Sat.Jan 07, 2023 - Fri.Jan 13, 2023

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The Top Interview Questions for Today’s Hotel Managers

Horizon Hospitality

A career in hotels tends to come with frequent promotions, property transfers, ownership changes, or company changes. With these changes often come interviews. Meaning most hotel managers are well-versed in not only conducting interviews but also being interviewed themselves. But even the most seasoned hotel leader needs to anticipate and prepare for interview questions that dig deeper than the experiences on a resume.

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$17,000 in penalties for regional Victorian cafe

Hospitality Magazine

The operators of Cafe 3564 in Echuca, Victoria, have been hit with a slew of penalties for failing to back-pay a visa holder. The former cook worked at the cafe from July 2017 to September 2019, with Fair Work Ombudsman inspectors investigating after receiving a request for assistance from the worker. Inspectors formed the belief the employee had been underpaid minimum wage rates, overtime, penalty rates and more, going on to issue a compliance notice in October 2020.

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Tik Tok Marketing Proves Profitable

Modern Restaurant Management

Seventy-eight percent of small businesses that run ads on TikTok have already realized a positive ROI–the majority within just six months. according to Capterra’s TikTok Marketing Survey. TikTok marketing yields undeniable power, especially with Gen Z as it helps mitigate choice paralysis by giving users immersive, vertical videos that take them inside a business instantly, rather than sifting through text-heavy sites.

Marketing 212
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What are the Benefits of Inventory Management Software

Hotelogix

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The 38 Essential Manila Restaurants

EATER

Mang Leo’s Turon. | Toni Potenciano. Catch a merienda drag show, haggle for crabs at a wet market, and taste haute Filipino cuisine in Manila The home of banana ketchup , Eater’s favorite fried chicken , and arguably the world’s longest Christmas season (it unofficially starts in September), Manila is a huge metropolis made up of many individual cities and the homes of more than 13 million people.

Marketing 145
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Potato shortage set to cost pubs up to $500,000

Hospitality Magazine

Pub operators across Australia could be hit hard by a nationwide potato shortage, with some larger pub groups anticipating increased costs of around $500,000. Suppliers have cited floods, fires and severe weather along with international shortages, supply chain and transport issues as the cause of the problem. Australia’s supply of potatoes has been decimated causing many products to be removed from supply chains and costs to potentially soar.

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What will ChatGPT mean for the travel industry?

PhocusWire

Industry leaders from Booking.com, Expedia Group, Hopper and more weigh in on the topic of what ChatGPT might mean for their internal operators and for travelers.

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The Many Lives of Banana Ketchup

EATER

UFC is one of the many brands of banana ketchup readily available in the U.S. The condiment is a Filipino food icon and a platform for chefs to reimagine the cuisine of the Philippines “Banana ketchup was always there,” says Paolo Campbell. The chef grew up eating it with chicken and as the basis of sweet Filipino spaghetti sauce, and today he serves the condiment at the Chicken Supply, his Filipino fried chicken counter in Seattle.

Pricing 145
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The Vineyard to reintroduce tasting menus and wine flights next month

Boutique Hotelier

The Vineyard, a luxury boutique in Newbury, will reintroduce tasting menus and wine flights to its restaurant next month for the first time since the pandemic. General manager Chris Smith, who was promoted to his new role last October, says the move is part of his plan to bring back the hotel’s wine theme “in a big way.”. Smith told BH: “Pre-Covid, we used to do a ‘Judgement of Paris’ wine flight [referencing the famous blind tasting where Californian wines won out against their French counterpa

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Restaurants Need to Understand Sober Culture (Infographic)

Modern Restaurant Management

As the sober-curious movement grows, new socializing norms and behaviors are emerging. BARE Zero Proof’s first annual “The State of Sober Socializing” study unpacks the changing motivations and behavior of those who choose not to drink alcohol, and examines how the hospitality industry is addressing the needs of this emerging community.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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FirstName Bordeaux marks first JdV by Hyatt in France

Boutique Hotel News

France: Hyatt has opened FirstName Bordeaux, a lifestyle hotel joining the JdV by Hyatt collection of independent properties. Located close to the Garonne River, FirstName Bordeaux has been designed by architect Nicolas Adnet from Studio MHNA. It features 147 guest rooms and suites, a restaurant and bar, meeting spaces and a secret speakeasy. . Rooms at FirstName Bordeaux are divided into seven categories, ranging from Cocoon to FirstRoom.

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You Were Never Going to Go to Noma Anyway

EATER

A yellow ramekin of sea snails on a gray plate. | Jason Loucas/Noma. I can’t bring myself to mourn Noma’s upcoming closure, because nothing is being taken from me Like many whose Google News “For You” feeds are skewed toward restaurant reviews and the latest TikTok recipe trends, I woke up to the news that Noma is closing next year (to focus on e-commerce and the occasional pop-up).

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Royal Flush! – hotelkit ranks first in 5 categories at Hotel Tech Awards

eHotelier

hotelkit ranks first in all nominated categories once again.

