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Hotel Theft and Pilferage: Key Prevention Tactics

Hotelogix

Housekeeping , front desk cash handling, and inventory mismanagement can all contribute to significant revenue leaks. Guest theft, such as taking towels or toiletries, exists but is a smaller concern compared to organized pilferage at the front desk or among housekeeping staff.

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What to Look for in Hotel Management Software – A Complete Guide for Hoteliers

Hotelogix

Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights.

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What is a hotel property management system (PMS)?

MEWS

Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. Typically, this software oversees financial transactions and bookings, although some hoteliers also use it to manage human resources and housekeeping.

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Study: Staffing crisis top challenge facing accommodation industry

Hotel Business

A portion of the businesses also stated that they were making operational changes to cope17% were introducing more self-service options, 13% were reducing housekeeping levels and 12% were lowering their front desk operating hours. Front desk clerks (14%) came after, followed by maintenance/janitorial Staff (13%).

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Slow Tourism: A New Era in Guest Experiences

Hotelogix

As part of modern Hotel Solutions, this technology automates routine tasks like front desk operations, housekeeping, and guest check-ins. This is where Hotelogix’s Cloud-Based Property Management System becomes invaluable.

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What Are the 5 Front Desk Software Modules Used in Hotels

Hotelogix

Front Desk Operations The actual front desk operations module is the core of most systems, and it should offer a robust number of features, including those noted below. Housekeeping Module Housekeeping is one of the most important elements of hotel management, and you can’t afford to get it wrong.

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Hotel reservations manager: Job description and responsibilities

SiteMinder

While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process. They manage reservations, ensure room availability is up to date, and support front desk operations, playing a critical role in guest satisfaction and hotel profitability.