Revenue Hub
FEBRUARY 2, 2023
In this upcoming cookie-less world, hotels must turn to zero- and first-party hospitality data to fill the gap. NB: This is an article from Revinate Zero-party data is proactively shared by guests via surveys, messaging, and phone conversations (though it’s often considered to be first-party data). First-party data is gleaned from customer interactions with websites, apps, social media channels, etc.
Boutique Hotel News
FEBRUARY 3, 2023
UK: The Roseate Edinburgh is the latest boutique hotel to open under Roseate Hotels & Resorts, joining properties in London, Reading and Bath. The property is spread across two newly refurbished, heritage Victorian townhouses, situated in Edinburgh’s West End. Formerly known as The Dunstane Houses , The Roseate Edinburgh offers 35 rooms and suites with en-suite shower rooms, Noble Isle bathroom amenities, and handcrafted four-poster beds with Scottish woollen throws.
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eHotelier
FEBRUARY 2, 2023
The pre-arrival stage is the perfect time to break the ice and build anticipation by sending an enticing hotel pre-arrival email, plus a hotel pre-arrival emails also offer a fantastic chance to drive incremental revenue.
Hospitality Magazine
FEBRUARY 1, 2023
Milpa Collective are set to open the doors to their latest venue tomorrow with the launch of Bar Lucia in Sydney’s east. The Spanish tapas and wine bar is inspired by the streets of Spain, with lush furniture, art and candelabras to set the mood. International chef Alberto Palacios will be leading the kitchen team, serving up tapas dishes inspired by flavours of Spain with local produce.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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InnQuest
FEBRUARY 1, 2023
As we head into 2023, the hotel industry faces several challenges and changes that hotel managers need to be aware of to be successful. From shifting consumer preferences to new technologies and trends, there are many things that property owners and hotel managers need to keep in mind to stay competitive and meet the needs of their guests well. Here’s a quick guide hotelier can follow to stay successful in hotel management for 2023.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
eHotelier
JANUARY 31, 2023
The main goal of an effective employee referral program is to maximize referrals through effective incentives.
Hospitality Magazine
JANUARY 30, 2023
Buddy’s Bar, located in the former Lentil as Anything site on Newtown’s King Street, is a venue that employs an innovative self-service beer wall. The idea for a self-service bar first came to Co-Owner Duncan McGeoch at a music festival. “I was waiting in line and thought, ‘This f**king sucks’ – like festivals are nice, but here I am 10 people deep in a line not moving,” he says.
InnQuest
FEBRUARY 3, 2023
Exceptional guest experience can elevate a hotel’s reputation and increase revenue and repeat stays. An effective strategy that can help is to upsell additional services or products relevant to customers. According to studies, it can cost five times more to attract new customers than to retain existing ones. Therefore, upselling in hotels is not only influential but cost-efficient as well.
Modern Restaurant Management
FEBRUARY 2, 2023
As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022. While there is a satisfactory level of comfort for patrons to return to in-person dining experiences, businesses should consider the dining experience as a whole – people crave togetherness in their social settings
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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eHotelier
FEBRUARY 1, 2023
What every hotelier can learn from brands that are maintaining $1,000+ ADRs and examples across each major part of the guest journey.
Hospitality Magazine
JANUARY 31, 2023
Bather’s Pavilion is set to host top British Chef Simon Rogan this July as L’Enclume takes up residency at the much-loved Balmoral venue. For five weeks, Rogan will serving up an eight-course menu alongside snacks and petit fours that showcase his sustainable and regenerative cooking ethos. The menu will feature complex dishes from Rogan, highlighting his ‘perfect ingredient’ philosophy that notions only the perfect dish can be crafted through growing the perfect ingredients.
MEWS
JANUARY 30, 2023
Despite all the attention social media and mobile marketing gets, direct - or hotel email marketing - remains the most powerful digital marketing method. A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.
