eHotelier
OCTOBER 19, 2023
Integrating the two technologies allows in-room guests to make requests through SABA Hospitality’s interactive guest services platform, and for those requests to be automatically forwarded to the relevant resolver department Hotel services, amenities, maintenance, as well as Housekeeping requests, now no longer require intervention from front-of-house (..)
Hotel Owner
NOVEMBER 8, 2024
This means that apprentices can now rotate between departments in order to gain experience in roles like bar work, dining, housekeeping, and guest services. Certain roles remain particularly hard to fill, such as skilled chefs, front-of-house waitstaff, housekeeping, and management.
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7 Shifts
JANUARY 5, 2022
Leanna Rennie, Manager of Guest Service at Taste Restaurant Group. 7shifts' integrations span from the front-of-house to the back-office, ensuring scheduling goes hand-in-hand with your preferred technology. With the addition of 7shifts' Engage, we have gained valuable insights into our operations we never had before.
Alice Platform
SEPTEMBER 7, 2022
After several years of supporting hoteliers with our front of house Guest Services solution, we repeatedly received the same feedback from customers: hoteliers need simple, streamlined task management technology for their housekeeping teams.
Service that Sells
MARCH 4, 2024
Their team’s contributions often seem to go unnoticed because, from their view in the back, they rarely see or interact directly with the guests. Training to Promote Guest Service Your training program should also stress that good service isn’t just the front-of-house team’s responsibility.
SiteMinder
OCTOBER 11, 2022
The front office department can also be referred to as the reception, front of house, or front desk. Of all the various hotel departments, this is the one that interacts the most with guests. Job titles and roles within the front of house department vary depending on the size and type of hotel.
Hotel Business
NOVEMBER 12, 2024
Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.” The post HotelKey, Virdee form partnership appeared first on hotelbusiness.com.
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