Les Roches

JUNE 26, 2024

Let’s look at some of the most common available for aspiring hotel managers. Bachelor of business administration in hospitality management This degree type combines foundational business principles with specialized coursework in hospitality management.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52

Les Roches

AUGUST 21, 2024

Front office manager As the face of guest services, this professional plays a pivotal role in ensuring a seamless customer experience from check-in to departure. Front office managers look after the front desk operations, including reservations, guest inquiries and room assignments.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike. Developing and implementing strategic plans to achieve revenue targets and profitability goals.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 10, 2023

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. Hospitality management encompasses a wider range of services and sectors such as restaurants, tourism and event planning.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To train employees on the use of hotel management software, like SiteMinder, for improved efficiency and data management.

Training 52

Training Customer Service Communication Guest Satisfaction 52