MEWS

MARCH 21, 2023

Your front desk operations can without a doubt be improved by automated hotel check-in. Because a seamless check-in process is at the heart of guest satisfaction as it is the first chance your hotel must make a positive first impression on your guests.

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Hospitality Net

OCTOBER 8, 2024

Mews, the industry-leading hospitality cloud, has released the Mews Terminal S2 to further transform hotel businesses across food and beverage (F&B) and front desk operations.

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Front Desk Operations 96

Hotelogix

OCTOBER 30, 2024

The check-in process is the first interaction a guest has with your hotel. Here are seven strategies to help speed up and improve your hotel’s check-in process. This technology reduces lines at the front desk, as guests can simply pick up their room key or use a digital key on their phone.

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Lodging Magazine

NOVEMBER 10, 2022

Hoteliers are looking for communication systems that allow them to streamline front desk operations and customer satisfaction while doing more with fewer personnel. By integrating with the PMS solution, Think Simplicity gains exposure to the independent brand hotel category. Cloudbeds’ customers will have […].

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Front Desk Operations Communication Property Management Magazine 111

SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures. For hotel owners, the value of this role goes beyond daily operations.

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Hotelogix

NOVEMBER 10, 2023

It wasn’t too long ago that hotels utilized manual systems to operate. Even relatively small hotels make use of high-quality front desk software. These tools help make it far easier to properly manage all aspects of a hotel. Point-of-Sale Module Hotels will often have multiple points of sale.

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Revenue Hub

JUNE 20, 2024

Guests shop for hotel stays, peruse reviews, secure a booking, attend their stay and depart with a review in mind. Instead of responding too little, too late, hotels can automatically be informed of new reviews as they appear and react in real time. Hospitality has traditionally been a reactive service model.

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Hotelogix

MAY 16, 2024

This can be daunting, but leveraging the right technology can transform your hotel into a streamlined, guest-centric, and profitable establishment. Top 5 Tips on How to Improve Efficiency in Hotels  1. It centralizes your operations and allows you to access critical data and execute tasks anywhere, anytime, and on any device.

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Book Front Desk Operations Reservations Property Management 130

Hotel Business

DECEMBER 12, 2023

Stayntouch , a cloud hotel property management systems (PMS) company, has secured $48 million in financing in a strategic growth equity investment led by Sixth Street Growth , the technology growth investing arm of Sixth Street. In October 2022, the company launched Stayntouch 2.0,

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Front Desk Operations Property Management Customer Service Reservations 95

Lodging Magazine

DECEMBER 14, 2023

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotel operations and connects front and back office functions, including reservations, front desk operations, payments, revenue management and reporting, and multi-property management.

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Front Desk Operations Reservations Property Management Magazine 64

Revenue Hub

MAY 18, 2023

NB: This is an article from Xotels Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? What is Cost Control in a Hotel? Establishing benchmarks: Allows you to compare results vs. other similar hotels.

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Hotelogix

JANUARY 19, 2023

The post What Are the 5 Front Desk Software Modules Used in Hotels appeared first on Hotelogix.

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eZee Absolute

JANUARY 23, 2025

Lets be honest: choosing the best hotel PMS (Property Management System) is like picking a soulmate. You need someone reliable, adaptable, and who understands your unique quirks (were talking about your hotel, of course!). Multi-Property Management: The Boss of Multiple Hotels Have more than one hotel?

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Housekeeping Reservations Front Desk Operations Property Management 52

Hotel Business

OCTOBER 9, 2024

Mews has released the Mews Terminal S2 to further transform hotel businesses across food and beverage (F&B) and front-desk operations. Guests are served faster, staff make fewer mistakes and hotels can work more efficiently and securely.”

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Hotel Business

MAY 3, 2023

We were pleased to welcome media influencer Glenn Haussman as co-moderator for the discussion, which touched on hotel staffing challenges, the place and purpose of new technology, how hospitality is evolving to overcome these disruptions, and more. One said that hotels need to focus on new sources for workers, starting with universities. “I

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Front Desk Operations Presentation Training Scheduling 105

Hotelogix

JANUARY 19, 2023

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Hotel Business

NOVEMBER 12, 2024

Virdee, a self-service technology and check-in automation company, has formed a strategic partnership with the cloud-based hotel property management system HotelKey to offer an integrated solution that “enhances guest and staff experiences at hotels.”

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SiteMinder

OCTOBER 1, 2024

What is hotel automation? Hotel automation is the use of technology to perform routine tasks and manage operations in a hotel with minimal human intervention. Automation helps hotels operate more smoothly and allows staff to focus on high-value tasks, improving both operational efficiency and the guest experience.

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Hotel Business

MAY 16, 2023

Hotel Business caught up with Amanda Williams, senior product specialist, Solonis , to talk PMS systems and revenue. If your hotel is still relying on a system like this, you’re likely running into limitations in your daily workflows and how you serve guests. First, let’s look at reporting.

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Front Desk Operations Property Management Book Accounting 96

eZee Absolute

JULY 15, 2024

The peak seasons during these festivals present both an opportunity and a challenge for local businesses, particularly hotels. Hotel Royal Bengal , a popular hotel in Shantiniketan, faced this exact problem. Fortunately, the right technology came to their rescue, paving the way for smooth and seamless operations.

