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Almost three years later, Sonny’s social media manager and eventcoordinator Alanna Reeves says the wine club has over 100 members, and has grown to include in-person wine tastings. That could mean waived fees for wine tastings, discounts for members, early access to reservations, and other perks. per month, P.F. Chang’s.” “We
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He asks hoteliers to consider whether traditional roles remain relevant in a digitally enabled environment: “If 95% of your reservations are dropping directly into your property management system from online channels, is a reservations agent really necessary, or can that role be combined with eventscoordination or reception?”
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