Sat.Dec 10, 2022 - Fri.Dec 16, 2022

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Why Mews raised $185mil to transform hospitality

MEWS

I’m delighted to share that Mews has raised a $185mil Series C investment round from a host of leading investment firms. I’d like to talk a little bit (I’ll try to keep it concise!) about how this massive vote of confidence in Mews is hugely exciting news not just for us, our customers and their guests, but for hospitality as a whole.

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The general manager’s top priority list for 2023

eHotelier

General managers that put more effort into the commercial work in the hotel will likely steal market share from the competition. Here are three things that are the top priorities in 2023 for hotel general managers.

Marketing 278
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Moonah: the regional restaurant growing its own produce

Hospitality Magazine

A Moonah is a native coastal tea tree that grows along dunes and grasslands. It’s also the name of Tobin Kent’s 12-seat restaurant found at the Minya Vineyard & Winery in the wetlands of Connewarre in Geelong, Victoria. When Kent made the move from chef to business owner, he was adamant his restaurant would let the produce speak for itself. Moonah would never be fussy or put-up dishes too perfect to eat.

Budgeting 246
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The Hidden Time-Costs of Hospitality Recruiting

Horizon Hospitality

We see it all the time…a small hospitality business owner needs a new manager, so they pay to post the job description to a few online job boards and figure they’ll spend a few hours reviewing applications and interviewing the top candidates. But before they know it, they’ve spent days or weeks spinning their wheels with no viable candidates to show for their time spent!

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Improving Your Curb Appeal by Maximizing Your Curbside Pickup Offering

Modern Restaurant Management

During the pandemic, quick-service restaurants (QSRs) were forced to innovate if they wanted to succeed. That meant streamlining their operations – and consumers quickly got on board. Contactless payments started as a safety precaution for many quick-service restaurants (QSRs) – allowing them to offer a curbside service that kept patrons out of the dining room.

More Trending

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Virgin Hotels names head of ops, North America

Boutique Hotel News

US: Martin Sinclair has joined Virgin Hotels as corporate director of operations for North America. Most recently, Sinclair served as general manager of the Hualalai Resort Club in Kona, Hawaii, a property managed by Four Seasons Hotels and Resorts. Prior to this, Sinclair has led teams at ten Four Seasons hotels and resorts across seven countries: Canada, the US, Australia, New Zealand, Indonesia, Singapore, and St.

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Life at Mews interview: Albert Arranz

MEWS

Albert Arranz was asked to join Mews three times before he took the plunge. A Barcelona native, he worked as General Manager at Golden Tulip in his home city and was reticent to switch to the other side of hospitality.

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Restaurant Payment Fraud: Who Is Liable?

Modern Restaurant Management

Global financial losses from card fraud are truly staggering. A recent Nilson report projects that over $408 billion will be lost over the next decade. Credit card fraud in the UK is currently running at a five year high, according to Forbes. Restaurants (just like anywhere that accepts card payments), have always been a target. However, much changed for food service businesses throughout the peak of the pandemic.

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Welcome to the Mille Club: Four Figure Luxury

eHotelier

The psychology of hitting four figures in the rate triggers guests to have loftier expectations where a single error can cost you a guest (and likely a high-net-worth guest) for life.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Highgate to acquire Viceroy Hotels & Resorts

Boutique Hotel News

US: Highgate has entered into a definitive agreement to purchase LA-based Viceroy Hotels & Resorts, with the transaction expected to close in early 2023. Viceroy debuted in 2000 with the launch of Viceroy Santa Monica. Since then, the brand has evolved to include three hotel categories within its portfolio: the Icon Collection, the Lifestyle Series, and Urban Retreats. .

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Icebergs Bondi reopens after 7-month redesign

Hospitality Magazine

Iconic Sydney fine diner Icebergs Dining Room has opened its doors once again, just in time to celebrate 20 years of business under Maurice Terzini. The Bondi restaurant has been redesigned by Lazzarini Pickering Architetti, with the firm returning the oceanside venue to its former glory. “I see how fortunate I am,” says Terzini. “This opportunity doesn’t come around often.

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Top Five Factors to Consider When Purchasing a Portfolio of Cleaning Products

Modern Restaurant Management

With inflation on the rise and an overall decrease in restaurant workers in the U.S., restaurants owners have a lot to consider when purchasing their cleaning portfolio. According to recent findings by the Bureau of Labor Statistics, inflation has affected restaurant businesses by increasing operating costs by as much as 11.7 percent this year alone.

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How to budget and manage Customer Acquisition Cost

eHotelier

The traditional P&L based on cost categories is not telling stories about what is going on in the business, nor does it help make any relevant decisions.

