Larry Mogelonsky

APRIL 14, 2025

Yes, these enhancements come with a price another per-room software fee and onboarding efforts but the savings from better labor allocation make the return on investment highly compelling. This same principle applies to guest acquisition costs. The key concept here is experiential.

Housekeeping 130

Housekeeping Procurement Scheduling Training 130

Hotelogix

NOVEMBER 28, 2024

Personalizing Communication Channels Each segment prefers different communication methods: Corporate clients: LinkedIn, email newsletters Millennials: Instagram, mobile apps Senior travelers: Traditional mail, phone support Modifying Pricing Strategies Implement dynamic pricing based on segment behavior patterns.

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

Hotelogix

JANUARY 19, 2025

Did you know that effective hotel pricing can increase revenue by up to 20%? Setting the right rates for your rooms is not just about numbers; it’s about balancing guest expectations, understanding demand, and staying competitive. Steps to Analyze Competitor Pricing: Track room rates across OTAs and direct websites.

Pricing 100

Pricing Demo Competitive Analysis Book 100

Hotelogix

APRIL 11, 2025

These outlets include: Restaurants & Bars Cafes & Lounges In-house Spas or Salons Gift Shops & Boutiques Activity Desks or Tour Booking Counters Room Service & Mini-Bar Event Services Each of these outlets functions like a mini-business within your hotel.

POS Systems 130

POS Systems Guest Satisfaction Housekeeping Travel and Tourism 130

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Effective management ensures that rooms are allocated efficiently and priced competitively. These are managed as inventory and must be scheduled and priced accordingly.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Revenue Hub

SEPTEMBER 2, 2024

Price skimming can be highly effective, especially during peak demand periods like major events or holidays. However, many hotels have yet to fully capitalize on this strategy, often hesitating due to concerns about guest satisfaction and potential reputational risks.

Pricing 109

Pricing Guest Satisfaction Events Article 109

Revenue Hub

MARCH 21, 2025

Guests can browse, select, and pay for additional services or upgrades, improving guest satisfaction and boosting hotel revenues efficiently. Implement Dynamic Pricing Dynamic pricing helps you adjust room rates based on market demand, seasonality, events, and competitor pricing.

Guest Satisfaction 69

Guest Satisfaction Book Article Pricing 69

Hotel Owner

NOVEMBER 18, 2024

As such, offering EV charging is not only a matter of adapting to the market; it’s also a powerful strategy to secure repeat corporate clients, enhance revenue, and improve guest satisfaction. EV chargers have significantly enhanced our reputation, particularly among environmentally conscious guests,” says Hygino.

Guest Satisfaction 119

Guest Satisfaction Maintenance Book Marketing 119

Revenue Hub

DECEMBER 12, 2023

In a hospitality industry marked by fierce competition and evolving consumer preferences, dynamic pricing has emerged as an indispensable strategy for success. This nuanced pricing approach, characterized by its responsiveness to market dynamics, plays a crucial role in enhancing key performance indicators (KPIs) for hotels.

Pricing 109

Pricing Article Guest Satisfaction Marketing 109

SiteMinder

MARCH 26, 2025

Its a broad category that covers everything from in-room entertainment systems, such as smart TVs, streaming services, and interactive displays, to live shows, recreational activities, and themed events hosted on-site. Guests remember how a hotel made them feel, and entertainment often sets that tone. It also drives results.

Guest Satisfaction 94

Guest Satisfaction Events Book Blog 94

Hotelogix

JUNE 21, 2024

In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Understanding Banquet Event Orders  It is an important document that details the specifics of an event.

Events 130

Events Document Catering Scheduling 130

STAAH

NOVEMBER 5, 2024

When guests enjoy staying at your hotel, they want to come back and enjoy something they didn’t experience in the previous stay or invite their friends and family to enjoy your property. Attracting new guests and boosting brand awareness. Gift vouchers fill this need perfectly, creating a sense of anticipation and excitement.

Book 109

Book Guest Satisfaction Definition Pricing 109

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

InnQuest

APRIL 3, 2023

Maximizing Revenue in a Competitive Market Implementing a dynamic pricing strategy can improve revenue management and help hotels maximize profits. With real-time, automatic rate optimization, hotels can adjust rates dynamically in response to demand fluctuations, ensuring they are competitively priced.

Training 222

Training Property Management Special Events Guest Satisfaction 222

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Book Guest Satisfaction Pricing 221

Revenue Hub

AUGUST 28, 2024

Event and group planning within the hospitality sector mirrors these seasonal trends. No Rest for the Weary January witnesses an upswing in new event requests almost immediately after the holiday decorations come down. Convergence This heightened January planning activity presents a golden opportunity for event professionals.

Events 103

Events Scheduling Catering Book 103

SiteMinder

MARCH 25, 2025

For example, during peak travel periods, an efficient reservations manager using a modern property management system (PMS) can swiftly allocate room blocks for group bookings or special events, maximising occupancy without overbooking. What is the reservation department in a hotel?

Reservations 52

Reservations Housekeeping Guest Satisfaction Book 52

Hotelogix

JULY 18, 2024

It is an essential practice for hoteliers and revenue managers to optimize pricing, maximize occupancy, and enhance overall profitability. Update forecasts regularly: This will help you understand the latest market trends, booking patterns, and external factors such as economic changes or seasonal events. What is Hotel Forecasting?

Guest Satisfaction 130

Guest Satisfaction Budgeting Book Pricing 130

Hotelogix

FEBRUARY 13, 2025

Use SEO and Content Marketing to Your Advantage Enhance your website's visibility and attract more visitors: Do in-depth keyword research: Identify valuable and less competitive keywords using tools like Google Keyword Planner to target what potential guests are searching for.

Book 130

Book Catering Reservations Demo 130

SiteMinder

JULY 4, 2024

What is guest satisfaction? Guest satisfaction is the cornerstone of a thriving hotel business, reflecting how well your property meets or exceeds the expectations of its guests. It relies upon the quality of service, cleanliness, comfort, and overall guest experience.

Guest Satisfaction 52

Guest Satisfaction Book Communication Catering 52

Revenue Hub

JUNE 18, 2024

A common concern for many hoteliers (especially Front Desk Managers) is that guests will be upset and feel “ripped off” if a hotel implements dynamic pricing. A common concern for many hoteliers (especially Front Desk Managers) is that guests will be upset and feel “ripped off” if a hotel implements dynamic pricing.

Guest Satisfaction 109

Guest Satisfaction Pricing Housekeeping Communication 109

Revenue Hub

MARCH 10, 2025

However, these metrics often act as lagging indicators, revealing past events rather than future directions. Hotels that rely too heavily on these numbers can be trapped in a cycle of reactive decision-making , focusing on immediate revenue bumps at the expense of long-term sustainability and guest satisfaction.

Guest Satisfaction 69

Guest Satisfaction Article Training Marketing 69

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

Guest Satisfaction 96

Guest Satisfaction Pricing Article Scheduling 96

Hotelogix

JULY 11, 2024

From setting the right prices to attracting the right guests, every decision you make impacts your hotel's bottom line. Hotel revenue management involves strategically adjusting your hotel's pricing and availability to maximize revenue.   What is Revenue Management in Hotels?

Pricing 130

Pricing Download Book Budgeting 130

SiteMinder

OCTOBER 10, 2023

What is discount pricing? Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability.

Pricing 59

Pricing Guest Satisfaction Book Events 59

Revenue Hub

JUNE 11, 2024

Additionally, understanding the competitive landscape, including competitors’ pricing strategies and market positioning, is vital for maintaining a competitive edge. The Art of Hospitality At its heart, hospitality is about creating exceptional guest experiences.

Strategic Planning 108

Strategic Planning Guest Satisfaction Article Pricing 108

SiteMinder

OCTOBER 10, 2023

What is hotel price monitoring? Hotel price monitoring is a crucial practice that involves tracking the prices of hotel rooms, both within your own portfolio and across competitors. This data-driven approach enables you to make informed pricing decisions , ensuring you remain competitive in the market while maximising revenue.

Pricing 59

Pricing Guest Satisfaction Information Catering 59

Revenue Hub

MARCH 22, 2024

In the contemporary landscape of hospitality industry, data-driven decision-making has emerged as a pivotal tool for maximising profitability and elevating guest satisfaction in hotels. COMPETITIVE BENCHMARKING: Analysing competitor pricing, market demand, and trends is imperative for hotels to stay ahead in the game.

Pricing 109

Pricing Information Guest Satisfaction Book 109

Metasphere

OCTOBER 26, 2023

By integrating automated systems for efficient bookings, personalized guest services, and seamless check-in experiences, hotels are not only adapting to the evolving needs of their customers but also prioritizing guest satisfaction in an era where opinions hold significant sway over business success.

Guest Satisfaction 52

Guest Satisfaction Training Catering Workshop 52

Hotelogix

AUGUST 6, 2024

Optimizing ancillary revenue streams: To diversify your revenue sources, consider enhancing offerings in food and beverage, spa services, and event hosting. By packaging these services attractively, you can encourage guests to spend more. Utilizing guest data to personalize offers can lead to higher uptake of ancillary services.

Travel and Tourism 130

Travel and Tourism Book Pricing Training 130

Revenue Hub

MAY 3, 2024

In response to the post-pandemic demand surge and faced with constricted inventory due to labor shortages, rising supply costs, and other challenges, hoteliers pushed their prices back to pre-pandemic levels in record time. Sources predict that hotels’ pricing power will remain strong. Why do we do this? Our demand dried up.

Marketing 109

Marketing Pricing Special Events Book 109

Revenue Hub

SEPTEMBER 13, 2023

NB: This is an article from Demand Calendar If so, you may miss substantial revenue streams and opportunities for greater guest satisfaction. It uses algorithms to adjust room prices dynamically, but it rarely, if ever, considers other services or amenities that a hotel offers.

Guest Satisfaction 105

Guest Satisfaction Pricing Article Book 105

Revenue Hub

JANUARY 17, 2024

Profitability and guest satisfaction during the quiet periods require creative marketing strategies and attractive special offers. Emerging travel trends have led to so-called micro-seasons, where demand for certain events or experiences increases. The ability to respond quickly to changing market conditions is crucial.

Pricing 109

Pricing Guest Satisfaction Article Blog 109

Revenue Hub

AUGUST 28, 2024

This demand for personalization is crucial for enhancing guest satisfaction and fostering loyalty. Flexibility and Security: Recent global events have increased uncertainty in travel planning, driving the need for flexible booking options and clear communication about security policies.

Guest Satisfaction 103

Guest Satisfaction Article Communication Book 103

Revenue Hub

JULY 24, 2023

NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays. Strategies to attract more guests could include. There are two approaches to consider.

Maintenance 98

Maintenance Travel and Tourism Special Events Pricing 98

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. For your hotel, your CRM software tools become a way to implement a customer focused strategy. and facilitate smoother communication.

Information 109

Information Guest Satisfaction Catering Document 109

Revenue Hub

JULY 24, 2023

This allows for better pricing and promotional strategies, ensuring a steady cash flow throughout the year. Average Revenue per Event: Calculating the average revenue generated from each event or booking in your venue spaces provides a greater understanding of the profitability of events held within your venue space.

Pricing 98

Pricing Book Events Competitive Analysis 98