Les Roches

JULY 4, 2024

Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations. Event planning and coordination From weddings and conferences to corporate meetings and special occasions, events play a significant role in the hospitality industry.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JULY 5, 2024

Whether it’s orchestrating flawless events, exceeding guest expectations or leading teams to success, hotel managers have the opportunity to make a meaningful difference. Developing and implementing strategic plans to achieve revenue targets and profitability goals.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 21, 2024

Duties include strategic planning, financial management and ensuring adherence to brand standards while monitoring and maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

AUGUST 2, 2024

Attention to detail in room design, comfort and convenience also play a significant role in creating a memorable stay Innovative experiences: hotels that offer unique activities, such as curated city tours, exclusive events and cultural programs, set themselves apart.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Training Hospitality Management 52

Les Roches

JUNE 26, 2024

The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management. Students explore topics such as hospitality marketing, customer service, event management and strategic planning.

Guest Satisfaction 40

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 40

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Quality Menu Planning A well-planned menu can make your fast food business profitable. You have to consider some factors such as cost, customer preferences, and profitability before planning your menu.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52