Budgeting 264
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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46ft aquarium, AquaDom in Berlin hotel bursts

Boutique Hotel News

Germany: The AquaDom, home to 1,500 tropical fish located in the Radisson Collection Hotel, Berlin, has burst flooding the property. More than 100 fire fighters were called to the incident this morning, which injured two people according to the BBC. Guests staying at the hotel have been relocated. At the time of writing, it remains unclear what caused the tank to break.

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Nomad talent fronts St Siandra restaurant at The Spit

Hospitality Magazine

Former Nomad chef Sam McCallum is heading up the kitchen at a new beachside restaurant launching in The Spit on Sydney’s North Shore. St Siandra will open its doors in February next year and offer a culinary experience that revolves around Mediterranean dishes teamed with a light and bright drinks program by Kurtis Bosley. The restaurant is the first project from Great Eats, founded by former chefs and restaurateurs Mitchell Davis and Gavin Gray.

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How Sous Vide Can Help Recession-Proof Restaurants

Modern Restaurant Management

The prospect of an impending recession has left restaurants scrambling to cut costs, increase revenues, and implement new strategies to gear up for the approaching downturn. One method that the industry has increasingly moved to in order to achieve these goals is sous vide cooking. Sous vide, translated to “under vacuum” in French, is a cooking technique that involves sealing product under vacuum, usually in a plastic pouch, and cooking it in precisely temperature-controlled environm

Pricing 189
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5 advances fundamentally altering commercial real estate

eHotelier

We will take a look at what modern advances are having an impact in this sector right now and what their impacts are.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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GuestHouse reveals opening date for third UK site

Boutique Hotel News

UK: GuestHouse Hotels will open a third property in Margate in June 2023, which will join locations in York and Bath. No.42 Margate will offer 21 bedrooms, a restaurant, rooftop bar, a beachfront cafe, lounge space and a spa. Interiors are being led by the in-house design team at GuestHouse. It is housed in the former Sands Hotel, which was originally constructed in 1888 and known at the time as The Terrace Hotel.

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Victoria by Farmer’s Daughters x Four Pillars’ Summer Sessions

Hospitality Magazine

Alejandro Saravia’s Victoria by Farmer’s Daughters will be teaming up with Four Pillars Gin to launch Summer Sunday Sessions next year. The sessions will take place every Sunday from 15 January until 26 March and will be held at the restaurant’s terrace bar. Guests will be able to enjoy bottomless Four Pillars gin cocktails as well as a seven-course seasonal menu curated by Saravia and his team.

Magazine 130
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Service Robots Solve Everyday Restaurant Problems

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine quizzed Robin Zheng, US Manager of Pudu Robotics , about the company's work with restaurants and the future of robotic use and automation in restaurants. How important are robotics/automation to the restaurant industry now and how do you see their impact in the coming years? Robots are quickly becoming an integral part of the restaurant experience in both the dining room and kitchen.

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Higher interest rates put the brakes on commercial property transaction activity

eHotelier

The office sector has reclaimed its status as Australia’s most traded commercial property asset class as higher interest rates put a brake on overall transaction activity in 2022.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Mews closes $185m Series C round

Boutique Hotel News

Czech Republic: Hospitality technology provider Mews has raised $185 million in Series C funding led by equity investment company Kinnevik and the growth equity business with Goldman Sachs. The latest funding round saw participation from Revaia, Derive Ventures and Orbit Capital, alongside returning investors including Battery Ventures, Notion Capital, Salesforce Ventures, Thayer Ventures, and henQ.

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The Sheraton Melbourne Hotel opens rooftop venue

Hospitality Magazine

The Sheraton Melbourne Hotel has opened the doors to new rooftop venue The Terrace Bar. The European-inspired bar overlooks the laneways of Little Collins Street and is serving up wines, cocktails and bar snacks. Head Chef Migo Razon has curated the menu which is designed to be shared amongst patrons and champions local ingredients such as oysters, tiger prawns and spanner crab.

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Drink Special Ideas for New Year’s Eve

Modern Restaurant Management

It’s December, which means a new year is just around the corner! People have already started making lists of possible locations to ring it in, and your restaurant, bar, or party needs to be the place to be. There are oodles of ideas to draw in the masses to your locale of choice, but the one detail not to skip is the booze! Alcohol is an integral piece of a successful New Year’s Eve.

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Thatcher Dilley takes charge of development for Western properties

eHotelier

Expanding its executive team, KSL Resorts has named longtime hospitality industry professional Thatcher Dilley its senior vice president, development west. In this newly created role, Dilley is charged with overseeing all capital planning and development for the company’s western properties.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.