InnQuest

OCTOBER 31, 2022

Unified Property Management System. A unifi ed property management system t hat helps automate everyday operations, streamline administrative functions, optimize online presence and manage communications at a hotel will play a key role in the overall success of a hotel business.

Property Management 221

Property Management Communication Book Information 221

SiteMinder

MARCH 25, 2025

A skilled reservations manager can directly influence your revenue by ensuring your rooms are always accurately represented across booking channels, minimising missed opportunities due to errors or delays. The reservations manager leads this department, ensuring smooth coordination with other teams like front office and housekeeping.

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Book a demonstration of our award-winning hotel management software here.

Reservations 136

Reservations Housekeeping Property Management Book 136

Hotelogix

MARCH 27, 2025

As hoteliers, you can integrate cultural elements into your offerings, such as hosting community events, arranging guided cultural tours, or partnering with local artisans to showcase their crafts. This is where Hotelogix’s Cloud-Based Property Management System becomes invaluable.

Travel and Tourism 100

Travel and Tourism Front Desk Operations Workshop Presentation 100

InnQuest

SEPTEMBER 13, 2022

Examples of automated hotel management system and motels include: Chatbots. Rate management. Automated housekeeping processes. In addition, chatbots can be useful for marketing purposes because of the huge amount of data they collect, and they allow hotels to promote special events and promotions directly to customers.

Housekeeping 130

Housekeeping Book Information Guest Satisfaction 130

Larry Mogelonsky

JUNE 10, 2024

(Article originally published on Hospitality Net here ) In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity.

Housekeeping 130

Housekeeping Scheduling Marketing Reservations 130

eZee Absolute

JANUARY 27, 2025

Use AI to track their past bookings and suggest tailored offers, such as room upgrades or access to Songkran-themed events based on their history. For example, AI could recognize a returning guest and offer them a Songkran Special Experience package that includes exclusive access to local events!

Book 52

Book Pricing Housekeeping Events 52

Hotel Business

JULY 6, 2023

Guests are able to easily request linens, housekeeping, room service and other amenities right from their TV. “As DISH Business’ technology connects TVs to the hotel’s back-end systems, including property management systems (PMS), allowing it to power convenient self-service actions.

Special Events 98

Special Events Download Guest Satisfaction Housekeeping 98

Revenue Hub

OCTOBER 14, 2022

Travelers are no longer willing to compromise on the guest experience – and thanks to modern property-management system (PMS) technology, they don’t have to. NB: This is an article from Maestro. Access to these capabilities may even be available through a hotel’s existing PMS – and if they are not, they should be.

Book 98

Book Housekeeping Communication Information 98

InnQuest

AUGUST 15, 2023

A hotel channel manager is a software tool used in the hospitality industry to manage and synchronize online distribution channels. Inventory Management: Next, a channel manager keeps track of the available inventory of rooms in the hotel’s Property Management System (PMS).

Reservations 130

Reservations Book Property Management Information 130

eZee Absolute

AUGUST 29, 2023

With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. One such software your property needs is a cloud-based Property Management System (PMS). The hospitality industry is ever-changing.

Housekeeping 91

Housekeeping Training Communication Guest Services 91

Revenue Hub

APRIL 25, 2023

NB: This is an article from Medallia However, not all properties are successfully achieving an uplift in bookings amidst these events, sparking a need for hotels to make a difference and take actions that will appeal to and win over this key segment of travelers.

Book 91

Book Housekeeping Events Article 91

Hotel Owner

APRIL 5, 2023

That was what led Meliá Hotels International to adopt the Oracle Hospitality OPERA Cloud Property Management (PMS) which utilises the Oracle Hospitality Integration Platform (OHIP) to easily and seamlessly connect complementary applications. Oracle’s technology has also given us the tools to upgrade our hotel app for our customers.

