Sat.Jun 10, 2023 - Fri.Jun 16, 2023

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The Value of a Hotel Sustainability Specialist

Horizon Hospitality

Once a niche travel market, sustainable travel is on the minds of more travelers today. Over eighty percent say that sustainable travel is important to them! How can hotels make sustainability changes that resonate with travelers and still make sense operationally? Do you have hotel management that can take on the challenge? Or is that too far out of their hospitality expertise?

Marketing 246
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How to make your hotel’s back office or break room more welcoming for staff 

eHotelier

Investing time and resources into making your hotel's back office or break room more appealing and welcoming can have significant benefits for both staff morale and performance.

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Wyndham Trenython Manor Hotel brought to market for under £3 million

Boutique Hotel News

UK: Property consultancy Knight Frank has been appointed to sell the Wyndham Trenython Manor Hotel, a historic manor house hotel and resort in south Cornwall, for offers in excess of £2,750,000. The Victorian manor house hotel sits on 24 acres of land close to the harbour town of Fowey. It offers 25 guest rooms, two restaurants, a bar, private dining room, conference room, a spa with indoor swimming pool, sauna, steam room and whirlpool, two treatment rooms, and a gym.

Marketing 246
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Diageo Australia’s managing director exits business

Hospitality Magazine

Angus McPherson will leave Diageo Australia as managing director at the end of September this year. McPherson first joined the company in 2020, overseeing the development of Diageo’s Reserve and Super Deluxe portfolio. “It has been an absolute privilege to work at Diageo,” says McPherson. “The team’s resilience and passion for the business and its brands, particularly as we managed the challenges of COVID, is something I am incredibly proud of.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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No-Show Hotel Policy

Soft Inn

Guests can sometimes bail on their reservations without letting the hotel know and no hotels want this. Dealing with no-shows is a hassle and will affect other things. That's why having a no-show policy is a must for hoteliers.

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Longfellow Hotel names GM ahead of autumn opening

Boutique Hotel News

US: Independent hotel operator and developer Uncommon Hospitality is set to open the Longfellow Hotel in Maine this September and has named Matt Plourde as general manager. Plourde will lead the hotel’s opening and will oversee the day-to-day operations, guest services, and community outreach initiatives. Prior to joining The Longfellow, Plourde held a senior role with Starbucks and was responsible for the company’s New England business units.

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Herb focus: how to use marjoram

Hospitality Magazine

Marjoram, also known as Origanum majorana or sweet marjoram, is a perennial herb that is part of the mint family. It is closely related to oregano, which is sometimes referred to as wild marjoram. It is believed marjoram originated in the Mediterranean and western Asia. It was prevalent in ancient Greece where it was used for medicinal purposes and recognised as a symbol of love and happiness.

Magazine 230
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Gamification Prompts Restaurant Engagement and Loyalty

Modern Restaurant Management

Gamification is rapidly changing how brands interact with customers during the restaurant experience. Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. But what do you need to know about this tactic to achieve your business goals while driving meaningful customer connections?

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Technology as a solution to travel trends

eHotelier

Technology solutions are not only expected, but essential to meet the expectations of future travelers. Failure to adapt to these trends and leverage technology can have tangible impacts on a business's financial performance.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Lion Hotel for sale at reduced price of £1.8 million

Boutique Hotel News

UK: The four-star Lion Hotel , located in Criccieth, Gwynedd in North Wales, is up for sale at a reduced price of £1,800,000 marketed by business property adviser Christie & Co. The Lion Hotel is set in an 18th century building which has been refurbished to offer 34 bedrooms and six self-catering apartments. Amenities include a reception area and lounge, a dining area which also functions as a conference and event space, and a 60-seat bar with an additional snug area.

Pricing 242
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Welcome to Diner Land

EATER

Enter the world of Americana. Of vinyl booths and bottomless coffee. Of late-night pancakes and all-hours hot dogs. Of all-ages dining and no-frills service. Of chrome trim and cash-only. CREDITS Editorial lead: Brenna Houck | Project manager: Lauren Saria | Art director: Lille Allen Contributors: Adam H. Callaghan, Ashok Selvam, Amy McCarthy, Andy Meek, Asonta Benetti, Beth McKibben, Brooke Jackson-Glidden, Emma Orlow, Erin Perkins, Farley Elliott, Hillary Dixler Canavan, Jackie Gutierrez-Jones

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Training With Intention

Modern Restaurant Management

Early on a sunny Sunday morning, the air is thick with humidity and the servers are reeling from consecutive busy services. As families flood out of a nearby church and line up at the front door for high chairs and hash browns, it becomes clear that the grill cook isn’t showing up and the computers are down (again). As the manager on duty prioritizes each crisis and puts out literal fires in the kitchen while trying to get the POS company on the phone, a chipper newcomer clad in all black

Training 180
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Exceptional guest experiences: the secret lies in the details

eHotelier

Hotels can significantly improve the quality of their data, leading to more accurate revenue tracking, better customer service, and more effective decision-making. This might not be a quick fix but rather an ongoing action list to reach the long-term objective of high-quality data about guests, customers, and travel agents.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Elms Hotel & Spa joins PoB Hotels collection

Hotel Owner

PoB Hotels has confirmed that The Elms Hotel and Spa in Worcestershire has joined its collection of independent hotels. The Elms Hotel has recently completed an extensive refurbishment project, and offers guests a holistic luxury experience “encompassing the key attributes of a PoB Hotel”. The site is an independently owned and managed boutique hotel, and its features include “beautifully preserved” Queen Anne architecture, manicured lawns and acres of parkland.

