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To Tip or Not to Tip

Modern Restaurant Management

Even most servers don’t want to do away with tipping. If the server was exceptional, they received a tip of 15 percent or more. However, if service was below expectations or just bad, then the server would receive a tip between five and ten percent. To me, the tip has nothing to do with food. Most have backtracked.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

Leveraging the right tech stack remains essential to operators' peace-of-mind and ability to pivot effectively. With a growing number of technology providers entering the market in recent years, restaurant operators have also become more discerning as they manage already tight budgets. per hour difference. The biggest shift?

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Why You Must Change Your Approach to Loyalty by 2021 

Modern Restaurant Management

Companies should focus on offering convenient, safe ways of transacting; providing technologies for customers wanting to order their food for takeout ahead of time, or order and pay at table solutions for those keen to eat/drink in-house.

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MRM Franchise Feed: Opportunity is Barking and the Spirit of BBQ

Modern Restaurant Management

“Florida is an ideal market for us because there is an unmatched synergy between the sunshine state and our hometown of New Orleans, especially when it comes to tourism,” said David Mesa, Chief Development Officer for PJ’s Coffee of New Orleans. PJ's Hopes to Open 187 Locations Throughout Florida in Next 10 Years.

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MRM Franchise Feed: Bad Ass Gets Bigger and New Prototype for Bagel Boss

Modern Restaurant Management

. “When we saw the support team that Bad Ass Coffee CEO Scott Snyder has developed, from sales and marketing to franchise operations and support, it was more than impressive.” “I am thrilled to bring McAlister’s to more guests in more markets,” said co-CEO and owner of The Saxton Group, Adam G.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

In 2001, Bill was promoted to Vice President of Operations overseeing TSFR’s 60 Burger King restaurants; in 2003 he was promoted to Executive Vice President of Operations, Training & Development and Human Resources; in 2006, Bill was promoted to Chief Operating Officer adding the Del Taco brand to his responsibilities.