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Strategies to enhance Front Desk Operations in a Hotel

Hotelogix

Thus, it is vital to take a closer look into the role of the front desk, identify major challenges faced by them and suggest proper strategies. Front desk is the area that guests visit for checking in to the hotel and checking out. Front desk staff have to deal with demanding requests and impatient attitudes.

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Hotel automation: Implementation guide for the future

SiteMinder

Staff: From an operational standpoint, hotel automation helps reduce costs by minimising manual tasks, eliminating errors, and optimising resource allocation. For example, automating room availability updates, housekeeping schedules, and maintenance requests ensures efficiency, leading to better staff management and faster service.

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Hotel budget: Steps in the budgeting process for hotels

SiteMinder

It enables you to establish revenue benchmarks, control operational expenditures , allocate resources judiciously, and prepare for contingencies such as economic downturns or unexpected maintenance issues. Steps in the hotel budgeting process The budgeting process is a systematic approach that requires careful planning and execution.

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10 Effective Cost-Saving Strategies for Hotels

Revenue Hub

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience. Going Green Green initiatives at hotels not only have environmental benefits but can also lead to long-term cost savings.

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Lesser-known roles: how to become a hotel inspector

Les Roches

Conducting thorough inspections Hotel inspectors perform detailed examinations of hotel areas, including guest rooms, common areas, kitchens, dining facilities, recreational areas and back-of-house operations. They look for cleanliness, safety and maintenance issues, ensuring all aspects of the hotel meet established standards.

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Aiming for the top: Hotel manager salary and benefits

Les Roches

They must oversee all aspects of guest interactions, from reservations and check-in to room service and concierge assistance Staff management: responsible for hiring, training and supervising staff members across various departments.

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Diverse careers in hospitality and tourism: match your talents

Les Roches

Some of the common back-of-house positions you may find include: Food and beverage manager Chef Sous chef Line cook Pastry chef Purchasing manager Housekeeping staff Facilities manager Maintenance technician Sales and marketing Finance and revenue management What skills are required for back-of-house roles?