Communication Information 78

Xotels Hotel Revenue Management

JULY 10, 2020

Of course the HR manager, DOS or GM can have a great philosophical discussion about yield management and business vision. Still, it will not tell you if the person in front of you has the right experience and skills (read more: many revenue managers lack basic skills ). Complexity.

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Front Desk Operations Accounting Budgeting Front of House 52

7 Shifts

MAY 15, 2023

Look into legal guides and consult a payroll specialist (lawyer, accountant, HR specialist, or another business owner) to make sure you understand your responsibilities. This constitutes most front-of-house restaurant employees such as servers, runners, hosts, and bartenders. What can 7shifts do for you?

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Scheduling Document Information Server 78

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Regularly train your management and HR staff on labor laws and regulations to ensure compliance.

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Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

OCTOBER 25, 2023

Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. Working in a restaurant is a marathon, not a sprint. To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health.

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EATER

OCTOBER 25, 2024

Forced to enter quite literally through the back-alley door, Estela serves as guide into this bustling world of hierarchical division — front of house versus back of house, worker versus manager, American versus foreign-born. But overall it was a traumatic experience for me. Very busy, very loud, and super aggressive.

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Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic. Interviews with potential employees are being scheduled, but no-shows are the norm.

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EATER

NOVEMBER 16, 2020

Amanda Kludt: I don’t think we talk enough about parenthood on this show or in general, when it comes to restaurants, and we definitely don’t talk at all about pregnancy both in terms of what it means to be pregnant in such a physical role, but also discrimination people face where they’re working in front of house or back of house while pregnant.

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EATER

JULY 6, 2022

Leadership gathered the remaining staff at lunchtime to process what had just happened; during the meeting, the HR director played a singing bowl, and Peggy Dulany, Stone Barns co-founder and chair of the board, burned sage. Some came out crying. Of an office team of 17, six were laid off.

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Modern Restaurant Management

AUGUST 28, 2020

” Karyn Tomlinson, who graduated from Le Cordon Bleu in France, and on her first day on the job was told to go to the front of house for service. Our love for all things HR and workforce management is matched only by our people-centered culture,” said Ain.

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EATER

MAY 29, 2020

I brought in, we have about 22 front of house and back of house managers across the group in Chicago. Then I called our HR team, I said, “Why can’t I email the whole company?” That’s because I was basically convinced that we weren’t going to avoid all of this and that there was no way to operate a restaurant amidst it.

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EATER

JULY 6, 2022

A former front-of-house employee who left in 2020 says, “The goal is for us all to go out and take what we’ve learned and do great things, but what are we learning? HR and David Barber, who don’t know [the chef], they’re gonna help me,” he recalls thinking. “I Cole Wilson/Bloomberg via Getty Images.

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