Sat.Dec 11, 2021 - Fri.Dec 17, 2021

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Hungry for Growth: The Restaurant Industry in 2022

Modern Restaurant Management

Some pandemic trends, consumer behaviors are here to stay. While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Some have even developed lucrative new business models that they will continue to apply and scale in 2022. Consumers are showing similar signs of permanent behavioral change.

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How To Create an Effective Shift Swap Policy For Employees

7 Shifts

Despite your best scheduling efforts , there will always be imperfections, and conflicts will arise. In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping.

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How DoorDash and Postmates Make an Already Dangerous Job Worse

EATER

Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Buy “One Fair Wage” at Amazon or Bookshop now. In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry.

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10 Ways Coffee Shops Can Make The Most Of Social Media

The Restaurant Times

Cafes and coffee shops across the world are discovering the power of social media. Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! Did you know that 50% of the United States population drink espresso, cappuccino, latte, or iced/cold coffees regularly?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Avoiding Warewashing Woes Ensures a Profitable Kitchen

Modern Restaurant Management

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. In an increasingly digital world, one mistake can be costly.

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The Hottest New (Ghost) Restaurant Is TikTok

EATER

Make it go viral. | Virtual Dining Concepts. TikTok Kitchen will bring the internet’s most viral recipes to your door On the day that TikTok is making headlines for uhh other reasons , the platform has also announced that you no longer have to cook feta pasta yourself. The video-sharing platform has partnered with Virtual Dining Concepts, the brand behind MrBeast Burger, to launch the delivery-only TikTok Kitchen.

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Allianz Partners Launches 'Allianz Advantage' Websites for Travel Agency, E-Commerce Partners

Travel Pulse Technology

'Proven Meets Pioneering' will demonstrate how the company‘s products, services and technology can drive customer satisfaction, relevance and loyalty for Allianz Partners' clients.

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How the Meat Supply Chain Can Meet the Demands of a Food Service Industry in Turmoil

Modern Restaurant Management

Since the labor shortage across the supply chain is likely to persist past the short-term and with other costs also increasing, one of the few ways restaurants can maintain their margins without raising their prices is to find ingredients that have better yields and require less labor to prepare. Restaurants were under pressure long before the pandemic shifted the ground underneath them.

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[Data] How Have The Shifts Changed For Those Working in The Restaurant Industry

7 Shifts

For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working. But what about the people that have been clocking in throughout the pandemic? How have the types and frequency of shifts changed from 2019 until today? To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Etiquette of Dining Out Has Changed (Again). Here’s How It’s Done.

EATER

Shutterstock/Eater. Things have changed a lot — here is how Eater editors navigate everything from choosing a restaurant to interacting with staff right now Thanks to vaccines and reopenings, U.S. diners have been able to return to restaurants in full force after the previous year of shutdowns. But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more option

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Sounding Off: 2021 year in review

PhocusWire

We chronicled the impact that the COVID-19 pandemic has continued to have on the travel industry, but we’ve also attempted to unpack What It All Means, by way of our weekly editorials.

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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Tackle the Labor Shortage with Hiring Incentives. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge.

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Brown Sugar Ventures into Cloud Kitchens and ‘Fly Buffets’

The Restaurant Times

Vishal is a foodie first and an entrepreneur later. For him, food is like Aphrodite, the Greek goddess of love and beauty. Nothing makes him happier than seeing customers enjoying their food at Brown Sugar. With his passion, drive, and keen business knowledge, Vishal started Brown Sugar in 2011 with a staff of 8 in C Scheme, the heart of Jaipur.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Stock Your Pantry for Soup Season

EATER

Shutterstock/Ozgur Coskun. Even when the fridge is bare, soup comes through Soup isn’t just a meal. It’s a magic trick. When my fridge features floppy carrots, half a can of coconut milk, and basically nothing else, I take down my Dutch oven and start to simmer. The next thing I know, dinner is served. “My family eats a lot of soup in the winter, but it’s definitely not a planned thing,” says cookbook author Hetty McKinnon.

