eHotelier
NOVEMBER 6, 2023
Meeting guest expectations when they’re always changing isn’t an easy task. Here's a blueprint of the best practices for creating personalized guest experiences that cater to their unique needs and preferences.
Hospitality Magazine
NOVEMBER 8, 2023
Rosemary Andrews – known for her viral dessert trolley with Ben Shewry and popular dessert box business – has announced she is opening a long-term, pop-up bakery Mietta by Rosemary in Malvern. It’s been a long project for Andrews, who has been in search of the right location for her venue for the last two years while running her dessert box business via Instagram.
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Hotelogix
NOVEMBER 9, 2023
Guest expectations in hospitality industry, today, is higher than ever and there are several factors behind this. Technology plays a huge role in making them more aware and connected than before. Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. When you can have a large percentage of repeat or loyal customers, it acts as a firm revenue foundation.
Modern Restaurant Management
NOVEMBER 7, 2023
The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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eHotelier
NOVEMBER 8, 2023
The pre-stay stage gives you a great opportunity to engage with your guests and set the tone for their upcoming experience. However, it's essential to remember that not all guests are the same, and a one-size-fits-all approach won't yield the best results.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
EATER
NOVEMBER 8, 2023
Unionized Detroit casino employees say they stuck it out through the pandemic. Now on strike, they want gaming companies to make good on their promises to stand by workers.
Modern Restaurant Management
NOVEMBER 6, 2023
The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.
eHotelier
NOVEMBER 8, 2023
Concentrating on the mental health of your talent can not only increase staff productivity and reduce staff turnover, but also enhance the guest experience with a proven effect on your bottom line. Here are a few strategies to help you achieve that.
Hospitality Magazine
NOVEMBER 6, 2023
The much-loved Carlton venue is set to reopen this December after closing in July for renovations and a overhaul of the culinary offering. Owners Jamie Valmorbida and Luca Sbardella have appointed chef and author Karen Martini as culinary director for the Johnny’s Green Room’s new chapter which is set to be inspired by European summers. “We’ve designed the food offering so that it really speaks to Italian tradition with a modern twist,” says Martini. “Expect a seaso
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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EATER
NOVEMBER 7, 2023
Dina Ávila/Eater The gravy boat is ridiculous. That’s why you should embrace it. It’s likely you already have a gravy boat lingering in the back of some cabinet because you never know what to do with it. The gravy boat has fallen out of favor because most of our meals probably don’t involve a discrete gravy anymore, and when it does exist, it’s served straight on the meat and tastes just as good.
Modern Restaurant Management
NOVEMBER 9, 2023
Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. However, there is a more cost-effective solution: leasing. Overcoming High Initial Costs One of the primary challenges in purchasing commercial ice and refrigeration equipment is the upfront cost.
eHotelier
NOVEMBER 5, 2023
Your most profitable path: direct bookings and what you’re missing - Insights What makes an Ineternet booking engine invaluable? Here are some insights into choosing the perfect booking engine for your property.
Lodging Magazine
NOVEMBER 7, 2023
GULF SHORES, Alabama—DD Partners, LLC of Birmingham, Alabama, and Marietta, Georgia, Peachtree Group of Atlanta, and Woodbine Development Corporation of Dallas announced the development of Embassy Suites Gulf Shores. Now underway, Embassy Suites Gulf Shores is a joint venture among the three firms. DD Partners and Woodbine are leading development and asset management efforts, and Peachtree will manage operations for the resort upon completion in the summer of 2025.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
EATER
NOVEMBER 6, 2023
Documents reveal the untold story of how the natural gas industry infiltrated American’s kitchens through the beloved chef.
Modern Restaurant Management
NOVEMBER 8, 2023
Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the indust
eHotelier
NOVEMBER 7, 2023
Let's take a closer look at a new venture with a culinary-first hotel concept and see what lessons apply for every hotelier looking to evolve their brand.
Revfine
NOVEMBER 9, 2023
In this interview, we speak with Dr. Ravi Mehrotra, the president and co-founder of IDeaS. As the son of an electrical engineer and avid chess player, he became interested in technology and how it can be applied to modeling real-world scenarios to help improve decision-making ability. With his friend Sanjay Nagalia, he The post Interview with President and Co-founder Dr.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hotel Business
NOVEMBER 7, 2023
Wellness is a growing focus of the hospitality experience, with the industry increasingly offering healthy, relaxing and personal care-driven stays to guests. This is a basic principle of resorts and spas, while hotel locations have also integrated health consciousness into their environment. This process must begin with the physical environment of your facility.
Modern Restaurant Management
NOVEMBER 10, 2023
The restaurant business is a particularly tough one. Customers constantly expect the best service, meaning that restaurants have to control many more factors than other businesses. Some elements of the customer experience restaurants must consider creating an exceptional customer journey include staff friendliness, wait times, quality of products, and more.
eHotelier
NOVEMBER 6, 2023
Latest GBTA Business Travel Outlook Poll reveals positive recovery sentiment, emerging forecasts, industry priorities and potential barriers for the year ahead.
Lodging Magazine
NOVEMBER 9, 2023
WASHINGTON—A recent increase in U.S. hotel labor costs reflects a normalizing business mix and significant gains in group demand, according to September year-to-date P&L data from CoStar. U.S. Hotel Performance September 2023 YTD Per-Available-Room Metrics (Percentage change from September 2022 YTD)GOPPAR: $75.74 (up 6.2 percent)TRevPAR: $208.34 (up 8.6 percent)EBITDA PAR: $52.95 (up 5.1 percent)LPAR (Labor Costs): $69.36 (up 13.1 percent) “September labor costs were higher than the summer m
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
EATER
NOVEMBER 9, 2023
Jakob Lyman/Eater Eater’s stainless steel cookware collaboration with Heritage Steel is now available for purchase on Amazon Nearly four years ago, as Eater’s restaurant-obsessed editors began to really explore our home kitchens — some of us, admittedly, for the first time ever — Eater at Home was born. The section, devoted to cooking, shopping, and at-home entertaining, celebrates the kitchen as a site of curiosity and the place to recreate some of the most exciting aspects of restaurant dining
Hotel Business
NOVEMBER 10, 2023
Dollywood’s HeartSong Lodge & Resort has opened as the second resort created by Dollywood Parks & Resorts and renowned singer/songwriter Dolly Parton, further expanding the family destination located in Pigeon Forge, TN. Located next to Dollywood’s original resort, Dollywood’s DreamMore Resort and Spa, the 302-room lodge was inspired by Parton’s love of the Great Smoky Mountains.
Fast Casual
NOVEMBER 8, 2023
The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The early bird deadline ends Nov. 17.
Lodging Magazine
NOVEMBER 7, 2023
Managing the distribution and availability of hotel keys to staff is a basic but sometimes underappreciated aspect of building security. Speaking with LODGING, Tim Purpura, VP global sales & marketing, Morse Watchmans, explained how far tech-enabled key control has come in recent years. Founded in 1882, Morse Watchmans has made several advancements in key management in recent decades, beginning with the introduction of the KeyWatcher in 1993.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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