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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Major tasks of front-office staff: Handling Guest accounts Ensuring guest satisfaction Handling in-house communication Create guest database Sell a service  What are the Common Challenges Hotel Front Desk Operations Face? Front desk staff have to deal with demanding requests and impatient attitudes.

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What to Look for in Hotel Management Software – A Complete Guide for Hoteliers

Hotelogix

Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software? Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights.

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What is a hotel property management system (PMS)?

MEWS

Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. Typically, this software oversees financial transactions and bookings, although some hoteliers also use it to manage human resources and housekeeping. What is a PMS in a hotel?

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

Even relatively small hotels make use of high-quality front desk software. Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

The post What Are the 5 Front Desk Software Modules Used in Hotels appeared first on Hotelogix.

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Study: Staffing crisis top challenge facing accommodation industry

Hotel Business

A portion of the businesses also stated that they were making operational changes to cope17% were introducing more self-service options, 13% were reducing housekeeping levels and 12% were lowering their front desk operating hours.

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Think Simplicity and Cloudbeds Announce a Partnership

Lodging Magazine

BONITA SPRINGS, Florida—Think Simplicity announced a partnership with Cloudbeds; the partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system.