Horizon Hospitality

DECEMBER 4, 2024

Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2 Train your staff to recognize regular patrons, greet them by name, and remember their preferences. . #3

Special Events 130

Special Events Reservations Server Training 130

Hotel Business

AUGUST 22, 2024

While Philadelphia led in the top 25 markets in event volume growth for July, Louisville doubled its year-over-year (YOY) event volume growth for the month, hitting 94.9%, according to data from Knowland. 41.1%): Reunion The post Knowland: Louisville nearly doubles event volume growth in July appeared first on hotelbusiness.com.

Events 94

Events Training Marketing 94

Modern Restaurant Management

NOVEMBER 12, 2024

Sadly, these events are only becoming more frequent; in 2023 alone, the U.S. With extreme weather events ranking as one of the most significant risks to businesses by the World Economic Forum , now marks a critical time for restaurant owners and operators to evaluate their preparedness strategies.

Training 186

Training Communication Information Events 186

Modern Restaurant Management

OCTOBER 17, 2024

Second, in the kitchen, training is a critical component of a safe workplace. Owners and operators should ensure team members are trained to safely use all equipment. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Training 167

Training Events Maintenance Document 167

Revenue Hub

MAY 15, 2024

Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Meeting and event booking sites have created a flood of leads, which can be overwhelming for those working in a sales role equipped and staffed for the era when leads came in by phone or website inquiry forms.

Events 104

Events Book Training Budgeting 104

Hospitality Magazine

OCTOBER 28, 2024

.” The venue is located just a minute’s walk from Chatswood train station and features different spaces for patrons including a range of different arrangements (bar seating, booths, and high tables) as well as a dedicated games zone and a mezzanine level that can be booked for private events.

Training 246

Training Magazine Book Events 246

Horizon Hospitality

JULY 24, 2024

Additionally, training sessions on how to use smartphones, tablets, and computers can empower seniors to stay in touch with family and friends through social media, video calls, and emails. Hangouts and Special Events Social connections are crucial for mental health.

Workshop 246

Workshop Special Events Events Book 246

Modern Restaurant Management

JULY 29, 2021

Training your staff in these techniques can also help if an event like this takes place. De-escalation training should be updated regularly and held yearly to ensure all staff know how to give the best customer service, even in a tough situation. Training of Professional Security Guards.

Training 212

Training Customer Service Events 212

Modern Restaurant Management

SEPTEMBER 28, 2020

Establish Training Programs in Detail. Your employee’s training directly impacts the quality of their services, as well as your customer’s experience. For this reason, it is crucial to take the time as a restaurant manager or owner to build and implement comprehensive training programs.

Competitive Analysis 221

Competitive Analysis Special Events Training Budgeting 221

Hospitality Net

AUGUST 12, 2024

Held in Bandar Seri Begawan, Brunei (5-6 August 2024) the two-day titled ‘Practical Approach to Strategy and Product Development’ event brought together officials responsible for rural tourism strategy and product development from National Tourism Authorities (NTAs) and National Tourism Organizations (NTOs) across the region.

Training 104

Training Events 104

Hospitality Magazine

AUGUST 12, 2024

The chef attended the event, but he skipped the legendary after party to get back to his young family. There’s the flip side of never being an elite athlete unless you train really f**king hard,” says Pynt. The cross-training program is going to be the backbone of how we move forward,” says the chef. “So The jury is out.

Training 246

Training Front of House Communication Magazine 246

InnQuest

APRIL 3, 2023

Accurate forecasting is another critical aspect of revenue management, allowing hotels to price confidently and prepare for high-demand seasons and special events. With real-time, automatic rate optimization, hotels can adjust rates dynamically in response to demand fluctuations, ensuring they are competitively priced.

Training 222

Training Property Management Special Events Guest Satisfaction 222

Hospitality Net

NOVEMBER 14, 2024

Cvent CONNECT Europe, one of the region’s largest meetings, events and hospitality technology conferences, hosted by Cvent, brought together thousands of industry professionals both in-person in London and online last week for three days of networking, education and hands-on technology training.

Events 105

Events Training 105

InnQuest

AUGUST 2, 2023

Employee Education and Training One of the most critical aspects of cybersecurity is ensuring that hotel staff are well-informed and trained. Incident Response and Disaster Recovery In the unfortunate event of a cyber-attack, having a well-defined incident response plan is essential. Key Cybersecurity Measures for Hotels A.

Hospitality Management 222

Hospitality Management Information Vendor Management Training 222

Modern Restaurant Management

FEBRUARY 23, 2021

I’ve thought a lot about the lessons he taught me during the challenges of the past year, as well as countless other times when world events have shaken the hospitality industry to its core. In the good times, this looks like rigorous training, a dedication to time-honored processes, and a focus on building your culture.

Training 180

Training Sanitation Events Customer Service 180

Hospitality Net

JANUARY 7, 2024

This effort includes the implementation of live chat support, monthly interactive live learning events, and on-demand tailored education offerings.

Training 92

Training Events 92

Hospitality Magazine

APRIL 17, 2024

You can also share five-minute training videos in a learning app followed by a quiz and a bunch of reminders about upcoming events and staff birthdays. Communication with the team There’s always been email, SMS, and WhatsApp, but now we can Zoom in people who can’t travel to a staff meeting or the management huddle on Monday morning.

Maintenance 264

Maintenance Information Communication Presentation 264

eHotelier

APRIL 16, 2024

As Fenway's Director of Sales, Hart will handle training and supervision of the sales and event planning team to generate and execute meeting business in the corporate, government, sports, and social market segments.

