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Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
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Efficient staffing: Staff is free to engage in other tasks around the property while maintaining full visibility and service levels surrounding check-in operations. The joint system allows the brand to manage front-deskoperations through remote staff via video call or through fully self-service, straight-to-room experiences for guests.
What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These types of positions are ideal if you enjoy meeting new people and working with the public every day.
At Xotels, we actually become an integral part of the hotel’s executive team and support them not only in revenue management and distribution but also on strategic decisions in other areas from marketing to frontdeskoperations. Business Development is in our DNA. Complexity.
Frontdeskoperations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. This will allow you to maximise the revenue generated per booking. Consider software that integrates with an online booking engine.
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