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The industry encompasses accommodation, food and drink, transport, events and attractions and plays an important role in the global economy. What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport.
Balancing Seasonal Patterns with Event-Driven Demand Despite advancements, the hospitality industry’s foundation remains rooted in seasonal trends—a reality Holland acknowledges even as he observes shifts driven by major events. He points to Taylor Swift’s recent Edinburgh concert as a recent example of event-driven demand spikes.
Lodging operations and management Courses should cover the intricacies of managing accommodation, including topics such as front office procedures, housekeeping management, facility maintenance and guest relations. These include managing room rates, implementing dynamic pricing models and properly assessing a company’s profits.
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