Hotel Owner

MARCH 28, 2023

The last few years have certainly been challenging for the Hospitality sector and with rising utility bills, a cost-of-living crisis, supply chain issues and staff shortages, it doesn’t appear as though the next 12 months will prove to be that much easier. However, with a challenge comes opportunity, and for hospitality leaders with a ‘glass half-full’ approach, there is certainly much to gain during 2023 – particularly when it comes to inspiring the next generation of talent.

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Front of House Events 118

eHotelier

MARCH 27, 2023

It’s now possible for hotels to use digital communications technology to intercept guest requests and reviews as they appear. Hoteliers can use this technology to shape their reputation rather than allowing third-party review sites to define them.

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Communication 297

Soft Inn

MARCH 29, 2023

Bookings and reservations, particularly for hotels and restaurants, are sure to be impacted now that Ramadan is here. Ramadan a significantly special time for Muslims and indirectly it will take a toll on the hotel industry.

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Book Reservations Marketing 246

Hospitality Magazine

MARCH 27, 2023

The renowned culinary figure will join Palette Restaurant Executive Chef Dayan Hartill-Law on 27 May for the one-off event with Home of the Arts (HOTA). The dinner will only be available to 80 people, and will be held at HOTA’s onsite restaurant on the Gold Coast. The duo will craft a four-course dinner showcasing local Australian ingredients with paired wines.

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Events Magazine 246

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Modern Restaurant Management

MARCH 29, 2023

The reservation was made months in advance, and each course was designed with intention and artistry. As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef. After rifling through the walk-in, the server recognizes the dishwasher on duty as a potential savior in the search for strawberries.

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Server Communication Back of House Budgeting 188

Soft Inn

MARCH 30, 2023

Being on top of the business seems to be a challenge with the rise of the hospitality industry and more competitors appearing. Want to stand out? Get to know the hotel kiosk system and the features that you will need.

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Hospitality Magazine

MARCH 28, 2023

Five food and beverage concepts have arrived in Melbourne’s St Kilda – all packaged into the slick Saint Hotel. The location, a former a nightclub, pub and and bank, has been given new life by Field Group, who worked with architects Telha Clarke to transform the historic building. “It was a beautiful building and we saw so much potential,” says Saint Hotel General Manager Mrinal Beekarry. “I’ve been fortunate to find people along the way who share the same enthusiasm and

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Magazine 243

Modern Restaurant Management

MARCH 28, 2023

Digital transformation is no longer optional – it is required for restaurants to remain up to date, save costs and retain customers. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt. The resistance to adoption can be attributed to several factors. Small-medium sized business owners may not fully grasp how important technology is due to a lack of knowledge and experience.

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Front of House Budgeting Back of House Scheduling 185

eHotelier

MARCH 29, 2023

Any and every form of guest interaction with your hotel can be invaluable for guiding the future of your brand, but only if you are properly digitizing and tabulating all these forms of communication. The two of us are believers of the ‘silent majority’ whereby for every question posed to your hotel, there are ten.

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Communication 278

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Boutique Hotel News

MARCH 27, 2023

Portugal: Lifestyle and luxury hotel portfolio Vignette Collection, part of IHG Hotels & Resorts, has announced the opening of Casa da Companhia in the centre of Porto, Portugal. Casa da Companhia marks the first European hotel to join Vignette Collection since the soft brand launched in 2021. The hotel is housed in the former headquarters of Port producer Real Companhia Velha, and guests can experience ‘fire opening’ a bottle of Port every Wednesday and Saturday early evening.

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MEWS

MARCH 31, 2023

A t this point, over 700 lucky people are counting down the days to Unfold , the year’s most innovative hospitality event. Be quick i f you’ d like to join them – there are only a handful of tickets left.

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Events 130

Modern Restaurant Management

MARCH 31, 2023

How much information do you have about the foods your company handles in the course of business? If subjected to a food recall, would you be able to produce clear records delineating every touchpoint where the food was produced, harvested, processed or transformed, shipped, received, and used? How long would it take you to produce all that information when the FDA came calling?

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Information Communication Events 180

eHotelier

MARCH 28, 2023

Here's how hoteliers can position themselves to drive revenue, attract more guests, and stay relevant in a rapidly changing landscape.