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Cornell honors Meyer and Kyricos

Hotel Business

The Cornell Peter and Stephanie Nolan School of Hotel Administration held its 15th annual Cornell Hospitality Icon & Innovator Awards at the Ziegfeld Ballroom in New York at the close of the 45th annual NYU International Hospitality Industry Investment Conference. The event honored restaurateur Danny Meyer , founder/executive chairman/former CEO, Union Square Hospitality Group (USHG) with the 2023 Cornell Hospitality Icon of the Industry Award and Mia Kyricos , president/chief love officer,

Events 119
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Design Inspired by Japanese Sensibilities

Modern Restaurant Management

Inspired by Japanese sensibilities including intentional hospitality, Janken, a 9,000-square-foot restaurant, opened in Portland, Oregon’s Pearl District at the end of 2022. The name comes from the Japanese equivalent of the Rock, Paper, Scissors game and the space combines natural elements, fluid design lines, and Japanese precision throughout. The pan-Asian restaurant focuses on Japanese and Korean cuisines and handcrafted cocktails with an angulated slat wall that fades from white to black a

Magazine 167
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Is your hotel leveraging technology to do more with less?

eHotelier

Is your hotel leveraging technology to do more with less? - Insights - Insights Here are three ways PMS innovation can step up to relieve pressure for operators everywhere.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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E-Bikes: An Emerging Amenity for Hotels

Lodging Magazine

In today’s competitive lodging environment, hoteliers must think outside the box to reignite guest excitement, implementing new experiential amenities to deliver memorable services. While pools, WiFi access, and gyms once delighted visitors, such amenities are now considered standard or—at the very least—expected. However, one amenity that is growing in popularity, boosting guest experiences, and meeting expectations for high-tech, sustainable options is the on-site offering of bikes and electri

Magazine 114
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The Cavendish Hotel reopens The Garden Room amid £1.1m investment

Hotel Owner

The Garden Room restaurant has officially reopened its doors at The Cavendish Hotel in Baslow following a £1.1m investment with a brand new menu from executive chef Adam Harper. Sustainability has been at the heart of the refurbishment with the instalment of a fully electric kitchen and air source heat pumps, helping to reduce the operation’s impact on the environment whilst providing a better, cooler working environment for the chef team.

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How Restaurants Can Attract Gen Z Customers by Embracing Brand Purpose and Social Responsibility

Modern Restaurant Management

For restaurant owners or franchise managers, the importance of brand purpose and social responsibility can’t be overstated, especially when attracting the Gen Z demographic. This tech-savvy, socially conscious generation has distinct preferences and values that can significantly shape the success of your establishment. Understanding the Importance of Brand Purpose In today’s marketplace, brand purpose refers to the reason for your restaurant’s existence beyond making a profit.

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HB on the Scene: Catching up with Geoff Freeman

Hotel Business

Hotel Business Senior Editor Gregg Wallis sits down with Geoff Freeman president/CEO, U.S. Travel Association, to talk about the state of travel and the association’s efforts. The post HB on the Scene: Catching up with Geoff Freeman appeared first on hotelbusiness.com.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Grubhub and Homewood Suites Partnership Delivers Off-Premises Dining Options

Lodging Magazine

CHICAGO and MCLEAN, Virginia—Grubhub and Homewood Suites by Hilton are bringing off-premises dining options to guests with the Grubhub app through a partnership at nearly 500 Homewood Suites locations across the country. Guests at Homewood Suites properties in the United States that don’t have on-site dining options will be able to order from local restaurants and convenience stores on Grubhub via geolocation and QR codes around the property that take them directly to the Grubhub […] The p

Magazine 115
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Confidence is returning to the UK’s tourism industry

Hotel Owner

Many Brits are choosing to forgo their usual trip abroad this summer in favour of a staycation closer to home. Meanwhile, those who are heading overseas might be gasping at the price of their regular beach-side cocktail, due to a weak pound. An unsteady pound is having ramifications far wider than how much the annual week away in the sunshine costs, and domestic consumers here in the UK are battling mortgage rate rises, soaring inflation and an ever increasing supermarket shop.

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Doubletree by Hilton South Charlotte Tyvola Rebrands and Renovates

Guides: Lodging Magazine

CHARLOTTE, North Carolina—Hilton announced DoubleTree by Hilton South Charlotte Tyvola has joined its portfolio following a multimillion-dollar renovation and rebranding. Formerly Hilton Charlotte Executive Park, the hotel is for both business and leisure travelers. Located in South Charlotte, adjacent to Executive Park and five miles from Charlotte-Douglass International Airport, the hotel offers access to the city’s attractions and business areas. “We are proud to open our doors as

Magazine 105
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HVS arranges sale of Texas SpringHill Suites

Hotel Business

HVS Brokerage & Advisory has arranged the sale of the 74-key SpringHill Suites Galveston Island in Galveston, TX. The property, built in 2008, was purchased by PWZ Capital Group from Omkar Group Galveston. HVS team members Eric Guerrero, James Rebullida, Fadi Rawashdeh and Kyle Peterek participated in this transaction. Praful (Pat) Patel, president, Omkar Group Galveston, said, “Eric, James and the entire HVS Team successfully orchestrated a repositioning of our lodging portfolio.

Marketing 105
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.