Les Roches

JULY 5, 2024

Interns may rotate through various departments in a hotel, gaining insight into different aspects of its operations, from front desk management and housekeeping to food and beverage service and event coordination. Crucially, internships often give you experience in managerial roles rather than entry-level positions.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JULY 4, 2024

Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. Courses explore the principles of menu planning, food preparation, drinks service and restaurant operations.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 26, 2024

Students learn about various aspects of the hospitality industry, including lodging operations, food and beverage management and guest services. Associate of hospitality management This two-year program provides a foundation in hospitality management principles and practices.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52