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Hospitality training: Courses and programs for hotels

SiteMinder

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To educate employees on health and safety standards, emergency procedures, and regulatory compliance to ensure a safe environment for guests and staff.

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Lesser-known roles: how to become a hotel inspector

Les Roches

This includes evaluating the efficiency and friendliness of front desk operations, housekeeping, room service and other guest-facing departments. In addition to these day-to-day operations, they may also review the effectiveness of staff training programs and customer complaint protocols.