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VIDEO: Cendyn - Launch pitch at Phocuswright Conference 2021

PhocusWire

Starling is Cendyn’s next-generation customer data platform (CDP) that unites a hotel’s tech and millions of guest data points to foster more meaningful relationships with their guests.

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Experts Weigh In: What Are Key Challenges Restaurants Will Face in 2022?

Modern Restaurant Management

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Here are their insights. Frances Allen CEO at Checkers & Rally’s. We know we are not alone in navigating the labor crunch restaurants are facing. Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of t

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Por qué necesitas un manual para optimizar las operaciones de tu restaurante en 2021

The Restaurant Times

¿Has creado tu propio restaurante, pero la gestión de tu personal se está convirtiendo en una tarea difícil? ¿Mientras trabajan en el suelo se enfrentan a situaciones estresantes que no saben cómo solucionar? Una cosa que puede ayudarte a lidiar con todas estas situaciones no deseadas es un manual de operaciones del restaurante. Dos cosas necesitan una claridad absoluta antes de continuar para comprender por qué un manual de operaciones de restaurante es esencial para tu restaurante.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Hottest Pop-Up Is at Your Local Restaurant

EATER

Cooks at Magna in Portland, OR. | Celeste Noche/EPDX. During the pandemic, restaurants have relied on pop-ups to fill quiet dining rooms When chef Libby Willis closed the doors to her beloved, queer Brooklyn diner MeMe’s in November 2020, she did so knowing that now, more than ever, it’s nigh impossible to open an independent food business in New York City.

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Tracking travel startup investment trends in 2021

PhocusWire

Standout sectors attracting investment in 2021 include alternative accommodation and ground transportation while tours and activities, corporate travel and hotel tech startups are also getting some love.

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Managing Diner Expectations this Holiday Season

Modern Restaurant Management

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage. These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings.

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Sabe cómo contratar a un cocinero para tu restaurante en 2021

The Restaurant Times

Los clientes vienen a los restaurantes para comer. El 58% de los comensales dijo que la calidad de la comida es más importante para ellos que el precio, el servicio y la variedad del menú. Así, un cocinero puede hacer o deshacer tu restaurante. Por lo tanto, debes asegurarte de contratar a un cocinero que sea lo suficientemente competente como para llevar tu restaurante al epítome del éxito y dejar a tus clientes ansiosos por más cuando saborean la última cucharada de sus platos.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Chipotle hides the assembly line, testing new online-order-only ‘Digital Kitchen’

EATER

Chipotle’s Digital Kitchen for Pickup & Delivery kind of looks like a regular Chipotle | Image: Chipotle. Chipotle announced it’s opening a new “Digital Kitchen” restaurant this month in Cuyahoga Falls, Ohio (about 40 miles south of Cleveland) — which will exclusively accept online orders. Hungry customers should avoid knocking on that pickup window expecting to have their order taken.

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VIDEO: Guesty on the rise of rentals and maintaining momentum

PhocusWire

Guesty's Vered Raviv Schwarz joined us in the PhocusWire Studio at The Phocuswright Conference 2021 to discuss trends in alternative accommodation and where some of the opportunities and hurdles remain in the market.

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How Restaurateurs Can Foster Employee Retention During COVID-Driven Labor Shortages

Modern Restaurant Management

Customer-centric. Personalized. Customer experience management. If you’ve worked in the restaurant industry over the past decade, chances are you’ve heard these buzzwords championed as top business priorities and guiding principles for success. In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions.

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10 razones principales por las que los restaurantes fracasan dentro del primer año de operaciones

The Restaurant Times

El 60% de los restaurantes fracasan dentro del primer año de operaciones y hasta el 80% de los restaurantes cierran sus operaciones en los primeros cinco años. No importa lo rentable que parezca este negocio, administrar un negocio de restaurantes es una tarea ardua. Estas cifras pueden hacerte pensar, ‘ ¿Por qué fallan los restaurantes con demasiada frecuencia?

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.