2022

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Important KPIs for the Hospitality Industry – 2023

InnQuest

The hospitality industry is fast-paced and ever-changing, making it one of the most challenging environments to navigate. To be successful, having a firm grasp of the most important KPIs for the hospitality industry is a must-do for businesses. . The rapidly-expanding hospitality industry today covers multiple categories, from hotels and resorts to restaurants and event venues.

Book 223
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What Gen Z guests want in their hotel stay

eHotelier

Appealing to Gen Z is essential for your long-term success. But, how do you do it? How can you slightly shift your marketing strategy to go from Gen X and millennials to a younger audience wanting to see the world?

Marketing 299
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2023 hotel and travel trends

Boutique Hotel News

BHN editor Eloise Hanson outlines six hotel and travel trends expected to shape the industry in 2023. Hotel e-tail. With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. In fact, research from HVS shows that over the past 50 years, daily rates across London hotels have grown 0.75 per cent on average above inflation pe

Concierge 312
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How sustainability in hotels can help save the planet?

eHotelier

There’s just one Earth, and it is currently in a triple emergency according to the United Nations. Here’s the part your hotel can play in bringing a change.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How a PMS and CM Helps Hoteliers Increase Reservations

Hotelogix

More Trending

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The Hidden Time-Costs of Hospitality Recruiting

Horizon Hospitality

We see it all the time…a small hospitality business owner needs a new manager, so they pay to post the job description to a few online job boards and figure they’ll spend a few hours reviewing applications and interviewing the top candidates. But before they know it, they’ve spent days or weeks spinning their wheels with no viable candidates to show for their time spent!

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5 tips on how to become a hotel General Manager

eHotelier

The role of Hotel General Manager often requires between 15 to 20 years of experience. Learn how you can fast-track your career in less than 10 years.

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Wellbrook Hospitality’s principals on future growth

Boutique Hotel News

BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.

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Why Mews raised $185mil to transform hospitality

MEWS

I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Malaysia Tourism Tax 2023: What You Need to Know

Soft Inn

In line with the announcement made by the Malaysian government regarding the Tourism Tax , I will talk about a series of questions that are commonly asked by hotel owners or operators, thus helping all of you to find the answers that are related to it.

Marketing 278
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How the Principles of Coaching Youth Sports Apply to Learning Design

CHART

Whether you’re a youth sports coach, instructional designer, or someone who creates training for your organization, the same key principles can improve learning and retention. Here are my top tips for engaging and coaching learners of all ages, skill levels, and training objectives.

Training 246
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How Restaurant Operators Can Defend Against Ransomware

Modern Restaurant Management

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

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Hotel Technology Trends To Look Out For

InnQuest

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Irrespective of whether your hotel chooses to implement these technologies or not, you can be sure that many (if not most) of your competitors are already planning to implement them. Don’t believe us? The 2022 Hotelier Technology Sentiment Report from the NYU Tisch Center of Hospitality found that by the end of this year, the adoption of on-property tech innov

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to manage a restaurant like a boss: 7 essential tips

eHotelier

Whether you’re dreaming of running a restaurant or even starting your own, there are 7 non-negotiable things you need to know if you want to succeed.

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Are you going to miss the best time to sell hotel rooms in 2023?

eHotelier

Start off the new year on the right foot with this lesser-known hotel marketing strategy.

Marketing 299
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5 essential hotel marketing tips to increase bookings

eHotelier

Customers won’t just walk into your hotel; you’ll need to attract them. And to do that effectively, you’ll need to rely on the best marketing strategies. Sadly, many hoteliers lack insights into these strategies. If you are one of them, this post can help.

Marketing 299
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Deliveroo Australia enters voluntary administration

Hospitality Magazine

The local delivery industry has been shaken up with the news Deliveroo will no longer operate in Australia after six years in business. The company announced it had entered the voluntary administration process, saying the move “had not been an easy decision to make” It’s estimated more than 15,000 riders are now out of a job, with thousands of venues now relying on a smaller pool of delivery providers to reach customers.

Catering 298
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How to respond to reviews, according to experienced hoteliers

eHotelier

These tips from experienced hoteliers can make the task of responding to guest feedback a little less daunting, and they also show how imperative it is to engage with customers in the form of review responses.

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Hotel SEO: Top 3 crucial tips to help your hotel rank on Google

eHotelier

SEO, or search engine optimization, improves the visibility and ranking of a website on search engine results pages (SERPs) and it can be a powerful tool for booking traffic and generating leads for hotels.

Book 290
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How hotels can skip OTA pre-authorizations and go direct

eHotelier

Many hoteliers don’t fully understand the importance of pre-authorizations in their overall revenue management strategy, here's what you need to know.

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Hype works both ways with the Metaverse and Web3

eHotelier

All blockchain implementations must be framed not in terms of what the current hype is but in terms of the fundamentals of hospitality: enhancing the onsite experience and the overall value for customers above all else.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Investing in the tourism sector? Look out for these 5 upcoming tourism trends

eHotelier

If you are investing in the tourism sector in India, look out for these 5 upcoming trends, which may see a higher surge in 2022 and onwards.

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The 7 components of designing a hotel concept

eHotelier

The hotel concept story defines the role of a hotel as well as its aspirations. In other words, your story should convey why guests should stay at your property, beyond just getting a room and breakfast.

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How to encourage guests to write Facebook hotel reviews

eHotelier

There are ways to encourage your clients to leave a few pleasant words about your hotel that will boost your hotel’s reputation and attract more business.

Blog 288
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Increase your hotel’s revenue by focusing on guest experience

eHotelier

A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.