Housekeeping 97

Housekeeping Information Events Reservations 97

Hotel Business

MAY 16, 2023

One major issue some hoteliers face is that their property management systems only do the bare minimum and don’t support ongoing growth and scalability. For instance, some legacy property management systems don’t integrate well with third-party tools. How has that integration gone? That integration has gone well.

Front Desk Operations 96

Front Desk Operations Property Management Book Accounting 96

Hotel Business

OCTOBER 5, 2023

OTH’s Felsen agreed, stating that the ripples of the problem spread across each property, from housekeepers to dishwashers to front desk personnel. He said he would rather have a top manager in a “so-so” location, than a top location without strong property management.

Training 116

Training Housekeeping Scheduling Communication 116

SiteMinder

OCTOBER 11, 2022

Housekeeping department. The housekeeping department is in charge of cleaning all areas of the hotel. Hotel housekeeping jobs. The roles that make up the housekeeping department vary depending on the size of the hotel. Some job titles that often appear in hotel housekeeping departments include: Cleaning manager.

Front of House 59

Front of House Maintenance Housekeeping Back of House 59

Revenue Hub

FEBRUARY 15, 2023

NB: This is an article from BEONx , one of our Expert Partners It enables property managers to establish a range of rates in line with the features and services that a guest is willing to pay for. Attribute-based pricing is becoming an increasingly popular pricing model in the hotel industry.

Guest Satisfaction 98

Guest Satisfaction Pricing Book Reservations 98

SiteMinder

AUGUST 1, 2024

online advertising, social media, email marketing, partnerships, events) Marketing messages: What key messages will you communicate to your target audience? Offline marketing: How you will explore traditional marketing channels, such as brochures, partnerships with local businesses, and events.

Travel and Tourism 95

Travel and Tourism Competitive Analysis Pricing Budgeting 95

Hotel Business

NOVEMBER 15, 2022

Actabl , an integrated hotel operations, business intelligence and labor management solution, has completed a new two-way integration between its ALICE operations management platform and Maestro’s property management system (PMS).

Housekeeping 52

Housekeeping Reservations Information Communication 52

Les Roches

JULY 9, 2024

Understanding the different paths within hospitality The hospitality industry is huge and includes everything from hotels and resorts to restaurants, cruise lines and event management companies. A career in it offers diverse opportunities, including hotel management, customer service , event planning and tourism.

Housekeeping 52

Housekeeping Customer Service Front Desk Operations Events 52

Hotelogix

JANUARY 29, 2025

Integrated communication platforms ensure everyone’s on the same page, from housekeeping to the front desk. Here’s the scoop: Dynamic pricing strategies : AI-powered systems adjust rates in real-time based on demand, events, and competitor pricing, maximizing revenue per available room (RevPAR). Your room listens to you!

Concierge 145

Concierge Training Pricing Book 145

Hotel Business

SEPTEMBER 9, 2024

Unexpected and uncontrollable external events abound. Extreme weather events, such as hurricanes or severe snowstorms, can ground flights and strand travelers. Unexpected geopolitical shifts might lead to sudden changes in travel restrictions or entry requirements, catching both guests and hotels off guard.

Reservations 52

Reservations Book Events Presentation 52

InnQuest

SEPTEMBER 21, 2022

More than ever before, hotels should place a high premium on maintaining strict hygiene and housekeeping standards. An in-built channel manager (it can also be connected to other popular channel managers). In fact, 93% of guests expect hotels to outline their safety and hygiene measures. The Right Menu.

Communication 130

Communication Customer Service Book Guest Satisfaction 130

SiteMinder

SEPTEMBER 12, 2022

From a business perspective, the hospitality industry is traditionally divided into five major industry sectors: food and beverage, travel and tourism, lodging, recreation, and meetings and events. If travelling for work, the meetings and events sector may also be relevant. Meetings and events. Business events.

Travel and Tourism 94

Travel and Tourism Events Book Marketing 94

SiteMinder

SEPTEMBER 10, 2024

This is different from fixed costs, which remain stable regardless of guest numbers, such as staff salaries, property taxes, insurance and more. What is cost per occupied room in housekeeping? In housekeeping, cost per occupied room has a similar meaning as it does for a hotel generally.

