Hotelogix

OCTOBER 30, 2024

Front desk is responsible not only for handling the transactions between the hotel and the guests but also in creating an experience that guests will remember fondly. Thus, it is vital to take a closer look into the role of the front desk, identify major challenges faced by them and suggest proper strategies.

Front Desk Operations 162

Front Desk Operations Guest Satisfaction Maintenance Training 162

SiteMinder

OCTOBER 1, 2024

Here are a few concrete examples of how automation can transform your hotel’s operations: Automated check-in and mobile key access : Implementing self-service kiosks or mobile check-in systems allows guests to skip long wait times at the front desk.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

SiteMinder

SEPTEMBER 10, 2023

It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. On the expenditure side, list all fixed and variable costs.

Budgeting 59

Budgeting Maintenance Front Desk Operations Document 59

Revenue Hub

MAY 18, 2023

Implementing cost-saving measures: Based on the analysis, cost-saving measures are implemented in the areas where costs can be reduced without affecting the quality of service. For example, you can provide a bonus to front desk staff for every room upgrade they sell, or a percentage of the extra revenue generated by the upsell.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

SEPTEMBER 16, 2024

They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards. Evaluating service quality Inspectors assess the effectiveness of and support provided by hotel staff. This will also provide you with first-hand knowledge of different types of hotel services.

Guest Satisfaction 52

Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry? What is the tourism industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

AUGUST 4, 2024

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments. The more you build these skills, the higher the hotel manager compensation package you can aim for.

Front Desk Operations 52

Front Desk Operations Hospitality Management Guest Satisfaction Budgeting 52