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How Restaurants Can Personalize Customer Experience

Horizon Hospitality

By collecting and analyzing data from customer orders, reservation history, and feedback, restaurants can offer a more tailored experience. Special Events: Train staff to ask about special occasions when reservations are made, so that personal touches can be added, such as champagne for anniversaries and dessert for birthdays. #2

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Hotel reservations manager: Job description and responsibilities

SiteMinder

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?

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Hotel Demand Generators: Strategies to Attract More Guests

Revenue Hub

NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date Hotels need to understand and activate their key demand generators, those factors that attract travelers and convert interest into reservations. Events and Festivals Large-scale events (sports, concerts, cultural festivals) are major booking drivers.

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Holiday Diners Seek Out Unique Experiences

Modern Restaurant Management

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

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Tech Meets Tannins: The Role of AI in Modern Event Planning

Modern Restaurant Management

The event planning industry is experiencing a significant transformation. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

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What is Hotel No Show? How to Minimize No-Show Reservations

Hotelogix

A no-show in the hotel industry occurs when a guest makes a reservation but fails to show up or cancel their booking in advance. Booking Mistakes: Sometimes, guests might accidentally double-book or forget about their reservation. Seasonal Influences: Holidays and special events can impact travel plans.

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Michelin-star restaurant L’Enclume returns to Sydney

Hospitality Magazine

I believe we have tapped into the best way to make fine dining the show-stopping event it is intended to be. Reservations will be released shortly. We now have the advantage of a five-year relationship and we have every intention of upping the ante.