Hotel Business

DECEMBER 12, 2023

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

Front Desk Operations 95

Front Desk Operations Property Management Customer Service Reservations 95

Revenue Hub

JUNE 20, 2024

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Operators can take a proactive stance using modern property-management systems (PMS) and do just that. The hotel PMS has evolved to facilitate guest stays and delight travelers wherever possible.

Front Desk Operations 109

Front Desk Operations Communication Information Accounting 109

Lodging Magazine

DECEMBER 14, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management.

Front Desk Operations 65

Front Desk Operations Reservations Property Management Magazine 65

eZee Absolute

JANUARY 23, 2025

Lets be honest: choosing the best hotel PMS (Property Management System) is like picking a soulmate. You need someone reliable, adaptable, and who understands your unique quirks (were talking about your hotel, of course!). Multi-Property Management: The Boss of Multiple Hotels Have more than one hotel?

Housekeeping 52

Housekeeping Reservations Front Desk Operations Property Management 52

Hotel Business

MAY 16, 2023

Hotel Business caught up with Amanda Williams, senior product specialist, Solonis , to talk PMS systems and revenue. One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. First, let’s look at reporting.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

Hotel Business

NOVEMBER 12, 2024

Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.”

Front Desk Operations 59

Front Desk Operations Front of House Property Management Guest Services 59

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Hotel Business

MAY 3, 2023

We were pleased to welcome media influencer Glenn Haussman as co-moderator for the discussion, which touched on hotel staffing challenges, the place and purpose of new technology, how hospitality is evolving to overcome these disruptions, and more. When I became president of Red Roof, I started to visit each of our properties,” he said.

Front Desk Operations 105

Front Desk Operations Presentation Training Scheduling 105

SiteMinder

OCTOBER 1, 2024

What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. This includes automating guest check-ins, housekeeping schedules, inventory management, and communication with guests through automated messaging platforms.

Front Desk Operations 52

Front Desk Operations Housekeeping Maintenance Scheduling 52

Hotel Business

NOVEMBER 10, 2022

The partnership will provide joint customers with the ability to leverage Cloudbeds’ property management software (PMS) and Think Simplicity’s full-service cloud communications system seamlessly. By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category.

Front Desk Operations 52

Front Desk Operations Housekeeping Communication Accounting 52

eZee Absolute

JULY 15, 2024

The peak seasons during these festivals present both an opportunity and a challenge for local businesses, particularly hotels. The influx of visitors can significantly boost business, but managing such a large number of guests is a huge challenge. Hotel Royal Bengal , a popular hotel in Shantiniketan, faced this exact problem.

Front Desk Operations 52

Front Desk Operations POS Systems Reservations Housekeeping 52

eZee Absolute

NOVEMBER 16, 2022

To add to the disappointment, when you enter the hotel for check-in you found a scenario like this: Two reception counters, handling four queues of guests. A hotel staff member is assisting them with their check-ins on a digital pad. Now imagine, if this hotel had a self-check-in kiosk. What Is a Hotel Self-Service Kiosk?

Front Desk Operations 52

Front Desk Operations Guest Satisfaction Blog Book 52

SiteMinder

OCTOBER 11, 2022

Technology in the hotel industry continues to advance at a rapid pace and hotel property management software (PMS) remains essential for hoteliers looking to improve how they run their business. The key to reaping the benefits of an effective hotel management software system is to select the right one for your property.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

eZee Absolute

SEPTEMBER 26, 2024

No-shows are a recurring challenge in the hospitality industry, but with the right strategies, hotels and resorts can minimize their impact and maximize revenue. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects.

Guest Satisfaction 52

Guest Satisfaction Book Communication Front Desk Operations 52

Les Roches

JULY 9, 2024

How do I start a career in hotels? That means a career in hotel management can open doors to a host of exciting opportunities and experiences. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Les Roches

AUGUST 10, 2023

It includes hotels, bars, restaurants, resort management , theme parks and cruise ships. What are front-of-house positions? What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Hotelogix

FEBRUARY 27, 2025

Introduction: The Hotelier’s Dilemma Imagine this: It’s the busiest night of the year at your hotel. The lobby is buzzing, the phones won’t stop ringing, and your front desk staff is drowning in last-minute check-ins and guest complaints. Manual processes lead to costly errors.

Housekeeping 100

Housekeeping Guest Satisfaction Front Desk Operations Pricing 100

Hotelogix

FEBRUARY 5, 2025

Are you tired of long check-in queues and security concerns at your hotel? In the current fast-moving environment, hotels encounter a twofold challenge: delivering quick, smooth check-ins alongside maintaining excellent security. Get ready, as we are about to embark on an exciting adventure through the realm of hotel ID scanners! 

Front Desk Operations 100

Front Desk Operations Demo Property Management Document 100