Les Roches

JULY 5, 2024

From boutique hotels to luxury resorts, hotel managers play a pivotal role in maintaining high standards of service, maximizing revenue and making a welcoming and hospitable environment for guests and staff alike. Crucially, internships often give you experience in managerial roles rather than entry-level positions.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

AUGUST 10, 2023

There are various career pathways in hospitality and tourism, with different roles and levels of responsibility. It can also encompass sightseeing, eco-tourism, cultural tourism, business travel and even adventure tours. What are back-of-house positions?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Les Roches

JULY 4, 2024

Understanding hotel management Managing a hotel or other tourism venue covers a broad range of roles and responsibilities, all of which are vital to the success of the business. Let’s review some of the main things you will learn in an online hospitality management degree.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

FEBRUARY 29, 2024

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To train employees on the use of hotel management software, like SiteMinder, for improved efficiency and data management.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotel Owner

NOVEMBER 1, 2024

His formative years included intensive training and studies in hospitality management and finance at Cornell University in New York, all while honing his expertise in food and beverage (F&B), a field that remains close to his heart. Put those resources customer-facing,” he advises.

Event Coordination 52

Event Coordination Book Events Reservations 52