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The role and responsibilities of a hotel manager From overseeing front desk operations and housekeeping to managing food and beverage services, sales and marketing initiatives and financial performance, hotel managers play a key role in driving the success of hospitality establishments.
From front office operations and housekeeping to food and beverage management, revenue optimization and marketing strategies, hotel managers have to oversee everything that happens in the hotel or resort. Students need to learn how to analyze market demand, set pricing strategies and use revenue management tools and techniques.
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His education continued each summer at Cornell University, where he studied finance, marketing, and leadership. “I I learned about finance, I learned about marketing, I learned about leadership,” he says. For Holland, the platform is not about replacing people but about extending the impact of human insights.
To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. Trainees learn how to craft compelling sales pitches, utilise digital marketing tools, and develop strategies to target various market segments.
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