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These positions oversee specific departments within the hotel, ensuring smooth operations and high standards of service delivery. For instance, the front office manager is responsible for supervising front desk operations, managingguestservices, and coordinating with other departments to ensure guest satisfaction.
Students explore topics such as hospitality marketing, customer service, event management and strategicplanning. Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices.
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