This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
As the first and last point of contact for guests, a hostess sets the tone for every diner’s experience. Whether it’s managing reservations, coordinating with servers, or handling situations with grace, a skilled hostess brings a mix of warmth, professionalism, and operational expertise to the table. What did you do?
In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Be attentive to your guests’ needs. Yes, ordering and payment is important.
Welcome to the world of front of house (FOH) in the restaurant industry! Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. What is FOH (Front of House) in a Restaurant?
What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These businesses have a reputation for offering exceptional service and the ultimate guest experience.
The interface is easy to use and allows the guest to complete the entire payment process in 60 seconds or less, without the server’s involvement. This eliminates the need for the guest and server to transfer paper, pens, or credit cards and maintains a safe environment for the restaurant and its patrons.
It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guestsatisfaction and service quality.
It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. The goal is to maximise the profitability and efficiency of hotels while maintaining a high level of guestsatisfaction and service quality.
TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. The companies will launch a two-way integration.
We organize all of the trending information in your field so you don't have to. Join 11,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content