Modern Restaurant Management
FEBRUARY 1, 2023
We all know that for restaurants – reputation is everything. But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? It all comes down to your staff. And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. The pandemic changed how restaurant workers view the industry – and it also changed their needs.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
eHotelier
JANUARY 30, 2023
Implementing identity access management strategies, using secure payment processing solutions for online transactions, and requiring updated personal information all help ensure your data is safe and secure.
Hospitality Magazine
JANUARY 30, 2023
Alibi Bar & Dining is back with a fresh look and offering on Woolloomooloo’s Finger Wharf in Sydney. Leading plant-based pioneer Shannon Martinez has teamed up with mixologist Andrea Gualdi for the reopening serving up modern, Mediterranean-inspired dishes. Shannon Martinez. Housed in a newly refurbished ‘indoor-alfresco’ dining room, Martinez has drawn on her Spanish heritage to craft a menu that showcases her flair with plant-based cooking.
Modern Restaurant Management
JANUARY 30, 2023
Anyone who has spilled water on a laptop understands the relief of discovering that the machine works when it’s dry again. But anxiety about the incident still lingers. After all, hidden damage could manifest itself in the days or weeks ahead. In a sense, this is the place the restaurant industry is in right now. Restaurateurs are seeing the light at the end of the COVID-19 tunnel due to a variety of factors.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
eHotelier
JANUARY 29, 2023
With more than 600,000 travel agents worldwide still accessing the global distribution systems, its relevancy has not diminished post-pandemic.
Hospitality Magazine
JANUARY 30, 2023
One of Adelaide’s much-loved watering holes is coming to the Eastern suburbs, with a second venue set to open in Norwood this year. Part of the Norwood Green development on Magill Road, the venue will be the first expansion for the East End Cellars team from their original site in Adelaide’s CBD. East End Cellars Norwood will host a fine wine retail store, wine bar and restaurant with outside seating and the ability to consume purchased wines on premise.
Modern Restaurant Management
JANUARY 31, 2023
With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more. From that data, restaurant owners can gather winning insights into how to create an optimized menu, develop a promotional strategy as well as to create back-of-house efficiencies during peak hours to be able to hand
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
eHotelier
FEBRUARY 1, 2023
Hyatt Hotels Corporation shared today that Hyatt is positioned for continued transformative growth in 2023 and beyond with a record pipeline of approximately 117,000 rooms worldwide as of year-end 2022. Notably, nearly one in four pipeline properties is classified as a lifestyle hotel, representing 10 percent of the existing base of hotels, further strengthening Hyatt’s leadership position in the luxury, lifestyle and leisure segments.
Boutique Hotel News
FEBRUARY 3, 2023
Spain: Music-inspired hotel brand UMusic Hotels has partnered with customer data and relationship management platform PUSHTech. PUSHTech is a cloud-based customer data and relationship management platform providing integrations with email marketing, marketing automation, hotel CRM, guest journey automation, and sales CRM. The platform has over 200 integrations including property management systems, booking engines, online reputation monitors, loyalty programs, mobile apps, WIFI portals, pre-ch
Hospitality Magazine
FEBRUARY 1, 2023
Employees affected by domestic violence can now access 10 days of paid family leave after the government amended the 2009 Fair Work Act. The former entitlement of 5 days of paid leave has been doubled, with all employees of non-small businesses (15 or more workers) able to access the payments, including part-time and casual staff. Prime Minister Anthony Albanese described the change as “overdue”, and says the bill will save lives.
Modern Restaurant Management
FEBRUARY 3, 2023
You know what they say: time is money — and kitchen prep can take a lot of time. With labor being a challenge in today’s restaurants but with business booming, the key to success is finding equipment that can speed up prep time. Here are five types of equipment that can make your life easier. 1. Continuous-Feed Food Processors Hand-cutting produce takes time, but pre-cut produce is expensive and doesn’t last as long as whole vegetables.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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