Horizon Hospitality

JANUARY 12, 2023

A career in hotels tends to come with frequent promotions, property transfers, ownership changes, or company changes. With these changes often come interviews. Meaning most hotel managers are well-versed in not only conducting interviews but also being interviewed themselves. But even the most seasoned hotel leader needs to anticipate and prepare for interview questions that dig deeper than the experiences on a resume.

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Communication Presentation 238

Hospitality Magazine

JANUARY 11, 2023

The operators of Cafe 3564 in Echuca, Victoria, have been hit with a slew of penalties for failing to back-pay a visa holder. The former cook worked at the cafe from July 2017 to September 2019, with Fair Work Ombudsman inspectors investigating after receiving a request for assistance from the worker. Inspectors formed the belief the employee had been underpaid minimum wage rates, overtime, penalty rates and more, going on to issue a compliance notice in October 2020.

Magazine 264

Magazine 264

Modern Restaurant Management

JANUARY 10, 2023

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

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Marketing Customer Service Accounting Magazine 212

Boutique Hotel News

JANUARY 13, 2023

France: Hyatt has opened FirstName Bordeaux, a lifestyle hotel joining the JdV by Hyatt collection of independent properties. Located close to the Garonne River, FirstName Bordeaux has been designed by architect Nicolas Adnet from Studio MHNA. It features 147 guest rooms and suites, a restaurant and bar, meeting spaces and a secret speakeasy. . Rooms at FirstName Bordeaux are divided into seven categories, ranging from Cocoon to FirstRoom.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

MEWS

JANUARY 12, 2023

Facial recognition in hotels is an excellent way of personalizing the guest experience. In an age where personalization is everything, using technology to streamline services is fundamental. Post-pandemic, the use of this technology can reduce touch points throughout the hotel experience, helping to establish trust and confidence in your hotel brand.

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Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. But arguably no issue has proven to be as constant and bedeviling as the labor shortage. Recent research has proven the industry is still struggling to rebound on staffing, reporting a woeful 500K fewer employees than before the pandemic.

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Back of House Customer Service Budgeting Pricing 211

Boutique Hotel News

JANUARY 13, 2023

France: Accor and shipbuilding company Chantiers de l’Atlantique will launch the 220-metre-long Orient Express Silenseas in 2026. . Described as the “world’s largest sailing ship”, Orient Express Silenseas will feature 54 suites, two swimming pools, two restaurants, and a speakeasy bar. . Guests will be able to attend shows in the ship’s Amphitheatre-Cabaret, equipped with a private recording studio.

L&D 130

L&D 130

MEWS

JANUARY 11, 2023

Who’s the best person to ask for advice about a product or software that you’re using? Someone who’s already using it. There are thousands upon thousands of Mews users around the world, and this wealth of expertise has gone largely untapped. Until now.

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Hospitality Magazine

JANUARY 10, 2023

The drinking public has well and truly adapted tequila as a staple, finally coming to appreciate the nuances of the spirit made from Mexico’s native blue agave plant. It’s been a long journey for some (myself included), whose early tequila experiences involved a red-capped bottle consumed a little too quickly. But perceptions change — and thank goodness for that.

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Definition Catering Magazine 130

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Modern Restaurant Management

JANUARY 9, 2023

As the sober-curious movement grows, new socializing norms and behaviors are emerging. BARE Zero Proof’s first annual “The State of Sober Socializing” study unpacks the changing motivations and behavior of those who choose not to drink alcohol, and examines how the hospitality industry is addressing the needs of this emerging community.

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Download Server Marketing 203

Boutique Hotel News

JANUARY 12, 2023

US: AKA has announced the opening of Hotel AKA Boston Common, housed in the former Kimpton Nine Zero. The acquisition of the property is a result of a joint venture between AKA and Electra America Hospitality Group (EAHG) and marks EAHG’s seventh property. In August last year, EAHG acquired and converted the 225-room Loews Boston Hotel into the Hotel AKA Back Bay, marking AKA’s entry into New England.

Events 130

Events Marketing 130

eHotelier

JANUARY 11, 2023

Cendyn’s Pegasus CRS ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title 'Best Central Reservations Systems of 2023’.

Reservations 130

Reservations 130

Hospitality Magazine

JANUARY 10, 2023

Tabernas or taverns, are commonplace on the bustling city streets of Peru. The venues are casual eateries where people can eat and drink with a soundtrack of live music. Peruvian-born José Alkon wanted to recreate the experience in Sydney’s Marrickville and spearhead a dining experience that reflected the multicultural landscape of Peru. He opened the doors to Pepito’s (named after his father) in 2020, which showcases the regional diversity of Peru through the lens of taberna food.