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Hotel Business

NOVEMBER 10, 2022

By integrating with the PMS solution, Think Simplicity gains exposure to a broader independent brand hotel category. The integration of the hotel phone system and a PMS is a necessity for streamlining operations, easing front desk workflow tasks, retaining client data and providing accurate call records,” said Alexander J.

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SiteMinder

SEPTEMBER 10, 2023

What is a hotel budget? A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets. Why is a hotel budget important?

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Metasphere

SEPTEMBER 4, 2023

A key player in this evolution is the adoption of mobile pre check-in services by hotels. Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Mobile pre check-in puts the power in the hands of guests, empowering them to customize their stay before even stepping foot in the hotel.

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eZee Absolute

NOVEMBER 16, 2022

To add to the disappointment, when you enter the hotel for check-in you found a scenario like this: Two reception counters, handling four queues of guests. A hotel staff member is assisting them with their check-ins on a digital pad. Now imagine, if this hotel had a self-check-in kiosk. What Is a Hotel Self-Service Kiosk?

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Front Desk Operations Guest Satisfaction Blog Book 52

Les Roches

JULY 5, 2024

How can I learn hotel management? 5th July, 2024 In this article The hotel and tourism industry is growing and is estimated to be worth more than $11,000 billion USD in 2029. What is hotel management?

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Les Roches

JULY 3, 2024

From reception to management: Hotel careers in Dubai 3rd July, 2024 In this article Dubai, with its glittering skyline, opulent resorts and rich culture, is a destination of hospitality excellence on the global stage. In this article, we will explore the range of hotel company careers in Dubai, from reception to management.

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Les Roches

JULY 9, 2024

How do I start a career in hotels? That means a career in hotel management can open doors to a host of exciting opportunities and experiences. That means a career in hotel management can open doors to a host of exciting opportunities and experiences.

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eZee Absolute

SEPTEMBER 26, 2024

No-shows are a recurring challenge in the hospitality industry, but with the right strategies, hotels and resorts can minimize their impact and maximize revenue. In this blog, we’ll explore the concept of no-shows in hotels, their impact on revenue and operations, and discuss effective policies to mitigate their effects.

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Les Roches

AUGUST 21, 2024

Insights into hotel management salary and requirements 21st August, 2024 In this article Different roles and their salaries What affects hotel management salaries Requirements to get hotel management roles Skills needed to succeed in hotel management With more than 1.3 Let’s explore the various hotel management careers.

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Les Roches

JUNE 26, 2024

What degree is best for hotel management? 26th June, 2024 In this article In the fast-paced world of hospitality, the role of a hotel manager is vital. They are responsible for ensuring smooth operations and delivering outstanding guest experiences.

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Les Roches

AUGUST 4, 2024

Aiming for the top: Hotel manager salary and benefits 4th August, 2024 In this article What does a hotel manager do? What does it take to become a hotel manager? What does a hotel manager do? But what exactly does it take to excel in this field and what salary expectations can aspiring hoteliers anticipate?

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SiteMinder

FEBRUARY 29, 2024

Table of contents Why hospitality training is important Hospitality training is important to any kind of hotel, large or small. Experienced hands and new staff alike can benefit from ongoing training, ensuring that your hotel outpaces the competition in the thing that matters most in hotel success: guest experience.

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Training Customer Service Communication Guest Satisfaction 52

Les Roches

SEPTEMBER 16, 2024

While hotels aim to surpass standards and build a loyal customer base, hotel inspectors work behind the scenes to support these efforts in all kinds of venues, from boutique hotels to major hotel chains. Join us as we look into this unusual hotel job and how to get started. trillion in 2023.

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Guest Satisfaction Maintenance Travel and Tourism Regulatory Compliance 52

SiteMinder

DECEMBER 20, 2023

What is a hotel business? A hotel business is simply an establishment that offers guests a place to stay. No matter which definition you use, the ultimate goal of all hotel businesses is the same: to attract more guests, fill more rooms, and maximise the value of every booking. Here’s a basic list to get you started.

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Les Roches

JULY 1, 2024

From concierge to CEO: hotel careers in UAE 1st July, 2024 In this article The United Arab Emirates (UAE) stands as a global hub for hospitality and tourism, attracting millions of visitors each year to its luxurious hotels, stunning resorts and world-renowned attractions. Why work in hotels in the UAE?

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Metasphere

JUNE 18, 2022

But walk into a hotel during peak hours and you typically will find a massive hotel check in desk and a long queue of guests waiting to be manually assisted by the front desk clerk. This brings the question, why are we still clinging on to it, and is it even possible to eliminate the hotel reception desk?

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Xotels Hotel Revenue Management

JULY 10, 2020

Covid-19 has exposed weaknesses both in hotels managing Revenue Management internally as well as the traditional outsourcing model and Revenue Management software providers. Nowadays, hotels need to be more resilient and agile than ever before. The question actually is, ‘why shouldn’t independent hotels outsource Revenue Management ?’.

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