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Marketing 312

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Boutique Hotel News

MARCH 31, 2023

India: Softbank-backed hospitality chain OYO is said to have confidentially submitted a “pre-filing” document for its long-anticipated initial public offering [IPO], a source from the company told Reuters. The company, which is known officially as Oravel Stays, filed to go public as far back as October 2021 but the IPO has gone through a series of delays since then, including in January when the national Indian capital markets regulator, the Securities and Exchange Board of India [Sebi], aske

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Document Scheduling Marketing 130

7 Shifts

MARCH 28, 2023

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Scheduling Accounting Communication 148

Modern Restaurant Management

MARCH 27, 2023

The restaurant industry is guilty of producing large amounts of carbon emissions in its quest to deliver delicious food and memorable culinary experiences for customers. From emissions released during the production of the ingredients, to the water used to grow fruit and vegetables, to the transportation emissions involved in the supply of ingredients – the carbon footprint associated with the resulting meal can be as much as eight kg of carbon dioxide (CO2).

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Accounting Information Definition 180

eHotelier

MARCH 26, 2023

Tapping a skilled technology partner to handle the necessary integrations between the property-management system and other on-premises solutions can give operators a greater chance for success.

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Property Management 264

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Boutique Hotel News

MARCH 31, 2023

Italy: Hotel franchising company Wyndham Hotels & Resorts has launched its Dolce brand in Italy with the opening of a 207-bedroom hotel in Milan. The Dolce by Wyndham Milan Malpensa marks the group’s first hotel under the Dolce brand in Italy. The opening of the property is the result of a longstanding franchise collaboration with hotel management firm Zeus International Hotels & Resorts , which currently oversees nine hotels in three countries.

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Catering 130

Hotel Owner

MARCH 31, 2023

Recent analysis conducted by UKHospitality shows that energy costs for the hospitality sector are set to be £12bn higher than prior to the energy crisis. The government is set to introduce the Energy Bill Discount Scheme from tomorrow (1 April) which will replace the current Energy Bill Relief Scheme while providing discounts to eligible non-domestic businesses.

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Pricing 119

Modern Restaurant Management

MARCH 30, 2023

The FICA Tip credit (FICA stands for Federal Insurance Contributions Act) is a federal income tax credit that was enacted to offer financial relief to businesses in the food service industry that has employees who receive part of their wages through tips given by customers. The tax credit was originally designed to deter businesses from hiding or underreporting tip income and prevent an unintended financial burden on those businesses for their share of the FICA tax on reported tips.

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Information 179

eHotelier

MARCH 26, 2023

Located on the picturesque Plaza del Santo Cristo in the heart of Marbella´s Old Town, La Fonda Heritage Hotel is officially opening its doors on 1st April 2023 as the first Relais & Châteaux property in Andalusia.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Boutique Hotel News

MARCH 30, 2023

EU: Boutique hospitality group Sircle Collection will launch a lifestyle brand, Sircle Hotels , later this year with two hotel openings in London and Milan. Sircle Hotels joins the Sircle Collection portfolio alongside Sir Hotels, Max Brown Hotels, Park Centraal Hotels, Àterre and private members club concept, The Cover. In autumn this year, Sircle London will open as the group’s debut UK property.

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Hotel Owner

MARCH 28, 2023

International hotel group, Motel One, has revealed its FY22 revenues surged to €639m (£ 561.9m), up €238m (£209m) in 2021, thanks to the addition of eight new hotels to its portfolio. Last year, the Motel One Group revealed its best quarterly result in the company’s history, with 2022 Q3 results showing a revenue increase of nearly 40% from pre-Covid (2019) to €202m (£177m).

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Modern Restaurant Management

MARCH 30, 2023

Bon Appétit positioned a series of cameras inside the kitchen at Michelin-starred New York restaurant Crown Shy. Executive chef Jamal James Kent narrates as he and the staff handle a typical dinner rush.

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eHotelier

MARCH 30, 2023

HiJiffy is releasing version 2.0 of Aplysia OS, its proprietary guest communications operating system, that will use the power of generative AI to handle guests’ questions and requests with unparalleled accuracy and automation.

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Communication 130

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction