eHotelier
APRIL 17, 2024
The journey towards a guest-centric revenue management approach is multifaceted, involving a shift in strategies and a transformation in the tools and mindsets of those who implement them.
Hospitality Magazine
APRIL 17, 2024
Twelve months ago, our heads exploded when we tried ChatGPT. Now, AI is a workhorse for writing emails, social media posts, grant submissions, and analysing financials or customer reviews on Google. We’re all early adopters when something is so intensely useful. So what else is promising big changes for sales, cost control, and productivity? Self-service kiosks Stand in McDonald’s and notice how kiosks are part of the scenery for most customers.
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Modern Restaurant Management
APRIL 17, 2024
Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey. “This is an alarming statistic for restaurant owners and operators, potentially leading to an increase in lost revenue or creating new peak hours,” Bill M
Soft Inn
APRIL 16, 2024
In the world of managing hotels, one tool is essential which is the occupancy report. It helps you to see how well your hotel is doing and guides you in making smart decisions, especially when there is a lot of competition. In this article, I will talk about why occupancy reports are so important, explain the important numbers in them, and share some ideas to get more guests to stay at your hotel, so you can keep being successful even as things change in the hotel industry.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
eHotelier
APRIL 16, 2024
There is a big need of constant training and development because the hospitality industry is evolving, therefore the employees need to be evolved too. Visionary leaders are the ones that usually initiate and follow up the implementation of these three types of training in order to achieve the company’s vision and values.
Hospitality Magazine
APRIL 15, 2024
Sydney’s Surry Hills is set to welcome the White Horse back to the neighbourhood this Wednesday. The venue we were all once familiar with has undergone a major transformation led by Craig Hemmings, with the space now covering a ground-floor restaurant, upstairs public bar and garden terrace, and function rooms. “We’ve approached the White Horse with a contemporary lens, elevating the offering without the price tag,” says Hemmings.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Soft Inn
APRIL 15, 2024
By reading this article, you will get a complete guide about the key card reader. Discover how Hotel MyKad Reader and Key Card Systems seamlessly enhance guest experiences and streamline hotel operations. Delve into the details of key card readers and explore the hidden features that make them indispensable tools in modern hotels. Join us as we reveal the secrets of Hotel MyKad Reader and Key Card Systems.
eHotelier
APRIL 15, 2024
Here's how to hire and keep the best of the best of Gen Z employees by updating their management and operational strategies, as Gen Z employee have very different expectations and needs than other generations.
Hospitality Magazine
APRIL 17, 2024
Much-loved coffee and brunch space Ora has swung open the doors to its new-look venue after undergoing renovations. Located in Kew’s Willsmere Village, Ora’s new extended and renovated space seats 40 guests, and includes indoor and outdoor seating options. Along with the revamp which is now open for brunch and coffee, Ora will also be launching a walk-ins only dinner service starting tomorrow Friday 18 April.
Modern Restaurant Management
APRIL 15, 2024
Chef Richard Sandoval’s fascination with bees and their critical role in food sustainability began years ago, rooted in a deep respect for nature's intricate balance. “As a chef, I've always been passionate about sourcing the best ingredients, and it became evident to me that bees are not just producers of honey but indispensable pollinators for countless crops we rely on for food,” the leader of in contemporary Latin cuisine with 60+ restaurant locations worldwide told
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
EATER
APRIL 18, 2024
Illustration by Michael Hoeweler ; Collage by Lille Allen Cash app notifications have a way of testing the definition of hospitality Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Last week, I drove to a friend’s apartment for a dinner party with a bunch of our mutual college buddies.
eHotelier
APRIL 14, 2024
Hospitality workers often endure long hours, high levels of stress, and, in many cases, unrestricted access to alcohol, which collectively contribute to a higher susceptibility to substance abuse.
Hospitality Magazine
APRIL 17, 2024
Renowned flame-kissed establishment Burnt Ends is coming to Australia to host a two-day pop-up at Perth’s Indigo Oscar on 10 & 11 May. Burnt Ends Head Chef and Co-founder Dave Pynt will be on the pans at the Latin American-inspired restaurant in Cottesloe for three seatings across the two days. Guests will be able to book in for either a 10-course set dinner ($350pp) on the Friday and Saturday, or a 8-course lunch ($295) on the Saturday.
MEWS
APRIL 18, 2024
What are hotel operating costs? Your hotel's financial health depends on managing cash inflows and outflows effectively. Operating costs are the expenses required to maintain daily operations and are essential for calculating profits. They constitute a significant part of the income statement, providing key indicators of financial health.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
EATER
APRIL 16, 2024
The science-minded bartender found bubbly, crystalline perfection via force carbonation, distillation, clarification and more. (Don’t worry, he has an easy recipe, too.
eHotelier
APRIL 18, 2024
The distinct expectations and fluctuating attention spans of Gen Z requires innovative strategies to ensure they are empowered with the knowledge to make the best decisions regarding their health and careers.
Hospitality Magazine
APRIL 17, 2024
The Henley is the first venue announcement from Crown Melbourne as the Southbank destination begins its redevelopment. Slated to open in 2024, the Mitchell & Eades-designed bar will take over from Rosetta, which is closing its doors on 18 May. “The announcement of The Henley at Crown Melbourne signifies the start of what is to come for Crown,” says Mike Volkert, Crown Melbourne CEO. “We are looking to create a portfolio of restaurants and bars that bring together the best culinar
Hotelogix
APRIL 18, 2024
Hotels never sleep, and at times neither do hoteliers. And it's not just the 24/7 nature of the job that keeps them up. So what does keep a hotelier up at night? What induces anxiety and ennui in those who manage such businesses Well, we asked this question to hundreds of hoteliers in the past few months and came up with this word cloud that you see below.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
EATER
APRIL 17, 2024
Just a few years ago, brewers could reliably expect hundreds of enthusiasts to swarm their special releases. Today, beer whales—and their attendant hype—are few and far between.
eHotelier
APRIL 14, 2024
Sheraton Maldives Full Moon Resort & Spa announces its achievement in receiving the esteemed Green Globe Certification following a recent sustainability audit, solidifying its commitment to sustainable tourism. Green Globe, the world’s leading certification, recognizes organizations that demonstrate unwavering dedication to environmental stewardship, social responsibility, and sustainable operational practices.
MEWS
APRIL 16, 2024
What is a channel manager for hotels? A hotel channel manager is a tool designed to help hotel owners effectively manage customer data, online inventory, and price rates. It enables hotels to update their information across multiple platforms simultaneously, providing a streamlined and user-friendly way to keep potential guests informed and make educated decisions in real time.
Hospitality Magazine
APRIL 16, 2024
American Express has announced the expansion of its Backing International Small Restaurants grant program, with all foodservice venues in Melbourne now eligible, as well as those in Sydney. The program covers all food service venues, so pubs and bars with food service can apply for the grants as well as restaurants and cafés. Run in partnership with the International Downtown Association (IDA) Foundation and supported by Mainstreet Australia, small food service venue owners are invited to apply
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
EATER
APRIL 18, 2024
From Vecino in Detroit to Madre Masa in Grand Rapids, Mexican women in Michigan and across the Midwest are starting to use nixtamalization to improve their masa for tortillas, sopes, tlyudas, and more.
eHotelier
APRIL 18, 2024
Sojern, the leading travel marketing platform, is excited to announce the latest members of its esteemed 2024 Destinations Advisory Board. This board, composed of influential leaders in North America, has expanded with exceptional new members and convened in New York City yesterday.
Horizon Hospitality
APRIL 15, 2024
User Generated Content (UGC), which is anything that a customer shares about a brand on social media, seems to be a marketing golden ticket for restaurants. It speaks to the public’s demand for authenticity and is budget friendly. We have seen restaurants use tactics like aggressive review requests, flashy in-restaurant photo ops, and even online sweepstakes to drive more diners to post about, tag, and review restaurants.
Hospitality Magazine
APRIL 15, 2024
Perched on level 22 of the Vibe Hotel Melbourne building, Fleet bar has opened its doors serving up a large collection of rum. Paul Kelly Design (Black Star, Crown Casino) worked to transform the hotel’s former penthouse apartments into the 90-pax rooftop bar. Mixologist Grant Collins has curated the rum offering which features more than 70 tipples from local producers such as JimmyRum and Boatrocker Distillery alongside international examples.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
EATER
APRIL 16, 2024
Medellín’s bounty of coffee beans. | Pergamino After decades of exporting the best coffee, Medellín’s local brands and cafe owners are turning residents on to the world-renowned specialty beans in their backyard and paying it forward to farmers “En casa del herrero, azadón de palo.” In the blacksmith’s house, a wooden hoe. This popular saying in Colombia (which mirrors sayings elsewhere like “the shoemaker’s child always goes barefoot”) references the way specialists often forget to share their
eHotelier
APRIL 18, 2024
Hyatt Hotels Corporation and El Pardo Hospitality today announced plans for The Legend Paracas Resort in Paracas, Peru to join the Destination by Hyatt brand, marking the introduction of the brand’s in South America. Expected to join the Destination by Hyatt brand in June 2024, the hotel is currently undergoing a phased enhancement project to elevate guestrooms, offer new culinary options, and redesign public areas.
Lodging Magazine
APRIL 15, 2024
When Kenneth Fearn entered the lodging industry a couple of decades ago, many of the diversity and inclusion programs that now exist were just getting their start and consequently were of little help. Nevertheless, armed with a strong financial background and an intense desire to get out on his own, Fearn firmly established Integrated Capital, which gave him the ability to “call his own shot.
Hospitality Magazine
APRIL 15, 2024
If any Sydneysiders are looking for a new Friday night drinks spot to hit up this week, you’re in luck. Merivale has confirmed it will open the doors to surprise venue JAM in the Ivy Precinct on the 19th. The bar has been a secret passion project for Merivale CEO Justin Hemmes and his sister Bettina, who named the venue after their parents John and Merivale, who launched a clothing shop, jeans line, and record all titled JAM.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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