Les Roches

JUNE 5, 2023

Housekeeping is very important in the hospitality industry because customers expect a high level of cleanliness at venues. This role typically requires additional culinary knowledge, or you might work alongside the head chef to plan the menu. This is particularly important for restaurants as the field can be very competitive.

Menu Planning 52

Menu Planning Housekeeping Front of House Training 52

Les Roches

AUGUST 21, 2024

Responsibilities extend to cooperating with housekeeping, maintenance and other departments to address guest needs promptly and efficiently, thereby maintaining high levels of guest satisfaction. Their job includes menu planning and development, inventory management and ensuring high standards of food quality and service.

Guest Satisfaction 52

Guest Satisfaction Housekeeping Budgeting Events 52

Les Roches

JULY 5, 2024

The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.

Event Coordination 52

Event Coordination Training Housekeeping Front Desk Operations 52

Les Roches

JULY 4, 2024

From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

Les Roches

AUGUST 10, 2023

Understanding the hospitality and tourism industry The hospitality and tourism industry comprises a diverse range of services to deliver attentive fulfillment of customer needs, promote and plan travel and create great customer experiences. What is the hospitality industry? What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Housekeeping Cleaning and sanitation standards : Training on thorough cleaning practices, use of cleaning agents, and adherence to health and safety regulations.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 25, 2024

They are responsible for menu planning, inventory management, staff training and ensuring high standards Event planner: organizes and coordinates various events hosted by hotels, such as conferences, weddings and corporate gatherings.

Travel and Tourism 52

Travel and Tourism Events Scheduling Guest Satisfaction 52