Metasphere

SEPTEMBER 4, 2023

Seamless Communication The communication between the hotel and guests receives a facelift with mobile pre check-in. Hotels can convey important information and updates to guests in real-time, ensuring that they are informed about events, promotions, and amenities available during their stay.

Presentation 52

Presentation Front Desk Operations Guest Satisfaction Concierge 52

Revenue Hub

MAY 18, 2023

By automating tasks such as check-in, check-out, room assignments, and payment processing, hotels can streamline their front desk operations, reduce wait times, and improve the overall guest experience.

Front Desk Operations 98

Front Desk Operations Cost Reduction Book Training 98

Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike. Crucially, internships often give you experience in managerial roles rather than entry-level positions.

Event Coordination 52

Event Coordination Training Housekeeping Front Desk Operations 52

Les Roches

JULY 3, 2024

Here are some key roles at the executive or top level: General manager: as the leader of a hotel, the general manager oversees all aspects of overall operations, including finance, guest services and staff management.

Housekeeping 52

Housekeeping Guest Satisfaction Front Desk Operations Events 52

Les Roches

SEPTEMBER 25, 2024

High standards of service: working in a hotel here means adhering to high standards of service and quality. Whether you are in guest services, food and beverage or housekeeping, you will be expected to deliver exceptional service, often catering to high-end clientele who expect nothing less than the best.

Travel and Tourism 52

Travel and Tourism Concierge Events Front Desk Operations 52

SiteMinder

FEBRUARY 29, 2024

To enhance cross-departmental communication, ensuring a seamless guest experience. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 27, 2024

From the busy world of hospitality, to event management, tour guiding, marketing and beyond, there are countless avenues to explore within the industry. Attend career fairs and industry events specific to the tourism sector to connect with hiring managers, recruiters and industry experts.

Travel and Tourism 52

Travel and Tourism Events Front Desk Operations Customer Service 52