Training 130

Training Events Marketing 130

Horizon Hospitality

NOVEMBER 20, 2024

Investing in employees’ professional development by providing training in skills that could lead to promotions – or cross-training in different roles – demonstrates a commitment to employees’ long-term growth. Regularly scheduled group events can foster team cohesion.

Scheduling 130

Scheduling Training Communication Information 130

Modern Restaurant Management

MARCH 20, 2020

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. Firstly, hampered by a whopping 75 percent annual turnover rate according to The United States Bureau of Labor Statistics, owner/operators can have difficulty training a revolving door of new employees.

Server 216

Server Training Definition Information 216

InnQuest

SEPTEMBER 12, 2023

This involves recruiting, training, and retaining qualified staff, creating a positive work culture and offering opportunities for career growth. Some of these include: Staff Training and Turnover: One of the most significant challenges in hotel operations management is recruiting and retaining skilled and motivated staff.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Horizon Hospitality

DECEMBER 18, 2024

These programs offer a variety of health-supporting services, including: Fitness Classes: From gentle yoga and chair aerobics to more intensive classes like strength training and water aerobics, these classes boost both physical and mental health.

Document 130

Document Catering Training Information 130

eHotelier

APRIL 17, 2023

Waikiki Beach Marriott Resort & Spa is pleased to announce the appointment of three new team leaders – Jon Itoga as hotel manager, Tiare Tipoti as director of event management and Brittney Woods-Clark as director of training.

Training 130

Training Events 130

Modern Restaurant Management

JUNE 28, 2021

The city had closed off a number of streets for an event. The restaurant should have called all of the reservations and given them a heads up about the event and let them know where to park. Training, Training, Training … Making Current Staff and Managers Better. A totally avoidable disaster.

Server 186

Server Reservations Sanitation Training 186

eHotelier

APRIL 25, 2023

Ales will now lead on all operational aspects of the business, including business performance, development, staff training, reservations and events, all while delivering the exceptional service that Nobu is renowned for worldwide.

Reservations 130

Reservations Training Events 130

Hospitality Net

NOVEMBER 20, 2024

It has been interesting these last few years to see an increasing number of upscale hotel and resort spa managers reaching out for the same types of sales and hospitality excellence training that my company and others have offered for years for hotel room reservations, group/event sales, and front office/concierge.

Reservations 52

Reservations Training Concierge Events 52

Modern Restaurant Management

NOVEMBER 29, 2023

Responding to customer feedback on social media, offering personalized experiences and creating original events are all PR strategies for building an engaged customer base. Media training from PR pros will prepare you to conquer any interview. This delicate balance can be achieved by building relationships with customers.

Training 197

Training Communication Events Marketing 197

Modern Restaurant Management

MAY 8, 2020

Once you have created the plan, implementation and training is paramount. Social distancing and hand washing training should be provided regularly. Your business should be prepared to implement procedures in the event that an infected customer or employee enters your restaurant.

Training 224

Training Article Marketing Book 224

Hospitality Magazine

FEBRUARY 7, 2024

Ben Carroll Applejack Hospitality had a vibrant and eventful 2023. The Covid-19 closures forced many hospitality professionals to work in other industries and we are now working to close that knowledge gap through training and development initiatives with the new crop of staff members.

Magazine 246

Magazine Training Events 246

Modern Restaurant Management

MARCH 29, 2021

They don’t want to or need to hire new employees for a week-long event. Number Seven : Last but not least, make selection and training a priority. So, that one week they have overtime. You might have it from time to time if your sales will pay for it, which creates the efficiencies.

POS Systems 208

POS Systems Server Scheduling Training 208

Modern Restaurant Management

JUNE 23, 2021

It is not enough to simply have one on hand, in fact it’s vital that staff is trained on protocols in the event of a kitchen fire. Employee training should ensure that everyone in the kitchen knows how to use the fire extinguisher. Class K extinguishers are designed for use on fires involving cooking grease, oils or fats.

Maintenance 188

Maintenance Training Article Events 188

Hotelogix

NOVEMBER 11, 2023

As a trusted Cloud PMS partner to over thousands of hotels globally, we thought of compiling a list of hospitality-related talks given at various TEDX events. In this talk given by Bashar Wali at a TEDx event, he shares his insights learned while he travelled over 212503 miles and stayed in 167 different hotels over a span of one year.

Travel and Tourism 246

Travel and Tourism Magazine Events Training 246

Hospitality Magazine

APRIL 8, 2024

The announcement came at a Victorian tourism industry event last week, where GHG shared its plans to develop a portfolio of regional Victorian venues under support from Tourism Midwest Victoria. The first venue in the GHG portfolio is Babae at Hotel Vera in Ballarat which opened in January.

Training 130

Training Information Events 130

Modern Restaurant Management

MAY 24, 2022

Organize company events. Organize events like happy hour outings to celebrate work anniversaries, birthdays and other important milestones. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Build a network.

Front of House 208

Front of House Scheduling Back of House Communication 208

Hospitality Magazine

OCTOBER 1, 2024

Launched by Lyon-born Thierry Galichet 20 years ago and purchased by Shannon Kellam’s hospitality group BCN Events in 2015, Montrachet has often been touted as Brisbane’s best French restaurant. But things took a tumultuous turn for BCN Events when the group went into voluntary administration in May this year.

Events 130

Events Catering Training Magazine 130

Hotel Business

JULY 11, 2024

Las Vegas (+22.2%): National association, sports entertainment, technology, training/education and wedding St. The city ranked as the highest growth market in the top 25, averaging 8,297 sq. and 282 average attendees. Below is additional insight into the top industry drivers for these markets.

Training 109

Training Events Marketing Book 109

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. 200 online orders a month with one to two people.

Scheduling 221

Scheduling Training Server Pricing 221