Les Roches

JULY 5, 2024

Why pursuing a career in hotel management is rewarding Beyond the tangible benefits of competitive salaries and career advancement, hotel management gives individuals the chance to make an impact on guests’ lives and create memorable experiences that leave a lasting impression.

Event Coordination 52

Event Coordination Housekeeping Training Front Desk Operations 52

Les Roches

JULY 4, 2024

Students will learn about guest service, customer satisfaction, the strategic management of hospitality operations, industry trends and cultural influences on guest experiences. These foundational modules set the stage for a well-rounded understanding of the hospitality sector.

Travel and Tourism 52

Travel and Tourism Guest Satisfaction Events Guest Services 52

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Les Roches

JUNE 26, 2024

The program equips graduates with the skills needed to succeed in various roles in the hospitality industry, including hotel management, event planning and food service management. Students explore topics such as hospitality marketing, customer service, event management and strategic planning.

Guest Satisfaction 52

Guest Satisfaction Front Desk Operations Travel and Tourism Hospitality Management 52