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Here Comes the Holiday Party: Seven Dos and Don’ts for Rewarding Restaurant Staffers

Modern Restaurant Management

It’s January, which means restaurant operators and managers have been juggling busy holiday crowds for breakfast, lunch and dinner while also planning the employee party that typically occurs this month. With restaurant employees putting so much care into every plate and table while their patrons leisurely embrace the holiday spirit, these parties are an opportunity to truly return that hospitality to those who make it so special for guests the rest of the year.

Budgeting 199
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Accor unveils superyacht Orient Express Silenseas

Boutique Hotel News

France: Accor and shipbuilding company Chantiers de l’Atlantique will launch the 220-metre-long Orient Express Silenseas in 2026. . Described as the “world’s largest sailing ship”, Orient Express Silenseas will feature 54 suites, two swimming pools, two restaurants, and a speakeasy bar. . Guests will be able to attend shows in the ship’s Amphitheatre-Cabaret, equipped with a private recording studio.

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Big Meat Just Can’t Quit Antibiotics

EATER

Bloomberg via Getty Images. [link].

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GuestRevu named best in class for the fourth time at HotelTechAwards

eHotelier

GuestRevu is honoured to announce our fourth win in the annual HotelTechAwards in both of our categories: Guest Feedback and Reputation Management.

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Will 2023 Be Transformative for Restaurants?

Modern Restaurant Management

2023 has the potential to be transformative for restaurants, with opportunity for new innovation beyond a recession in these first months. The common theme you’ll see is restaurants continuing to do more with less, both to weather economic uncertainty and to deliver on heightened expectations from consumers. Thankfully, even if consumers dine out less, their desire to maximize each occasion will help buoy restaurants through this time.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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AKA opens second Boston property amid rapid expansion

Boutique Hotel News

US: AKA has announced the opening of Hotel AKA Boston Common, housed in the former Kimpton Nine Zero. The acquisition of the property is a result of a joint venture between AKA and Electra America Hospitality Group (EAHG) and marks EAHG’s seventh property. In August last year, EAHG acquired and converted the 225-room Loews Boston Hotel into the Hotel AKA Back Bay, marking AKA’s entry into New England.

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An All-You-Can-Eat Tteokbokki Restaurant Takes Off in NYC

EATER

[link].

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Why Hotel Reputation Management Software is Key to Your Hotel Business

Hotelogix

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The Power of Preventative Maintenance

Modern Restaurant Management

Restaurants finances are squeezed now more than ever. When you decide to purchase your equipment such as ice machines, you expect it to work for at least 10 years, with the regular preventative maintenance it will. However, PM’s are the first to go when money is tight and some machines will last less than five years because of poor maintenance habits.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Cendyn appoints CEO to spearhead future growth

Boutique Hotel News

Worldwide: Guest loyalty technology platform Cendyn has named Jack Blaha as its CEO. Blaha has worked with several technology companies including Lone Wolf Technologies, PeopleAdmin, Aptean and more. He joins Cendyn most recently from Khoros where he also served as chief executive officer. Cendyn appoints Blaha following a year of mergers and acquisitions.

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The Gas Stove Regulation Uproar, Explained

EATER

Getty Images/iStockphoto. [link].

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Ways to use facial recognition technology in hotels | Mews

MEWS

Facial recognition in hotels is an excellent way of personalizing the guest experience. In an age where personalization is everything, using technology to streamline services is fundamental. Post-pandemic, the use of this technology can reduce touch points throughout the hotel experience, helping to establish trust and confidence in your hotel brand.

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Taking a Trip Down Sweetlane

Modern Restaurant Management

In mid-November, sweetgreen opened its first advanced order vehicle pickup window, “sweetlane” in Schaumburg, Illinois. As the first of its fleet, the “sweetlane” provides an effortless experience for visitors in vehicles to pickup online orders through a drive-up window. To order via “sweetlane,” customers place their order through the sweetgreen website or app, and choose “sweetlane” as their desired retrieval method under “Select a Pickup

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Sommerro extends offering with launch of Villa Inkognito

Boutique Hotel News

Norway: Launching in April 2023, Villa Inkognito will open next door to Sommerro in the centre of Frogner in Oslo’s West End. Villa Inkognito will be housed in a former private residence, which was originally built in 1870 as an office space for Oslo Lysverker administration, the city’s original electrical company. In 1980 the building was occupied by the Algerian embassy. .

Book 130
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Cendyn named #1 CRS provider sixth year in a row

eHotelier

Cendyn’s Pegasus CRS ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title 'Best Central Reservations Systems of 2023’.

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How Mews Community will help hoteliers

MEWS

Who’s the best person to ask for advice about a product or software that you’re using? Someone who’s already using it. There are thousands upon thousands of Mews users around the world, and this wealth of expertise has gone largely untapped. Until now.

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California Amends Franchise Law: What Restaurants Need to Know

Modern Restaurant Management

On January 1, 2023, Assembly Bill (“AB”) 676 went into effect, significantly amending the California Franchise Relations Act and Franchise Investment Law. These provisions will apply to franchise agreements entered into, amended or renewed on or after January 1, 2023. If the amendment was initiated by the franchisee and the amendment does not adversely impact the franchisee’s rights, that amendment is not subject to AB 676.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.