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Five Ways to Improve Retention in Your Restaurant’s Front-of-House Team

Horizon Hospitality

Retaining a skilled front-of-house team is essential for maintaining a smooth operation and delivering an exceptional guest experience. Here are five actionable strategies to improve retention among your front-of-house staff: 1. Here are five actionable strategies to improve retention among your front-of-house staff: 1.

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From the archives: Burnt Ends’ Dave Pynt in profile

Hospitality Magazine

The chef attended the event, but he skipped the legendary after party to get back to his young family. Burnt Ends is unapologetically Burnt Ends, and Pynt tends to steer clear of the odd unhappy customer and let his front of house team take care them like the professionals they are. “My Pynt’s reply says it all. The jury is out.

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2023 NSW Wine WSET Scholarships are now open

Hospitality Magazine

The scholarship includes a full WSET (Wine and Spirit Education trust) training program at either TAFE NSW Ryde or Ultimo campuses. Open to anyone working within Greater Sydney in both on- and off-premise drinks and hospitality trades are eligible to apply for the 15 spots available.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

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Three Ways to Make Your Employees Feel Valued 

Modern Restaurant Management

Organize company events. Organize events like happy hour outings to celebrate work anniversaries, birthdays and other important milestones. It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. Communicate. Build a network.

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Will rates relief cuts undermine IfATE’s hospitality skills plan?

Hotel Owner

A recent report by the Institute for Apprenticeships and Technical Education (IfATE) has detailed new upgrades in apprenticeship schemes that intend to support a steady, well-trained workforce to address the fall-out from both Brexit and the pandemic. Though a positive trend, it is still reflective of a persistent shortage.

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Three Ways IoT’s Physical-Digital-Physical Framework Helps Restaurants Enhance Operational Efficiency

Modern Restaurant Management

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers. This digital-physical-digital workflow continues as operations are optimized on a constant loop.