Cost Reduction 52

Cost Reduction Housekeeping Guest Satisfaction Pricing 52

eZee Absolute

JULY 15, 2024

The town hosts several prominent festivals and events, such as Poush Mela in December and Basanta Utsav (Spring Festival) in March, which draw large crowds of visitors. The peak seasons during these festivals present both an opportunity and a challenge for local businesses, particularly hotels.

Front Desk Operations 52

Front Desk Operations POS Systems Reservations Housekeeping 52

Les Roches

AUGUST 10, 2023

The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Revenue Hub

MAY 18, 2023

For example, with a comprehensive Property Management System (PMS), hotels can manage all front desk operations from a single interface, reducing the need for manual data entry and the risk of errors.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Hotel Owner

NOVEMBER 1, 2024

Balancing Seasonal Patterns with Event-Driven Demand Despite advancements, the hospitality industry’s foundation remains rooted in seasonal trends—a reality Holland acknowledges even as he observes shifts driven by major events. He points to Taylor Swift’s recent Edinburgh concert as a recent example of event-driven demand spikes.

Event Coordination 52

Event Coordination Events Book Reservations 52

SiteMinder

JANUARY 8, 2024

The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. Hotel management might consider a games room, gym or spa onsite to encourage guests to stay within the vicinity and encourage boosted spending.

Travel and Tourism 59

Travel and Tourism Book Customer Service Housekeeping 59

SiteMinder

AUGUST 29, 2023

Whether it’s the front desk staff, housekeeping, or the management team, ensuring they are compensated fairly is vital for maintaining service quality and guest satisfaction. Housekeeping Supplies Beyond hotel room costs, which cover the basic amenities in each room, there are recurring expenses related to housekeeping supplies.

Housekeeping 52

Housekeeping Book Guest Satisfaction Maintenance 52

Hotel Business

NOVEMBER 14, 2022

The company has collaborated with HotelKey on an advanced enterprise hospitality platform for property management, central reservations, inventory management, loyalty integration and a suite of other products. HotelKey partnership. To bolster information exchange, HotelKey enhances integration with third-party OTAs.

Reservations 59

Reservations Training Housekeeping Maintenance 59

SiteMinder

JANUARY 8, 2024

The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. Hotel management might consider a games room, gym or spa onsite to encourage guests to stay within the vicinity and encourage boosted spending.

Travel and Tourism 52

Travel and Tourism Book Customer Service Housekeeping 52

Xotels Hotel Revenue Management

JULY 26, 2024

What is Yield Management, Really? In a nutshell, yield management means adjusting your room rates in real-time based on demand , seasonality, events, and even the day of the week. Practical Tips for Yield Management Know Your Demand: Keep a close eye on your booking patterns. What events drive demand in your area?

Book 59

Book Pricing Marketing Events 59

SiteMinder

NOVEMBER 30, 2023

It encompasses advanced booking engines, property management systems, customer relationship management (CRM) software, AI-driven chatbots, and more. By centralising the distribution process, a channel manager saves time, reduces manual errors, and optimises the potential for increased bookings and revenue.

Guest Satisfaction 52

Guest Satisfaction Book Information Pricing 52

Les Roches

JULY 11, 2023

These will boost your chances of securing a hotel management job, as you’ll be able to demonstrate you have industry knowledge, can use software such as property management systems (PMS) and have hands-on experience of working as part of a team.

Maintenance 40

Maintenance Communication Concierge Housekeeping 40

Les Roches

JANUARY 8, 2024

With the help of mobile­ apps, guests can effortlessly re­quest room service or housekeeping. Hotel operations automation Integrating automation into tasks like making reservations and managing inventory can offer a range of advantages. Guest experience automation Automation can help deliver pe­rsonalized guest hospitality experiences.

Housekeeping 52

Housekeeping Training Hospitality Management Reservations 52