SiteMinder

OCTOBER 11, 2022

Customer service is the main purpose of these roles, so the department must be designed in a way that allows for easy and comfortable customer interaction. As the main guest service department in a hotel, front office functions include: Answering phones. Greeting guests upon arrival. Checking guests in. IT manager.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

SiteMinder

OCTOBER 11, 2022

Day to day, the HR manager is in charge of ensuring that all workers rights regulations are adhered to and may be required to assist with negotiations between union leaders and management in the event of staff disputes. Revenue manager. A revenue manager’s job is to set hotel prices. Guest services hotel positions.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Les Roches

JULY 4, 2024

Executive online courses Certificate programs Longer courses that usually last between six months to a year and offer comprehensive education on various aspects of hotel operations and management. They cover a broad range of topics, including hotel administration, guest services, marketing and financial management.

Housekeeping 52

Housekeeping Scheduling Travel and Tourism Training 52

Les Roches

JUNE 26, 2024

Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices. Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40