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Why You Must Change Your Approach to Loyalty by 2021 

Modern Restaurant Management

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. Most impactful of all the events has, of course, been COVID-19. Display Empathy.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. In California, for example, there is no longer a tipped minimum for servers, and minimum wage has jumped 33 percent from $11 per hour to $16.50.

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MRM Franchise Feed: Opportunity is Barking and the Spirit of BBQ

Modern Restaurant Management

. "An online ordering experience optimized for today's catering needs is critical so our guests have confidence their event will go smoothly," said Renee Hourigan, Senior Director of Off-Premises Innovation at Subway. "ezCater's MOD Squad members can confidentially apply for grants* at any time during their employment.

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New & Notable: TEAM Schostak Celebrates 40, AI in Food Service and Beachy Tech

Modern Restaurant Management

The product can be deployed in a variety of restaurant settings including drive-thrus, line busters, kiosks, pay-at-table systems, and server handhelds to streamline the guest experience while increasing the guest-to-staff ratio. Presto launched Presto Voice to automate speech recognition for restaurants. c to your home.