Accounting 130

Accounting Presentation Magazine 130

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Modern Restaurant Management

JANUARY 12, 2023

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. With restaurant employees putting so much care into every plate and table while their patrons leisurely embrace the holiday spirit, these parties are an opportunity to truly return that hospitality to those who make it so special for guests the rest of the year.

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Budgeting Scheduling Events 199

Boutique Hotel News

JANUARY 12, 2023

Worldwide: Guest loyalty technology platform Cendyn has named Jack Blaha as its CEO. Blaha has worked with several technology companies including Lone Wolf Technologies, PeopleAdmin, Aptean and more. He joins Cendyn most recently from Khoros where he also served as chief executive officer. Cendyn appoints Blaha following a year of mergers and acquisitions.

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Book Marketing 130

eHotelier

JANUARY 10, 2023

The Hotels Network has been named 2023’s #1 Direct Booking Tool by Hotel Tech Report, and placed as a finalist in the Parity Management Solution category. .

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Book 130

Hospitality Magazine

JANUARY 11, 2023

Sydney’s Inner West is gearing up to welcome a new venue in Enmore that’s all about stepping back in time. The Enmore Country Club will officially open its doors on 17 January on Enmore Road, with the space channelling a retro aesthetic via its design and cocktail menu. The concept is the work of Dan McBride and Dynn Szmulewicz (The Sunshine Inn, The Little Guy, ex-The Golden Gully), who have brought on Doom Juice’s Zachary Godbolt as head designer.

Magazine 130

Magazine 130

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Modern Restaurant Management

JANUARY 12, 2023

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. The common theme you’ll see is restaurants continuing to do more with less, both to weather economic uncertainty and to deliver on heightened expectations from consumers. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

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Reservations Book 197

Boutique Hotel News

JANUARY 12, 2023

Norway: Launching in April 2023, Villa Inkognito will open next door to Sommerro in the centre of Frogner in Oslo’s West End. Villa Inkognito will be housed in a former private residence, which was originally built in 1870 as an office space for Oslo Lysverker administration, the city’s original electrical company. In 1980 the building was occupied by the Algerian embassy. .

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Book Events 130

eHotelier

JANUARY 12, 2023

GuestRevu is honoured to announce our fourth win in the annual HotelTechAwards in both of our categories: Guest Feedback and Reputation Management.

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EATER

JANUARY 9, 2023

Mang Leo’s Turon. | Toni Potenciano. Catch a merienda drag show, haggle for crabs at a wet market, and taste haute Filipino cuisine in Manila The home of banana ketchup , Eater’s favorite fried chicken , and arguably the world’s longest Christmas season (it unofficially starts in September), Manila is a huge metropolis made up of many individual cities and the homes of more than 13 million people.

Marketing 145

Marketing 145

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Modern Restaurant Management

JANUARY 11, 2023

Restaurants finances are squeezed now more than ever. When you decide to purchase your equipment such as ice machines, you expect it to work for at least 10 years, with the regular preventative maintenance it will. However, PM’s are the first to go when money is tight and some machines will last less than five years because of poor maintenance habits.

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Maintenance Training 189

Boutique Hotel News

JANUARY 11, 2023

UK: Research from property advisor Knight Frank shows that UK hotel transactions for 2022 sit at around 30 per cent below the five-year average. . The first half of 2022 accounted for 68 per cent (£2.1 billion) of the total annual UK hotel investment. . As a result of the war in Ukraine combined with global economic uncertainty and domestic political turmoil, the latter half of 2022 saw reduced levels of investment. .

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Accounting Marketing 130

eHotelier

JANUARY 10, 2023

Oaky is excited to announce that it has been selected 2023’s #1 Upselling Software by Hotel Tech Report 6th year in a row.

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EATER

JANUARY 9, 2023

A yellow ramekin of sea snails on a gray plate. | Jason Loucas/Noma. I can’t bring myself to mourn Noma’s upcoming closure, because nothing is being taken from me Like many whose Google News “For You” feeds are skewed toward restaurant reviews and the latest TikTok recipe trends, I woke up to the news that Noma is closing next year (to focus on e-commerce and the occasional pop-up).

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Reservations Accounting 145

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction